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关于丹地坎珀当宜必思快捷酒店的点评

2.5 out of 5
丹地坎珀当宜必思快捷酒店
Kingsway, Dundee, Scotland

点评

8.2

很好

10 分 - 超赞。72 条好评，共有 166 条点评" "
8 分 - 还可以。57 条好评，共有 166 条点评" "
6 分 - 一般。18 条好评，共有 166 条点评" "
4 分 - 很差。10 条好评，共有 166 条点评" "
2 分 - 糟糕。9 条好评，共有 166 条点评" "

8.2/10

清洁度

8.8/10

员工和服务

7.6/10

服务设施

7.6/10

住宿条件和设施

7.8/10

环保

点评

10/10 超赞

DAVID，CARLISLE

满意：员工和服务，清洁度
excellent value and quiet room
2024 年 3 月入住 2 晚

10/10 超赞

Archibald

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice hotel
2024 年 3 月入住 1 晚

8/10 还可以

Alex

2024 年 2 月入住 2 晚

10/10 超赞

Roy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Well Worth It!
It was everything we needed plus a little more. We booked the hotel as a basic, low-cost option. But it was at least as good as many hotels that are a little more expensive and don’t refer to themselves as “budget.” Very clean, comfy, with more than adequate facilities, and the young lady who checked us in was exceptionally nice, helpful, cheery and friendly.
2024 年 1 月入住 1 晚

6/10 一般

Annette

与家人出行
满意：员工和服务
Carpet really makes the room feel unclean
2024 年 1 月入住 2 晚

4/10 很差

Alistair

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
Budget
It is what it is. Advertised as budget and budget is what you get. Clean large room although heating let it down. Large room but felt empty as little in it. A little tried and due a face lift.
2024 年 1 月入住 1 晚

10/10 超赞

ian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
solo 1 nighter
stayed here a few times now, great staff and comfortable and clean rooms at a competitive rate....don't need anything else..
2024 年 1 月入住 1 晚

10/10 超赞

David

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Awkward to enter and exit by road when it's dark. Otherwise a nice clean hotel with pleasant and helpful staff
2024 年 1 月入住 1 晚

2/10 糟糕

Adrian

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Worst hotel at any price
2024 年 1 月入住 2 晚

4/10 很差

真实旅客

满意：员工和服务
不满意：住宿条件和设施，清洁度
I’ll have nightmares about the carpet
The staff were lovely but the hotel itself is an absolute dump. The carpet in the room was worse than some I’ve seen in junkies cooncil flats, awful smell coming from it as well, probably the odour of a thousand manky feet. The bed was clean and so was the toilet but the bath had someone else’s hair in it. Overall the place needs renovated, and from a name like ibis that has so many hotels dotted around I’d expect them to invest in their properties better.
2023 年 12 月入住 1 晚

10/10 超赞

Laura

2023 年 10 月入住 1 晚
conner 于 2023年10月25日 的回复
thank you for your review

8/10 还可以

Mike

满意：清洁度、员工和服务、客房舒适度
2023 年 10 月入住 2 晚
conner 于 2023年10月9日 的回复
thank you for your review

10/10 超赞

IAN

2023 年 10 月入住 1 晚
conner 于 2023年10月3日 的回复
thank you for your review

10/10 超赞

Rekha

2023 年 9 月入住 1 晚
conner 于 2023年09月30日 的回复
thank you for your review

8/10 还可以

Emilee

满意：清洁度、员工和服务、客房舒适度
2023 年 9 月入住 2 晚
leonie 于 2023年09月21日 的回复
Thank for your review.

8/10 还可以

Ella

满意：员工和服务、服务设施、住宿条件和设施
The staff were super helpful, lovely scenery nearby. We only had a couple issues during our stay including the bed was uncomfortable, bedsheets would not stay on the bed and there were few charging points in the rooms. I wouldn't recommend this hotel if you are looking to spend time in the city without a car as the closest bus stop is 15 minute away then the bus its self is just under an hour. But it's perfect if you're looking for a quiet area
2023 年 9 月入住 3 晚
reception team 于 2023年09月10日 的回复
Thank you for your review, we are sorry you had problems with the bus to the town, hope to welcome you again soon here at ibis budget Dundee.

