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关于广场酒店的点评

4 out of 5
广场酒店
20-30 Cockburn Street, Edinburgh, Scotland

点评

8.8

超赞

10 分 - 超赞。496 条好评，共有 976 条点评" "
8 分 - 还可以。380 条好评，共有 976 条点评" "
6 分 - 一般。81 条好评，共有 976 条点评" "
4 分 - 很差。11 条好评，共有 976 条点评" "
2 分 - 糟糕。8 条好评，共有 976 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

6.0/10

环保

点评

10/10 超赞

PEI-NING

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 1 晚
Daniel 于 2019年09月15日 的回复
Hi Pei-ning, Thank you for taking the time to review your stay! Kindest Regards, Daniel

10/10 超赞

Sk

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The place is good and convenient. Also near to railway station
2019 年 7 月入住 5 晚
Sabela 于 2019年08月6日 的回复
Dear guest, Thank you for taking the time to leave this review. I am delighted to hear that you had such a pleasant stay with us and that you enjoyed our central location. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Sabela

8/10 还可以

hing cheong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 1 晚
Miguel 于 2019年06月13日 的回复
Dear Hing Cheong, Thank you for taking the time to leave this review. I am delighted to hear that you had such a pleasant stay with us. We greatly appreciate your feedback and look forward to having you stay with us on your next visit to Edinburgh. Best regards, Miguel

8/10 还可以

S，HK

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
被安排入住傷殘人士房間, 房間超大雙床普通尺寸, 酒店位置非常好就近很多景點和大火車站, 有機會會再次入住, 附近很多餐廳選擇!
2019 年 4 月入住 1 晚

10/10 超赞

GeckoEva

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
5 star for great location, super lovely staff, nice service and extremely clean room. Its a really really good choice if you are seeking a budget hotel in Edinburgh, the inn place absolutely a right place.
2019 年 3 月入住 1 晚
Sabela 于 2019年03月16日 的回复
Dear GeckoEva, Thank you for taking the time to leave this review. I am delighted to hear that you had such a pleasant stay with us and that you enjoyed our central location, clean rooms and very friendly staff. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Sabela

6/10 一般

真实旅客

不满意：住宿条件和设施
房間太窄小 樓梯很窄行李非常不好搬 要一直轉來轉去才找到房間 唯一好處就是離國王十字車站非常近
2018 年 12 月入住 1 晚
Cherrelle 于 2019年01月30日 的回复
Dear Guest, Thank you for taking the time to leave this review. I am happy to hear you enjoyed our central location next to Waverley Train station.We do offer 3 different room types,from Single rooms, Cozy doubles to King doubles for guests that would like that little bit more space in their room.We greatly appreciate any feedback. Best regards

8/10 还可以

Kuan-Chen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 8 月入住 1 晚
Stuart 于 2018年10月8日 的回复
Dear Kuan-Chen, Thank you for taking the time to leave this review. We hope to see you again next time you come to Edinburgh.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
會再入住的酒店
地點非常方便，中間我們參加了高地團再回來住，有提供行李寄放服務，很方便，等我們再回來住時行李就早已送到我們房間，非常貼心，服務人員也非常nice
2017 年 10 月入住 1 晚

6/10 一般

CHU-CHUNG

满意：员工和服务
評語
房間略小，打掃普通，但地點方便
2017 年 10 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 8 月入住 1 晚

10/10 超赞

Misha Fang-chih

满意：清洁度、住宿条件和设施、客房舒适度
2017 年 7 月入住 2 晚

10/10 超赞

翊安

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Buyun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
交通方便，干净整洁
非常愉快的一次体验，房间在老城，除了去各个景点都很方便外，从窗外望出去就是古城堡建筑的感觉很棒，房间面积很大也很整洁，前台工作人员很热情，就是酒店招牌有点不起眼，走过好几次都错过了，总之还是很推荐的。

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
四通八達
交通方便。可惜房間沒有窗戶。

8/10 还可以

真实旅客

满意：清洁度
Close to train and the price is reasonable. Staff are helpful.

6/10 一般

Samantha

2020 年 4 月入住 3 晚

10/10 超赞

Lynne

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay
Smooth check in. Very helpful, sociable staff. Great room with everything you need. Very clean. Comfy beds. Very close to Omni centre parking, dining and shops.
2021 年 9 月入住 1 晚
Jana 于 2021年09月20日 的回复
Good morning Lynne, Thank you very much for your feedback. We are delighted to hear you found the staff helpful and the rooms clean. We hope to accommodate you again soon.

