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关于米尔顿博南姆酒店的点评

3 out of 5
米尔顿博南姆酒店
Perth Road, Birnam, Perthshire, Dunkeld, Scotland

点评

8.2

很好

10 分 - 超赞。60 条好评，共有 155 条点评" "
8 分 - 还可以。61 条好评，共有 155 条点评" "
6 分 - 一般。23 条好评，共有 155 条点评" "
4 分 - 很差。5 条好评，共有 155 条点评" "
2 分 - 糟糕。6 条好评，共有 155 条点评" "

8.4/10

清洁度

8.8/10

员工和服务

7.0/10

服务设施

7.0/10

住宿条件和设施

7.6/10

环保

点评

6/10 一般

Mark

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Nice hotel, plumbing might need fixing
The stay was absolutely grand up until a large leak in the corridor ceiling outside my room in the middle of the night. This created some hassle understandably. The dripping into buckets through the night made sleep quite difficult. Other than that, its an old building so makes noises naturally but this isnt too much of an issue
2024 年 1 月入住 2 晚
Jr 于 2024年01月18日 的回复
Thank you for taking the time to submit your review. We can only apologise for the water leak that occurred in the public corridor during your stay unfortunately this was as a result if the stormy weather at that time. We are please however that this did not put you off too much

8/10 还可以

Joan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Warm welcome. Clean comfortable room, a bit dated, could do with decorating, however did not detract from a comfortable stay
2023 年 12 月入住 1 晚
Jr 于 2023年12月6日 的回复
Thank you for taking the time to submit your review

10/10 超赞

Angela

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Cosy, simple 3 star B and B feel.
Have stayed before. Simple 3 star - homley feel, not grand but a great budget saver and lovely 10 minute walk from central Dunkeld and river. Lots of amenities near by.
2023 年 11 月入住 2 晚
Jr 于 2023年11月19日 的回复
Thank you for your positive review

8/10 还可以

Romain

满意：住宿条件和设施，清洁度
The architecture of this old building is amazing. However the breakfast is way too expensive and yet rudimentary. The dining room of the adjacent restaurant is ugly and freezing cold.
2023 年 10 月入住 1 晚
Jamed 于 2023年10月29日 的回复
Thank you for you review, however we do take issue with your comment regarding the cost of breakfast which is competitively priced at 12.95 this equates to tea/coffee (2.75) toast butter, preserve 2.25) fruit juice 1.00) yoghurt (1.00) cereals (1.50) full cooked breakfast (7.50) 16.00. We are also very sorry that the decor of our restaurant was not your taste.

8/10 还可以

Jacqueline

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall good stay
It was good room, 3 beds, overall very good, breakfast fab. Shower not very powerful maybe because we were on top floor
2023 年 9 月入住 2 晚
james 于 2023年09月27日 的回复
Thank you for your review

10/10 超赞

Jean

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Staff was very welcoming . Hotel has lots of character.
2023 年 8 月入住 2 晚
james 于 2023年09月2日 的回复
thank you for your review

8/10 还可以

Yves

2023 年 8 月入住 1 晚
james 于 2023年09月2日 的回复
Thank you for your review

10/10 超赞

Doherty

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy walk to all amenities very nice breakfast no slip mat's in shower
2023 年 8 月入住 2 晚
james 于 2023年08月27日 的回复
Thank you for your kind review. We have addressed the Shower slip mat

10/10 超赞

Malcolm

2023 年 8 月入住 1 晚
james 于 2023年08月27日 的回复
Thank you for your positive review. We are pleased that you enjoyed you stay

10/10 超赞

pernille

2023 年 8 月入住 1 晚
james 于 2023年08月27日 的回复
Thank you for taking the time to complete your positive review

10/10 超赞

Christine

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely old building, rooms very roomy! Breakfast enormous and delicious! A hairdryer would have been great though! Staff friendly and obliging! Thank you for a first lovely night in Scotland!
2023 年 8 月入住 1 晚
james 于 2023年08月19日 的回复
Thank you for your kind review. we are sorry about the hairdryer as there should be one in every room

10/10 超赞

Gudrun

2023 年 8 月入住 1 晚
james 于 2023年08月17日 的回复
Thank you for positive review

10/10 超赞

peter

2023 年 7 月入住 1 晚
james 于 2023年08月2日 的回复
Thank you for your positive review

8/10 还可以

Heather

2023 年 7 月入住 1 晚
james 于 2023年07月30日 的回复
Thank you for your positive review

8/10 还可以

ALASTAIR

2023 年 7 月入住 1 晚
james 于 2023年07月19日 的回复
Thank you for your review

8/10 还可以

Valona

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 2 晚
james 于 2023年07月16日 的回复
Thank you for taking the time to submit your review.

