North Studio 1 does not exist. Only when we were dropped off by taxi do we realize that it is not a full address. We were left stranded on the side of the road at 9:30pm, in the weather elements, scrambling to reach the contact provided, to which no one answered. At great length and long distance phone calls, we were told by Hotel.com that an email was sent to us a few hours before check in with request for a photo ID. That email, when found, still did not have address or check in instructions. There was no communication of any kind. We are disappointed that Hotel.com allowed this place to be listed. The bedding in the living area was not made or set up. No soap or bath mat was provided. The shower drain backed up causing dirty water up to ankle. The shower curtain is not contained in the shower. Toilet never stopped running. Neither heating unit worked. There was inadequate lighting. It was prison style with one light bulb hanging down from the ceiling in both sleeping areas. The microwave, toaster, hot pot and the table lamp did not work. Ironing board was broken. There were no drying racks or hangers, thus the washing machine was just for show (what traveler brings a rack?) Canisters for tea, coffee and sugar were empty. Instead, there were disgusting open paper cartons of salt and tea in cupboard. The cold water in kitchen sink did not work, only scalding hot water would come out. The bedroom door and bathroom door do not close properly. The list goes on, but out of space