6/10 一般

Adrian

商务旅客
满意：客房舒适度，清洁度
不满意：住宿条件和设施
Carpets and curtains need updating car parking full of rubbish
2023 年 8 月入住 1 晚
Reception Team 于 2023年09月2日 的回复
thank you for your review

10/10 超赞

Paul

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and a very good price, staff fantastic.
2023 年 8 月入住 1 晚
Reception Team 于 2023年09月2日 的回复
thank you for your review

8/10 还可以

Jürgen

"Falsche" Beschreibung des Frühstücks!
Ein typisches Ibis-Hotel im Motel-Standard. Entgegen der Beschreibung erhielten wir anstatt eines richtigen Frühstücks nur "Doggy-Bags"! Personal sehr freundlich und hilfsbereit. Praktische Lage mit Auto zum Centrum.
2023 年 8 月入住 1 晚
Reception Team 于 2023年08月22日 的回复
thank you for your review

4/10 很差

Kevin

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
Sadly our bed was sunk on each side, the bathroom sink plug was seized closed, the carpet was disgusting and ruffled up in a few places and only 1 pillow each.
2023 年 8 月入住 1 晚
Lynne team leader 于 2023年08月22日 的回复
Thank you for your review, we are sorry to hear your stay was not the best experience. we would like to apologies about this and the matters raised will be addressed.Our apologies Ibis Dundee

6/10 一般

Karen

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
Budget
Bathroom had hair in it from a former occupant and the shower curtains are old and heavily stained. Heavy staining on the carpets with an unusual smell and heavy dust throughout the room.
2023 年 8 月入住 4 晚
Lynne team leader 于 2023年08月22日 的回复
Thank you for your review. we are sorry to hear your stay was not as expected. we will take your complaint onboard and make sure the complaints are dealt with.Again our apologies.

6/10 一般

Maurice

They need to fit triple glazed windows traffic noise is terrible
2023 年 8 月入住 4 晚
reception team 于 2023年08月17日 的回复
Thank you so much for your review.

10/10 超赞

Ketty

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Comodo, silenzioso, accogliente. Ottimo punto di appoggio per una notte per un tour nelle Highlands
2023 年 8 月入住 1 晚
reception team 于 2023年08月17日 的回复
Thank you for your review and we hope to welcome you again soon.

2/10 糟糕

Irene

不满意：清洁度、员工和服务、住宿条件和设施
The internet was not working and the staff shrugged and said they had contacted the service provider 2 days before but didnt have a clue when it would be fixed. Also the next morning there was no hot water. Apparently a manager had been contacting other hotels to get guests moved. This was a problem they had known about for at least 4 days and I still paid a ridiculously high price for extremely poor service and facilities. DO NOT USE THIS HOTEL.
2023 年 8 月入住 1 晚
leonie 于 2023年08月10日 的回复
Dear linda jackson,Thank you for taking the time to tell us about your experience at the ibis budget Dundee Camperdown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Leonie

2/10 糟糕

真实旅客

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
DA DIMENTICARE...
Esperienza orribile. Tutto scadente e brutto. Colazione inesistente (ti portano brioches confezionate ed un bicchiere di cartone con caffè brodo dentro) collocazione fuori mano, distante kilometri da Dundee.
2023 年 7 月入住 1 晚
reception team 于 2023年08月17日 的回复
Thank you so much for your review, we hope to welcome you back again soon.

10/10 超赞

Sheila

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Delighted customer
Our stay was just brilliant. Very very friendly staff would have done anything to help. The room was very clean and we would 100% stay again.
2023 年 7 月入住 3 晚
leonie 于 2023年07月17日 的回复
Thank you so much for your review, we are so happy you had an amazing stay with us and we hope to welcome you here again soon.