8/10 还可以

Colin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
james 于 2023年07月5日 的回复
Thank you for your positive review

8/10 还可以

Neil

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
james 于 2023年06月23日 的回复
Thank you for your positive review

10/10 超赞

Deborah

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Lovely old character building. Like walikng back in time. Little creaky, but what do you expect? No bar or evening restaurant, but plenty of local facilities to accommodate. Would definitely recommend and return.
2023 年 6 月入住 1 晚
james 于 2023年06月4日 的回复
Thank you for your review. We do have a BAR and Restraunt which are located right next to the hotel unfortunately during these difficult staffing times and cost of living crisis we are unable to operate two bars, Kitchens and double staff. We are however pleased that you enjoyed your stay and we hope that we can welcome you back soometime in the near future

8/10 还可以

Loralyn

满意：清洁度、员工和服务、住宿条件和设施
Lots of character, beautiful high ceilings and large rooms.
2023 年 5 月入住 1 晚
james 于 2023年05月22日 的回复
Thank you for taking the time to submit your kind review

8/10 还可以

Sarah

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
We had a comfortable stay, it’s an old building and that is it’s charm. The staff was very helpful. The restaurant next door was also great.
2023 年 5 月入住 1 晚
james 于 2023年05月22日 的回复
Thank you for your review

8/10 还可以

Kathryn

满意：员工和服务，清洁度
Beautiful character, quiet. Pleasant outside walking track.
2023 年 5 月入住 1 晚
James 于 2023年05月22日 的回复
Thank you for your review

8/10 还可以

Kimberley

满意：清洁度、员工和服务、住宿条件和设施
Lovely hotel with some original features. Lovely location, friendly staff
2023 年 4 月入住 1 晚
jr 于 2023年04月25日 的回复
Thank you for taking the time to submit a review on your recent stay with us. We are pleased you enjoyed your stay

4/10 很差

Donald

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
2022 年 10 月入住 1 晚
jr 于 2022年10月29日 的回复
Sorry we did not meet your expectations on this occassion

10/10 超赞

Carley

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent location, lovely friendly staff. Good size rooms, very clean, charming lift! Breakfast was lovely.
2022 年 10 月入住 1 晚
jr 于 2022年10月29日 的回复
Thank you for you review

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 1 晚
jr 于 2022年09月27日 的回复
Thank you for your kind positive review

6/10 一般

James

满意：员工和服务
Good value.
The hotel is visually impressive enough, but tired in various respects. Unfortunately, the key the key would not open the door to the first room we were allocated so we ended up in a smaller room nearby. Breakfast was substantial and very good and the food in the adjoining Birnam Inn was excellent. Overall probably quite good value for our 2 night stay.
2022 年 9 月入住 2 晚
jr 于 2022年09月21日 的回复
Thank you for your comments we do really appologise that the first room was double locked by someone this as you are aware was rectified for the arrival of the rest of you party. We are delighted that you enjoyed your breakfast and the meals within our adjoining Birnam Inn

10/10 超赞

William

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Our stay
Great stay, friendly cooperative staff
2022 年 8 月入住 1 晚
jr 于 2022年08月12日 的回复
Thank you so mush for your positive review

10/10 超赞

Neil

2022 年 8 月入住 1 晚

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、客房舒适度
Perthshire business stay
Did the job, comfortable bed, decent shower and good location for a conference at Birman arts. Nice walks to normal oak right behind hotel
2022 年 6 月入住 2 晚
jr 于 2022年08月6日 的回复
We are pleased that we "did the job" that hat we are here for

10/10 超赞

JACQUELINE

2022 年 7 月入住 1 晚
jr 于 2022年08月1日 的回复
Thank you for your positive review

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent value
We had a brief overnight stay to attend a local wedding. The hotel was convenient had old Scottish charm & the beds were clean & comfortable. The decor is a bit dated but to be fair it didn’t matter as it was excellent value for money. We didn’t book breakfast as had an quick departure but they looked hearty.
2022 年 7 月入住 1 晚
jr 于 2022年07月22日 的回复
Thank you foir your kind positive review

6/10 一般

Dianne

团体旅客
满意：员工和服务
不满意：住宿条件和设施
2022 年 7 月入住 1 晚
jr 于 2022年07月4日 的回复
Thank you for your review

6/10 一般

Kevin

满意：员工和服务，清洁度
不满意：住宿条件和设施
Disappointing stay
Accomodatipn was ok but desperately needs updating to the present day. Bad repair on bathroom door which did not lock,paintwork drab, screw sticking out dangerously on curtain tieback and bare walls all add up to a 1980's throwback. Its a shame as the outside and main lobby are really nice but doesn't make up for the disappointing accomodation. Breakfast was ok but nothing special.
2022 年 7 月入住 1 晚
JR 于 2022年07月4日 的回复
Sorry for your disappointing stay Ima afraid that this style of hotel is just not for you, however many of our guest sreturn year after year

8/10 还可以

Martin，Dunfermline

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Just a one night stay, but would definitely come back again staff very friendly and helpful
2022 年 5 月入住 1 晚
James 于 2022年06月12日 的回复
Thank you for your kind review

