「This is our second visit at this hotel. We weren’t here long enough to use the amenities last fall, so we specifically booked this hotel again for our two young children to enjoy the pool. We booked through Expedia, which listed the seasonal pool open from June to September. Today is June 12 and the pool is bone dry. We were told it doesn’t open until the end of June, and while Expedia offered some minor compensation, the hotel refused to offer any sort of refund or hotel credit despite the...
「This is our second visit at this hotel. We weren’t here long enough to use the amenities last fall, so we specifically booked this hotel again for our two young children to enjoy the pool. We booked through Expedia, which listed the seasonal pool open from June to September. Today is June 12 and the pool is bone dry. We were told it doesn’t open until the end of June, and while Expedia offered some minor compensation, the hotel refused to offer any sort of refund or hotel credit despite the...
Brenda