The room was quite roomy for the UK. We appreciated the quiet and the proximity to the buses and tram. It was an enjoyable stay.
Christina
2024 年 4 月入住 2 晚
8/10 还可以
Linda
2024年03月4日
满意:住宿条件和设施
Linda
2024 年 3 月入住 1 晚
8/10 还可以
Charlotte
2024年02月24日
满意:清洁度、员工和服务、住宿条件和设施
Charlotte
2023 年 12 月入住 2 晚
10/10 超赞
john
2024年02月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Really enjoyed my "chill out",time here.
john
2024 年 1 月入住 7 晚
10/10 超赞
Stephen
2024年01月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
great staff
Been on twenty trips in the last 12 months and this is probably the friendliest staff I have come across.
Stephen
2024 年 1 月入住 1 晚
6/10 一般
Joseph
2024年01月14日
满意:员工和服务
不满意:住宿条件和设施
Joseph
2024 年 1 月入住 2 晚
10/10 超赞
Aimen
2024年01月5日
Aimen
2024 年 1 月入住 2 晚
2/10 糟糕
Shantam
2023年12月29日
不满意:清洁度、员工和服务、住宿条件和设施
It was disappointing and really not up to the mark. And value for money also was not received.
Shantam
2023 年 12 月入住 6 晚
10/10 超赞
Evan
2023年12月11日
满意:清洁度、员工和服务、住宿条件和设施
Evan
2023 年 12 月入住 3 晚
6/10 一般
Gary
2023年12月11日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Nice hotel in great location, poor reception staff
Nice and clean hotel located in a prefect location within the city. With the tram station just outside the hotel, it is very easy to get into the busy part of town (only 2 stops away) for only £2 per person.
Downside of the hotel was its reception staff, upon check-in there was no welcome or pleasantries. When I asked a question regarding local parking or the best way to visit the xmas market I got no assistance of guidance and where just told to look online.
Upon check-out, the same laddie was on duty. We left our room at 8:30am with our overnight bag to put into the car before going for our breakfast within the hotel but the receptionist laddie followed us out to the car and proceeded to shout at my wife asking if we are checking out and then continued to stand and watch us come back to the hotel.
This was the worst welcoming and most intimidating experience at a Hotel I have ever had, and I travel for a living.
Such a shame this one member of staff can spoil a hotel reputation.