2/10 糟糕

lindsay

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
zero customer service - very poor
Totally unable to contact hotel or its sister permises to make changes to booking. Zero customer service.
2020 年 8 月入住 1 晚

10/10 超赞

Nathalie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Très bon choix
Tres agréable moment. Ville très belle. L'hotel est idéalement bien placé.
2020 年 3 月入住 2 晚

10/10 超赞

Nathalie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Parfait
Hyper bien situé. Fonctionnel. Personnel tres accueillant.
2020 年 3 月入住 1 晚

8/10 还可以

真实旅客

2020 年 3 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 3 月入住 4 晚

8/10 还可以

GA，Alabama

与家人出行
满意：住宿条件和设施，员工和服务
Location was excellent...close to tram station and pick up location for airport bus. Soap was not replaced daily. Bed was beyond terrible.
2020 年 3 月入住 5 晚
Ivet 于 2020年03月10日 的回复
Dear Guest, Thank you for taking the time to leave this review. I am delighted to hear that you had a pleasant stay with us and that you enjoyed our central location. I am sorry to hear there was a problem with the bed in your room and the soap not being replaced, I will report this issue to our housekeeping team to make sure it is properly taken care of. I hope your stay wasn’t too negatively affected by this. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
+ Prima locatie, ruime kamer en badkamer, goed ontbijt. - matras was een beetje doorgelegen.
2020 年 2 月入住 4 晚
Ivet 于 2020年03月3日 的回复
Dear Guest, Thank you for taking the time to leave this review. I am delighted to hear that you had a pleasant stay with us and that you enjoyed our central location and spacious room and bathroom. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Sehr saubere und zentral gelegene Unterkunft. Das Frühstück war allerdings für den Preis absolut nicht gut. Lieber in einem der netten Cafés drum herum frühstücken gehen.
2020 年 2 月入住 1 晚
Ivet 于 2020年03月3日 的回复
Dear Guest, Thank you for taking the time to leave this review. I am delighted to hear that you had a pleasant stay with us and that you enjoyed our central location. I am sorry to hear you found the breakfast not to be up to your expectations, I will follow this issue up with our food and beverage team to make sure our high standard of service is always kept. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 2 月入住 1 晚
Ivet 于 2020年03月3日 的回复
Dear Guest, Thank you for taking the time to leave this review. I am delighted to hear that you had such a pleasant stay with us. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Proximité du centre ville. Par contre chambre aveugle
2020 年 2 月入住 1 晚
Ivet 于 2020年03月3日 的回复
Dear Guest, Thank you for taking the time to leave this review. I am delighted to hear that you had a pleasant stay with us and that you enjoyed our central location. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel senza grandi pretese, ma pulito ed efficiente. Stanze non molto grandi ma provviste di tutto. Personale gentile. Punto di forza la posizione, a due passi dalla navetta aeroportuale e dal centro storico.
2020 年 2 月入住 3 晚
Ivet 于 2020年03月3日 的回复
Dear Guest, Thank you for taking the time to leave this review. I am delighted to hear that you had such a pleasant stay with us and that you enjoyed our central location, friendly staff and clean rooms. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Dit motel geboekt na lezen van reviews, ligging perfect ik heb niks te klagen over wat dan ook. Gewoon goed! 1 x ontbijt genomen 12,50,- pond pp wat erg lekker was.Maar gezien wij de énige in ontbijtzaal waren en dus niet heel gezellig eten is het daarbij gelaten.
2020 年 2 月入住 3 晚
Bogdan 于 2020年02月22日 的回复
Dear Guest, Thank you for taking the time to leave this review. I am delighted to hear that you had such a pleasant stay with us and that you enjoyed our friendly staff, our central location and our rooms. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Bogdan

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、客房舒适度
Liked the hotel. Toilet in my room was a little broken but they fixed it.. new rooms, clean
2020 年 2 月入住 3 晚
Ivet 于 2020年03月3日 的回复
Dear Guest, Thank you for taking the time to leave this review. I am delighted to hear that you had a pleasant stay with us and that you enjoyed our new and clean rooms. I'm delighted to hear that the issue with the toilet in your room was fixed straight away. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Larger than average twin room.. Great central location..
2020 年 2 月入住 1 晚
Edyta 于 2020年02月12日 的回复
Dear Guest,Thank you for taking the time to leave this review. I am delighted to hear that you had such a pleasant stay with us and that you enjoyed our friendly staff, our central location and our rooms. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Edyta

