东路易斯维尔度假短租

“Tried to get a refund, but wasted $130 for a place never stayed in”

“Unit was equipped with a small kitchenette- but great breakfast was served in common area on first floor, including egg/potato sausage and biscuits and gravy. Fruit cereal and juices available, in addition to coffee. Staff worked hard to make sure things were well stocked. The room was comfortable and shower was good!”

“The property was neat and the overall process was straightforward and easy. Will definitely stay again.”

“Unfortunately, this stay did not meet reasonable expectations. The unit had multiple condition issues, and several amenities were broken, damaged, missing, or not properly installed. I documented the problems during the stay and reported them shortly after arrival. TV broken and not installed, couch was broken, cigarette burn holes on the couch, dented fridge from someone punching it, no broom / dust pan / vacuum, no toilet paper other than what was on the role (I was there several nights). ……

“Over all a great stay, had to request the fire pit be lit and on the first night the cork refused. We couldn’t get the bbq grills lit either. The pool wasn’t open at all”