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关于爱丁堡中心南桥皇家大道宜必思酒店的点评

3 out of 5
爱丁堡中心南桥皇家大道宜必思酒店
77 South Bridge, Edinburgh, Scotland

点评

8.4

很好

10 分 - 超赞。540 条好评，共有 1283 条点评" "
8 分 - 还可以。479 条好评，共有 1283 条点评" "
6 分 - 一般。159 条好评，共有 1283 条点评" "
4 分 - 很差。65 条好评，共有 1283 条点评" "
2 分 - 糟糕。40 条好评，共有 1283 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

8.0/10

服务设施

8.2/10

住宿条件和设施

8.4/10

环保

点评

2/10 糟糕

CHUNG HO

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
房入面啲廁所是殘廁
2023 年 5 月入住 2 晚
Connor 于 2023年06月18日 的回复
Dear Chung, We very much appreciate your comments regarding your stay at the Ibis Edinburgh Centre South Bridge. I am sorry that your experience did not meet your expectations. Thank you for taking time to give us feedback, it is always an encouragement as we strive to continuously improve the quality of our services. Sincerely,Connor

8/10 还可以

Kam Tong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location. The room is big and comfortable.
2023 年 1 月入住 5 晚
Hector - Front Office Team Member 于 2023年02月11日 的回复
Dear KamThank you for taking the time to review your recent stay at Ibis Edinburgh Centre South Bridge. As you mentioned, we are exceptionally fortunate to be located right in the very heart of Edinburgh and just a stone's throw away from local iconic landmarks and tourist attractions! We are delighted that you enjoy your experience in regard to your room.Thank you again for your compliments, we hope to have the pleasure of welcoming you back to Ibis Edinburgh Centre South Bridge soon. Warm Regards, .

6/10 一般

Kong

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
So far so good!
Good location, good breakfast, reasonable quality of room for the price. Would recommend to my friend if they’re going to visit Edinburgh.
2022 年 5 月入住 3 晚

10/10 超赞

Yuanwen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 12 月入住 1 晚

10/10 超赞

Yuanwen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 12 月入住 1 晚

8/10 还可以

To Mui Annie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
住宿經驗
工作人員十分有禮。房間整潔，基本設施齊備。床鋪十分舒適，唯獨是房內空調不時發出聲響，令到睡眠品質欠佳。
2021 年 12 月入住 4 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location, friendly services!
雙床房型很舒適，浴室比較像膠囊浴室，但很乾淨舒服。地點離車站非常近，步行10分鐘左右可到達，非常推薦！ 入住流程順暢，防疫措施也有執行，滿意！ 房間暖氣一開始打不開，打電話給櫃檯，有馬上派人來檢查，也有處理好，服務周到。
2021 年 11 月入住 1 晚

8/10 还可以

James

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is an excellent place to stay near the Royal mile. All of the staff we interacted with were extremely friendly and helpful.
2024 年 4 月入住 1 晚

6/10 一般

Audrey

与家人出行
不满意：服务设施
This hotel is in a great location. Neighborhood around it was dirty and noisy. The hotel could use some updating. The bathroom was the size of being on a cruise ship. Only provided 1 towel per person. Most of the front desk staff was friendly but a few were rude. Would not stay here again.
2024 年 4 月入住 1 晚

8/10 还可以

Timothy

满意：清洁度、员工和服务、住宿条件和设施
Great location. Room was clean, but on the small side. Interesting bathroom, but was clean and worked fine. Staff was helpful. They stored bags for me until I could check in. There was a restaurant and bar. It looked ok, but I neither ate nor drank there, too many options near by. The lobby was pretty drab. The entrance was almost unnoticeable. Good value considering the location
2024 年 4 月入住 1 晚

6/10 一般

Carolyn

与家人出行
满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
Our room was very small & had no working bathroom vent. The entire space turned into a sauna with every shower & there appears to be mold on the ceiling. The hotel in general was great, my daughter’s room was great, the staff was very friendly & helpful, but room 425 has issues.
2024 年 4 月入住 3 晚