2/10 糟糕

真实旅客

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Truly disappointing for an Ibis Hotel
When you know a brand, you come to expect a certain standard but Camperdown Dundee Ibis really lets down Accor. Although the staff were really friendly and helpful, the facilities themselves were quite poor. From mildew in the showers to a truly disappointing breakfast (half the described items were missing), even closed windows let through noise from the A road nearby. Management need to sort this out.
2023 年 7 月入住 1 晚
leonie 于 2023年07月17日 的回复
Thank you so much for your review, we are very sorry that your stay here at ibis budget Dundee was not great, we are working on it to improve the hotel but it sadly takes time, we do hope that you will give us a chance again and come back, we would love to welcome you back again.

10/10 超赞

Robert

2023 年 7 月入住 1 晚
leonie 于 2023年07月13日 的回复
Thank you so much for your review, we hope you had a lovely stay with us and we hope to welcome you again soon.

6/10 一般

Tracey

2023 年 7 月入住 1 晚
Reception Team 于 2023年08月16日 的回复
Thank you for your review.

8/10 还可以

Sarah

2023 年 7 月入住 1 晚
Lynne team leader 于 2023年07月9日 的回复
Thank you for your reply.We hope you enjoyed your stay with us.Many thanks the Ibis Team.

8/10 还可以

Bruno

团体旅客
满意：员工和服务，清洁度
Bien pour une nuit
2023 年 6 月入住 1 晚
Lynne team leader 于 2023年07月6日 的回复
Good Evening,Thank you for your review, we are glad you enjoyed your stay with us and we hope to see you in the future.Many thanks .

6/10 一般

Federica

满意：员工和服务
不满意：清洁度
Camera ampia, arredamento essenziale, posteggio gratuito, moquette molto sporca.
2023 年 7 月入住 1 晚
Lynne team leader 于 2023年07月6日 的回复
Good Evening,Thank you for taking the time to leave a review.We are glad you enjoyed your stay and we are aware of the carpets and are in the process of having these updated.Many thanks

8/10 还可以

真实旅客

满意：客房舒适度，员工和服务
recommended as a pit stop
very servicable as a stop over. Just wanted something basic, nothing to fancy and hotel didn't disappoint. Friendly and attentive staff.
2023 年 6 月入住 1 晚
Lynne team leader 于 2023年07月6日 的回复
Good Evening,Thank you for your review, we are glad you enjoyed your stay with us and our staff treated you well.We hope to see you again in the future.many thanks

8/10 还可以

T Y E

2023 年 6 月入住 2 晚
leonie 于 2023年06月29日 的回复
Thank you for your review, we hope to welcome you again soon here at ibis budget dundee.

8/10 还可以

Miss L

满意：客房舒适度，员工和服务
不满意：住宿条件和设施
Budget for sure, but fine
The hotel really is budget and has some significant wear & tear including a super rusted radiator and mouldy grout in my room, however it was a spacious room with everything I needed and it was fine for a night. They also provided free earplugs which was nice. The staff were so lovely and very helpful in getting me a taxi and following up when it didn’t show, it also seemed like they were doing the reception and housekeeping which is a lot for one person so they deserve a raise!
2023 年 6 月入住 1 晚
leonie 于 2023年06月29日 的回复
Thank you so much for your review, we are trying really hard to get rid of the mold in the bathrooms. we are sorry that your room had this. our staff do an amazing job here and we could not run without them. we hope to welcome you again soon at ibis budget dundee.

10/10 超赞

Brian

2023 年 6 月入住 1 晚
leonie 于 2023年06月22日 的回复
Thank you for your review, it means a lot and we hope to welcome you again soon here at ibis budget Dundee.