8/10 还可以

STEPHEN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect Old Town location
This smalll hotel is in a great location for the Old Town as well as New. Limited facilities, but adequate breakfast, good service, rooms OK (just one ordinary chair, limited hanging space), bathroom very good
2020 年 2 月入住 3 晚
Edyta 于 2020年02月12日 的回复
Dear Stephen,Thank you for taking the time to leave this review. I am delighted to hear that you had such a pleasant stay with us and that you enjoyed our friendly staff, our central location and our rooms. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Edyta

10/10 超赞

Jonas

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fint och fräscht hotell bra placerat i gamla delen av Edinburgh.
2020 年 2 月入住 3 晚
Edyta 于 2020年02月12日 的回复
Dear Jonas,Thank you for taking the time to leave this review. I am delighted to hear that you had such a pleasant stay with us and that you enjoyed our friendly staff, our central location and our rooms. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Edyta

8/10 还可以

William

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Value
Great Value for Money for an overnight stay
2020 年 2 月入住 1 晚
Edyta 于 2020年02月11日 的回复
Dear William, Thank you for taking the time to leave this review. I am delighted to hear that you had such a pleasant stay with us. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Edyta

10/10 超赞

Daniela，Argentina

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent located! Walking distance of every attraction. My room was amazing, with everything you could need. I highly recommend this hotel
2020 年 2 月入住 1 晚
Edyta 于 2020年02月11日 的回复
Dear Daniela, Thank you for taking the time to leave this review. I am delighted to hear that you had such a pleasant stay with us and that you enjoyed central location and our rooms. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Edyta

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 2 月入住 2 晚
Edyta 于 2020年02月12日 的回复
Dear Guest,Thank you for taking the time to leave this review. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Edyta

8/10 还可以

James

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
An overnight stay near the Airport Bus Terminal
The young man in reception, Bogdan, was extremely helpful and I congratulate him on how he deals with customers. He has a likeable personality and i thank him for his help. I was disappointed at one aspect, and that was only one lift operating in one part of the hotel. My friend had to carry his suitcase and hand luggage up 2 flights of stairs. However, I would have no hesitation on returning on the understanding that I had a room near the restaurant which didn't involve hiking up stairs with suitcases.
2020 年 2 月入住 1 晚
Edyta 于 2020年02月11日 的回复
Dear James,Thank you for taking the time to leave this review. I am delighted to hear that you had a pleasant stay with us and that you enjoyed our hotel and our friendly members of staff. We understand the inconvenience of having rooms only accessible by stairs but unfortunately the age of the building does not allow for a lift to be installed, which is why we always aim to assist you with your luggage or allocate you to a lower floor if need be. I hope your stay wasn’t too negatively affected by this. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Edyta

10/10 超赞

Jordy，Amsterdam

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Goede accomodatie netjes verzorgt aardig personeel,verder simpel knap geen poespas. Super centraal direct achter de royal mile ,direct naast een steeg die naar de royal mile loopt. Super hot!
2020 年 1 月入住 3 晚
Ivet 于 2020年01月28日 的回复
Dear Jordy, Thank you for taking the time to leave this review. I am delighted to hear that you had a pleasant stay with us and that you enjoyed our friendly staff and central location. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good value for money
Excellent location, good value for Money
2020 年 1 月入住 2 晚
Ivet 于 2020年01月26日 的回复
Dear Guest, Thank you for taking the time to leave this review. I am delighted to hear that you had a pleasant stay with us and that you enjoyed our central location. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

10/10 超赞

smithfor5，Montreal

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location from the train station to the Royal Mile.
2020 年 1 月入住 2 晚
Ivet 于 2020年01月26日 的回复
Dear Guest, Thank you for taking the time to leave this review. I am delighted to hear that you had a pleasant stay with us and that you enjoyed our central location. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