6/10 一般

CAROLINE

满意：清洁度
不满意：住宿条件和设施
.
2024 年 4 月入住 1 晚

8/10 还可以

Janet

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Great location!
2024 年 4 月入住 2 晚

10/10 超赞

Ricardo，Fontana

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff are really nice. I like that the hotel have a breakfast option and restaurant.
2024 年 4 月入住 7 晚

8/10 还可以

Denis

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Downtown centered
2024 年 4 月入住 3 晚

10/10 超赞

Johannes

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice practical jotel and location
2024 年 1 月入住 3 晚

10/10 超赞

Prince

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My wife and i arrived before check-in at 3pm, however we offered safe storage of our bags and use of the facilities so we could freely walkabout in Edinburgh. Front desk and restaurant staff were very accommodating.
2024 年 4 月入住 5 晚
Myrto-Front Office Team Member 于 2024年04月15日 的回复
Dear Prince, Thank you for taking the time to review your recent stay! We are delighted to hear that you had a positive experience with our safe storage service and found our staff very accommodating. We always strive to provide excellent service to our guests. We look forward to welcoming you back soon!

10/10 超赞

Angelette

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚
Myrto-Front Office Team Member 于 2024年04月12日 的回复
Dear Angelette,Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge and giving us an excellent score!We are glad that you enjoyed your stay, and we hope to have the pleasure of welcoming you back again in the future.

10/10 超赞

Salvador

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great location! Center hotel !
2024 年 4 月入住 2 晚

10/10 超赞

Maria

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Het verblijf was uitstekend. Houd er wel rekening mee dat je in het centrum verblijft en er in de avond harde muziek wordt gedraaid. Ik heb er in ieder geval goed geslapen.
2024 年 4 月入住 3 晚

4/10 很差

Jennifer

与家人出行
不满意：住宿条件和设施
The room was tiny, the bathroom was small and the quality of the bathroom was what would be called “the head” on a small boat. This was completely a no frills hotel for a price that was too high for what was offered. The online listing was misleading. Exceptionally disappointed!!
2024 年 4 月入住 1 晚

6/10 一般

Susan

First time staying at this hotel chain. It felt sort of like a dorm room, the bathroom was cool but weird. Sort of like a fancy airplane bathroom...hard to explain, but it was fine. Suited the purpose. Functioanl, clean. Would stay again
2024 年 3 月入住 2 晚
Myrto-Front Office Team Member 于 2024年04月5日 的回复
Dear Susan, Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the room ambiance and bathroom facilities. We are glad to hear that the room suited your purpose and was functional and clean. We hope to welcome you back soon.

6/10 一般

Pamela

满意：员工和服务
不满意：清洁度
It was nice having a restaurant in the hotel. Our room was not the greatest. They gave us a handicap room which I did not ask for. When I went downstairs to tell them they said it was ok they had other handicap rooms available and did not offer to change our room. No carpet in the room, very cold room, and the sink in the bathroom was so low it hurt your back to bend over to use it. Was not happy with this room.
2024 年 3 月入住 3 晚
Front Office 于 2024年04月13日 的回复
Hi Pamela, We are sorry to hear that your stay did not meet your expectations. I just had a look into your booking and the room that you booked was an Standard Twin Room, 2 Twin Beds, Accessible room - this meaning that the bathroom is accessible and wheelchair friendly if needed. In the future when booking, a standard twin room would be what you are after. Once again i do apologies and we hope to welcome you back into the hotel for a more enjoyable stay in the future. Kind regards, Zoe - Front Office

8/10 还可以

Morgan

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Myrto-Front Office Team Member 于 2024年03月28日 的回复
Dear Morgan, Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge-Royal Mile!We are glad that you enjoyed your stay and we hope to have the pleasure of welcoming you back again in the future.

8/10 还可以

Manuel Adan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Muy bien ubicada, lo único que no me gustó es que en la madrugada se escucha el ruido de una bomba de agua.
2024 年 3 月入住 3 晚
Myrto-Front Office Team Member 于 2024年03月27日 的回复
Dear Manuel, Thank you for taking the time to review your recent stay in IBS Hotel South Bridge-Royal Mile. We are very sorry to hear about the inconvenience with the noise in the early morning. We will take measures to address this issue. We look forward to welcoming you again to provide you with an improved experience.

