Santa Fe Downs at Santa Fe Hotels

"Clean room and friendly staff."

"Yes they did"

"We recently went on a 10-day road trip and stayed at a variety of hotels. This property was clean and we enjoyed our stay. Only reason for not giving 5 stars is because as a family of 6, we enjoyed other, more spacious rooms, at other hotels. Otherwise, this was a great facility and the pool was clean and breakfast was great."

"Amazing hotel. Clean, nice decor and a delicious breakfast buffet. We were just passing through but would have loved to stay longer. "

"Dirty rooms. Sink plugged up. Keys kept deactivating. Bedsheets not real clean. No plugs to charge phones close to the beds."

"The pool and spa were closed and when I called to make sure they had a pool wasn’t told this. The room was not clean there was a die cockroach on the bathroom floor. The shampoo wouldn’t come out of the bottle. The toilet clogged up. When I called the front desk the lady told me “well do you want a plunger to plug the toilet” I told I guess i need the restroom when I’m here. I went down and she handed me a plunger in a bag. So I was going to have to fix it my self. I showed her the picture of the dead cockroach and told her if I had the money to somewhere else I would. She gave me another room and still wanted me to plug the toilet before I moved. I asked to talk to the manager but since it was 11pm one was not there. I asked the next morning and the kid working told me she left a note for the manager. I have to get new keys because I was locked out of my room the second day. I never heard from the manager and I asked 3 more time to talk to one. I was so upset with this hotel will never say there again. "

"Good value hotel, clean, free breakfast, nothing fancy but great for a quick night on a road trip."

"There are lots of restaurants nearby and the hotel is close to I -25. Breakfast was good, the staff person was very helpful and attentive. We found our bed to be too soft, we reported this and they plan to have it checked. "

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