10/10 超赞

scott

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place for a good price. Best location in town
2020 年 1 月入住 4 晚
Ivet 于 2020年01月26日 的回复
Dear Scott, Thank you for taking the time to leave this review. I am delighted to hear that you had such a pleasant stay with us and that you enjoyed our central location. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
De ligging is perfect, midden in het oude centrum. Zeer schoon, elke dag schone lakens en handdoeken. Goede badkamer en erg aardig personeel.
2020 年 1 月入住 5 晚
Ivet 于 2020年01月26日 的回复
Dear Guest, Thank you for taking the time to leave this review. I am delighted to hear that you had such a pleasant stay with us and that you enjoyed our central location, our clean rooms and our friendly members of staff. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Spacious room. Excellent location..walking distance to major tourist attractions, great restaurants and Waverly station. No elevator for 500 series suites, but staff are happy to help. Would definitely stay here again.
2020 年 1 月入住 3 晚
Ivet 于 2020年01月26日 的回复
Dear Guest, Thank you for taking the time to leave this review. I am delighted to hear that you had a pleasant stay with us and that you enjoyed our rooms, central location and helpful staff. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

10/10 超赞

Jeffrey

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place to sleep in Old Town Edinburgh
It's pretty basic, but clean, nice, and with very friendly and helpful staff. The location is perfect if you want to see the sights of the Old Town. Nice shower, which is important to us. Has an elevator, which is always a good thing. Hotel staff was great, very responsive, and arranged a taxi to the airport very early the morning, which was on time and reasonably priced. Only thing I'd say is the mattress was not the newest, but still we did sleep well.
2020 年 1 月入住 3 晚
Ivet 于 2020年01月26日 的回复
Dear Jeffrey, Thank you for taking the time to leave this review. I am delighted to hear that you had a pleasant stay with us and that you enjoyed our friendly staff, our central location and the shower. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very comfortable and is convenient to walk to any shop you are interested.
2020 年 1 月入住 2 晚
Ivet 于 2020年01月26日 的回复
Dear Guest, Thank you for taking the time to leave this review. I am delighted to hear that you had a pleasant stay with us and that you enjoyed our central location. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

10/10 超赞

Martin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Impressed
Room was very clean, comfortable and spacious. Despite the room I was in overhanging the alleyway, it was very quiet so zero issues there.
2020 年 1 月入住 2 晚
Ivet 于 2020年01月14日 的回复
Dear Martin, Thank you for taking the time to leave this review. I am delighted to hear that you had a pleasant stay with us and that you enjoyed the room. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

10/10 超赞

Ian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Brilliant 10/10
I really cannot fault this place! The building is part of a superb conversion of the former offices of The Scotsman newspaper, and the conversion itself is brilliant - all the style and atmosphere of the magnificent old building, but a modern, comfortable and easy-access boutique hotel. Staff are excellent (if a little inexperienced in a few cases), always helpful and caring. Breakfast is high-standard and freshly served. Room was well equipped and spacious, well furnished, and with a decent shower bathroom. The hotel is within a few minutes walk of Princes St and Edinburgh Waverley Station - I would suggest they make more use of the designation "The Scotsman old buidling" in describing the location as my taxi driver had difficulty identifying the destination. All in all a very pleasant experience
2020 年 1 月入住 2 晚
Ivet 于 2020年01月14日 的回复
Dear Ian, Thank you for taking the time to leave this review. I am delighted to hear that you had a pleasant stay with us and that you enjoyed the hotel facilities, our friendly and helpful members of staff, the breakfast, the room and our central location. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

10/10 超赞

Linda

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
2020 年 1 月入住 2 晚
Ivet 于 2020年01月14日 的回复
Dear Linda, Thank you for taking the time to leave this review. I am delighted to hear that you had a pleasant stay with us. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

8/10 还可以

Christopher

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel with everything you need in a great location
2020 年 1 月入住 2 晚
Ivet 于 2020年01月7日 的回复
Dear Christopher, Thank you for taking the time to leave this review. I am delighted to hear that you had a pleasant stay with us and that you enjoyed our facilities and central location. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Ivet

8/10 还可以

真实旅客

2020 年 1 月入住 1 晚
Bogdan 于 2020年01月6日 的回复
Dear Guest, Thank you for taking the time to leave this review. I am delighted to hear that you had such a pleasant stay with us. We greatly appreciate your feedback and look forward to having you stay with us again on your next visit to Edinburgh. Best regards, Bogdan