10/10 超赞

Cristina

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Struttura molto centrale, servita e personale cordiale. Il castello molto vicino e tanti pub dove gustare cucina tipica e musica live. Consigliatissimo!! Ottimo rapporto qualità prezzo
2024 年 3 月入住 3 晚
Myrto-Front Office Team Member 于 2024年03月26日 的回复
Dear Cristina, Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge-Royal Mile! We are pleased that you have appreciated our central location and our friendly staff. We are happy that you were able to enjoy the proximity to the castle and the typical pubs. Thank you for your positive feedback and for recommending us!

10/10 超赞

Mamdouh

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Myrto-Front Office Team Member 于 2024年03月27日 的回复
Dear Mamdouh, Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge-Royal Mile and giving us an excellent score.We are glad that you enjoyed your stay and we hope to have the pleasure of welcoming you back again soon!

10/10 超赞

Rafael，Perry Hall

与家人出行
满意：服务设施
Location is great
2024 年 3 月入住 3 晚

6/10 一般

Rebecca

Good overall. Just nicer options in the area.
2024 年 3 月入住 1 晚

10/10 超赞

Anaite

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente ubicación
2024 年 3 月入住 4 晚
Myrto-Front Office Team Member 于 2024年03月20日 的回复
Dear Anaite, Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge-Royal Mile and giving us an excellent score! We appreciate your kind review regarding our excellent location. We hope to have the pleasure of welcoming you back again in the future!

10/10 超赞

Lauren

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very happy with our quick stay. Would definitely stay here again in the future.
2024 年 3 月入住 1 晚
Myrto-Front Office Team Member 于 2024年03月21日 的回复
Dear Lauren,Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge-Royal Mile and giving us an excellent score.We are glad that you enjoyed your stay and we are looking forward to welcoming you back again in the future!

6/10 一般

Donna

与配偶出行
The staff were friendly & accommodating. The room was basic but it offered teas etc & a hairdryer. We were on the 9th floor & was still kept awake by the loud music.
2024 年 3 月入住 2 晚

6/10 一般

Miho

团体旅客
满意：员工和服务，清洁度
Good hotel in the heart of Edinburgh. The only issue was the bed which I found too soft- but that is just my preference.
2024 年 2 月入住 2 晚
Myrto-Front Office Team Member 于 2024年03月21日 的回复
Dear Miho, Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge-Royal Mile.We are glad that you enjoyed our hotel's central location, just thrown stones away from the most touristic attractions! We apologize that the bed did not meet your expectation. In Ibis we strive to improve our services and your feedback is very appreciated.We hope to have the pleasure of welcoming you back again in the future.

8/10 还可以

Brad，Bloomington

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location was great
2024 年 3 月入住 4 晚
Myrto-Front Office Team Member 于 2024年03月11日 的回复
Dear Brad, Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge-Royal Mile!We are delighted that you enjoyed our hotel's central location, and we hope to have the pleasure of welcoming you back again in the future!

8/10 还可以

Susan

满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
This is a very basic hotel with few comforts in the bedroom. But central and fine for a stay when you won't be spending much time in the hotel. Wide range of choices for breakfast
2024 年 3 月入住 3 晚
Myrto-Front Office Team Member 于 2024年03月6日 的回复
Dear Susan, Thank you for taking the time to share your experience with us. We appreciate your feedback regarding the comfort of our bedrooms and will take it into account for future improvements. It's great to hear that you found our location convenient and enjoyed the wide range of breakfast choices. We hope to welcome you back to ibis Edinburgh Centre South Bridge - Royal Mile soon.

