6/10 Okay
Richard L.
4 Jan 2024
Liked: Cleanliness, check-in, location
Disliked: Listing accuracy
Orwell Cottage
Advertised as a luxury stay, which it looked like, online. I asked if I could book 5 days but only the full 7-day week was available, which stretched the budget. Check-in seamless. However, a few things suggested less care than expected: notably, the house manual instructions were for an entirely different hob (which took a couple of days to resolve and resulted in not being able to fulfill/cook for my anniversary obligations...). Similarly disappointing was the house manual referring to the fridge freezer, but the (clearly, recently replaced) fridge had no ice compartment. I wasn't expecting a full-on freezer but I don't think I've ever stayed anywhere you couldn't make a decent G&T... Annoying faults like the bedroom main light & electric blind not working, bathroom hook & toilet-roll screws being loose and irreparable without tools, and a fierce toilet flush that was, well, unpleasant - these didn't help. However, a nice aspect, (very) warm atmosphere, excellent welcome pack (thank you!) and parking space were all much appreciated. Basically, the promised premium experience ultimately became a pretty reasonable one.
Richard L.
Stayed 7 nights in Dec 2023