10/10 超赞

Mrs R M

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel
Nice budget hotel Perfect for what we wanted
2023 年 6 月入住 1 晚
Emma 于 2023年06月17日 的回复
HelloThank you for your feedback! We're so glad you enjoyed your stay with us and hope you can make it back soon

4/10 很差

Angela

2023 年 6 月入住 1 晚
leonie 于 2023年06月13日 的回复
Thanks you for your view, means alot, hope to welcome you again soon.

6/10 一般

Angela

2023 年 6 月入住 1 晚
leonie 于 2023年06月13日 的回复
Thank you for your view, it means a lot, hope to welcome you again soon.

2/10 糟糕

Catherine

2023 年 6 月入住 1 晚
leonie 于 2023年06月13日 的回复
Thank you for you review, really sorry it was only a 2 out of 10, really hope you will stay again so we can change that. hope to welcome you again soon

4/10 很差

真实旅客

与家人出行
不满意：住宿条件和设施
Room needed refurb view from window was of weeds
2023 年 6 月入住 3 晚
leonie 于 2023年06月10日 的回复
Thank you for your review, we will get this seen to.

8/10 还可以

Paul

2023 年 6 月入住 1 晚
Emma 于 2023年06月6日 的回复
Thank you for your feedback! We hope to welcome you back again in the future

8/10 还可以

James

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
The breakfast bag for £8 is very overpriced when there is a subway next door. My window was right outside the subway bins so had to keep it shut.
2023 年 5 月入住 2 晚
Emma 于 2023年05月25日 的回复
Hello James,Thank for your review. We are sorry to hear you weren't happy with your view or the breakfast. Your feedback allows us to continue to improve our guest experience, so we really appreciate you taking the time. We hope you will return and allow us to welcome you again another time!

10/10 超赞

Kirsty

2023 年 5 月入住 2 晚
Emma 于 2023年05月18日 的回复
Thank you for your review, we appreciate all feedback. We are so happy you enjoyed your stay with us. We hope you can visit again in the future!

10/10 超赞

Marek

2023 年 5 月入住 1 晚
leonie 于 2023年05月15日 的回复
Thank you so much for the review, glad to hear you had a great stay with us and we hope to welcome you back again soon.

4/10 很差

Frances

2023 年 5 月入住 2 晚
Leonie 于 2023年05月15日 的回复
Thank you for your review, we are really sorry to see a 4 out of 10, we want our guests to have the best stay here at ibis budget Dundee, we really hope you will come back, so we have a chance to change this.

8/10 还可以

Nicola

满意：清洁度、员工和服务、住宿条件和设施
2023 年 4 月入住 1 晚
Emma 于 2023年05月25日 的回复
Thank you for your review! We hope you had a pleasant stay with us

10/10 超赞

IAN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Solo overnight stay
Comfortable and clean, everything you need in the room and friendly and professional staff, nothing more needed really.
2023 年 4 月入住 1 晚
Emma 于 2023年04月24日 的回复
Hi Ian,We are so happy to hear your feedback and that you enjoyed your stay with us. We will continue to strive to maintain these standards. We hope to welcome you back in the future!Best wishesEmmaReception

10/10 超赞

Virginie

2023 年 4 月入住 1 晚
Emma 于 2023年04月17日 的回复
Thank you for your review!

8/10 还可以

Rosie

满意：客房舒适度，员工和服务
Cheap and cheerful
Needed a cheap/basic room for a short visit to Dundee to see friends. Lovely staff member on reception on shift both nights. Less than 2 minute walk from Camperdown Park, so perfect location for running and dog walking. Marked down on cleanliness as carpets needed washed/deep cleaned and a bit more attention to detail needed in regards to room clean.
2023 年 3 月入住 2 晚
Emma 于 2023年04月17日 的回复
Hi Rosie,Thank you so much for your review. We're so glad you enjoyed your stay. Your feedback means a lot to us. I'm really sorry to hear about the room, we will strive to improve this in the future. We hope to welcome you again soon!