10/10 超赞

Mélanie

满意：清洁度、员工和服务、住宿条件和设施
excellent rapport qualité prix

10/10 超赞

pauline

满意：清洁度、员工和服务、服务设施、住宿条件和设施
im disabled and travelling on my own. the staff couldnt have been any nicer. i use a walker and doors were held over for me. so delighted with the a meals and restfull time
2024 年 2 月入住 4 晚
Eva 于 2024年03月2日 的回复
Dear Pauline,Thank you so much for taking the time to leave such a fantastic review! We take great pride in ensuring all our guests feel comfortable and welcome, and your kind words about their attentiveness mean a lot to us.We're especially happy to learn that the accessibility features and our delicious meals contributed to a relaxing and enjoyable time.Thank you again for choosing our hotel, and we hope to welcome you back in the future!Best regards,EvaFO Team Leader

10/10 超赞

Rochelle

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff are friendly. Toilet is okey
2024 年 1 月入住 1 晚

10/10 超赞

Antonietta

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ci siamo trovate molto bene. Pulizia ogni giorno e bollitore con te e caffè a volontà. Unico suggerimento: migliorerei la qualità dei cuscini

8/10 还可以

Renata

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 6 晚

10/10 超赞

Ann

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A 10 minute walk from Waverly Station and convenient for all attractions, most within walking distance. Friendly helpful staff, comfortable rooms with toiletries, kettle and hospitality tray.
2024 年 2 月入住 3 晚

10/10 超赞

Iris

与配偶出行
满意：服务设施
Very friendly staff
2024 年 2 月入住 2 晚

10/10 超赞

Linda

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location and very walkable to Royal Mile, lots of dining options nearby. Stayed 4 nights and unfortunately housekeeping only cleaned our room once even after we would ask. The bathroom is tiny, but the room was a good size. Because of housekeeping will probably not stay here again.
2024 年 2 月入住 4 晚

10/10 超赞

bernardus

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Alles was op loop afstand Veel cafes en restaurantjes allemaal op loopafstand
2024 年 2 月入住 2 晚
Myrto-Front Office Team Member 于 2024年02月19日 的回复
Dear Bernardus,Thank you for taking the time to review your recent stay at ibis Edinburgh Centre South Bridge - Royal Mile. We are glad to hear that you found our hotel conveniently located within walking distance of various cafes and restaurants. We hope to have the chance of welcoming you back in the future!

8/10 还可以

Jan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Freundliches Personal, typisch britisches Frühstück. Einziges Manko, man konnte kein Fenster zum lüften öffnen.
2024 年 2 月入住 4 晚
Reception 于 2024年04月6日 的回复
Thank you Jan, we are glad you enjoyed your stay with us at Ibis South Bridge.

8/10 还可以

Monica

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good area, very convenient for walking around. Breakfast was good. Took a bit small but in general was good
2024 年 2 月入住 2 晚
Myrto-Front Office Team Member 于 2024年02月15日 的回复
Dear Monica,Thank you for choosing to stay at ibis Edinburgh Centre South Bridge - Royal Mile. We appreciate your positive feedback regarding our convenient location and good breakfast. We hope to have the pleasure of welcoming you back in the future.

8/10 还可以

??

2024 年 2 月入住 2 晚

10/10 超赞

Eigil Ingemann

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Myrto-Front Office Team Member 于 2024年02月3日 的回复
Dear Eigil, Thank you for taking the time to share your feedback!We are glad that you enjoyed your stay and hope to have the chance of welcoming you back again in the future!

10/10 超赞

Frederick

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Myrto-Front Office Team Member 于 2024年02月3日 的回复
Dear Frederick,Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge and giving us a high score.We are glad that you enjoyed your stay, and hope to welcome you back in our hotel soon!

10/10 超赞

Johannes

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice persons behind the desk. Helped us with quick checkin
2024 年 1 月入住 2 晚
Myrto-Front Office Team Member 于 2024年02月2日 的回复
Dear Johannes,Thank you for taking the time to share your feedback regarding your recent stay at ibis Edinburgh Centre South Bridge - Royal Mile. We appreciate your kind words about our friendly and helpful staff who assisted you with a quick check-in. We value your feedback as it helps us improve our services.We hope to have the pleasure of welcoming you back in the future.