2/10 糟糕

Connie

与配偶出行
不满意：员工和服务、服务设施、住宿条件和设施
Booked Monday and Tuesday - kitchen and bar closed - no food or drink. Returned on Tuesday afternoon. No housekeeping. Beds not made, towels not replaced and bin not emptied. Only saw one member of staff at any one time. Totally run down hotel!
2022 年 5 月入住 2 晚
jr 于 2022年06月12日 的回复
sorry you were disappointed however all the point raised were intanated to you on arrival

10/10 超赞

Catriona

2022 年 5 月入住 1 晚
jr 于 2022年05月25日 的回复
Thank you for your very positive review

10/10 超赞

Jason，Lewisville

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was extremely helpful
2022 年 5 月入住 1 晚
jr 于 2022年05月25日 的回复
Thank you for your kind review

10/10 超赞

sheena

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great time
2022 年 5 月入住 2 晚
jr 于 2022年05月7日 的回复
Thank you for your positive review

10/10 超赞

Steve

满意：清洁度、员工和服务、服务设施
This was just a 'stop over' for me en route. Now I wish it had been my 'destination'. Very comfortable and well fitted rooms yet embracing the 'old world charm' that I love when I visit castle hotels. Wish I had had more time. Thanks.
2022 年 4 月入住 1 晚
jr 于 2022年04月26日 的回复
Thank you for your kind and positive review. We do hope that you will be able to stay with us again sometime soon

10/10 超赞

Brian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Could not fault but am hotel it was just fabulous the hotel itself was excellent the food very good the staff very friendly the room excellent will def go back
2022 年 4 月入住 1 晚
james 于 2022年04月12日 的回复
Thank you for your kind review on your recent stay with us. We are delighted that you enjoyed your stay

10/10 超赞

James

2022 年 3 月入住 1 晚
james 于 2022年04月1日 的回复
Thank yolu for your positive review, we are pleased that you enjoyed your stay

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Great location, basic hotel.
Good location in a lovely area. Room was basic and a little tired, but clean. The bed was comfortable, but just a basic double. It was difficult to reach the bath taps because the basin prevented the glass shower screen from being moved. No shower gel or shampoo provided, which I found a little mean for £90 per night B&B. The few staff (one person to handle reception and serve at the bar and restaurant) were friendly and helpful. Food was unexciting but reasonably priced, apart from several supplements on the breakfast menu.
2022 年 3 月入住 2 晚
james 于 2022年03月19日 的回复
Thank you for your review. We are pleased that you enjoyed your stay with us. We appreciate your comments re staffing levels but this is not isolated to our business. With regard the supplement on the fish items on the breakfast menu we regrettably have had to charge a supplement on these items due to prices increasing by 50% from our supplier to us again this is not a situation exclusive to our business

6/10 一般

John

不满意：清洁度、员工和服务、住宿条件和设施
Find another hotel
Terrible food, beer was bad and had to send it back. We did not get what we ordered. Basically everything is cooked from frozen probably bought out of a discount store
2021 年 12 月入住 1 晚
james 于 2022年01月4日 的回复
We are please that you enjoyed your stay at the hotel, however are somewhat disappointed that you were not happy with your evening meal and drinks but can assure you that at no time do we serve meals from a discount store that being siad we can only apologise to you but if these comment and issues are not brought to our attention at the time it is very difficult to pin pount any downfalls that there might have been

10/10 超赞

James

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 12 月入住 2 晚
james 于 2021年12月24日 的回复
Thank you for taking the time to post you positive review

10/10 超赞

Douglas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyed our stay
We enjoyed our stay . It was during the virus and an almost lockdown conditions, so the hotel was very quiet , but very safe . We would like to return under normal circumstances . The hotel has plenty of character, which we love .
2021 年 12 月入住 1 晚
james 于 2021年12月20日 的回复
Thankl you for taking the time to submit your kind review, We do hope that you will consider staying with us again in the future

10/10 超赞

Jack

2021 年 12 月入住 1 晚
james 于 2021年12月14日 的回复
Thank you for your kind review, We hope to ne able to welcome you back again soon

8/10 还可以

Marion

与配偶出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Warm, clean and comfortable on a cold, rainy evening. Lovely dinner in the Inn, prepared and served by friendly, pleasant staff. Disappointed that the bar wasn't open, though, to serve a nightcap drink at 10.00pm!
2021 年 11 月入住 1 晚
james 于 2021年11月27日 的回复
Thank you for your positive review. unfortunately during these uncertain times we have to play each evening by ear and if staff are on duty and no customers for an hour or so then I am afraid for th viability of the business we have to take the unusual decision to close early. As on the night you stayed with us it was also a health and safety concern with regard the staff traveling home late at night during storm Arwen

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 3 晚
james 于 2021年11月23日 的回复
Thank you for taking the time to submit your positive review.

10/10 超赞

Robert

满意：员工和服务
2021 年 11 月入住 1 晚
james 于 2021年11月18日 的回复
Thank you for taking the time to submit your review, we are pleased that you enjoyed your stay with us