El Castillo Hotel with Pool

"Tropical well kept premises. Great pool and the thermal pools. Great onsite restaurant. Great staff."

"The Springs Resort and Spa far exceeded our expectations. The resort was beautiful, well maintained and guest friendly. The three staff members we had the most contact with were exceptional, Esteban and Carlos, our golf cart drivers and Saul, our guide at the wildlife sanctuary. Every single staff member we came in contact was friendly and helpful, many going out of their way to assist us. Our arrival was especially great. When the reception staff saw my wife had mobility issues, they immediately offered us a complementary upgrade to a first floor room, which made everything so much nicer for us. We will definitely be returning, and we highly recommend the Springs Resort to anyone seeking a fabulous vacation. "

"Customer service was always amazing, there were so many different hot tubs at different heats, the pool was large and heated with a swim up bar, and they had a cold plunge. The view from the room was great of the volcano. "

"Such an amazing hotel! The variety of pools and natural springs are so fun. Clean and spacious rooms. The breakfast buffet is awesome! We saw so much wildlife right on the property- coati, toucan, lizards and frogs. "

"Room was spotless. Staff was awesome. Property is beautiful with a little hiking trail where we saw a sloth and birds amd toads. Great for night hunting on your own. Has a creek running through it. Great views of volcano. Only downfalls, horrible cell service, even with hotel wifi. I will book again. "

"My family and I had a wonderful time at this resort. The location of the room was beautiful and the room itself was comfortable and spacious. Definitely loved the bathroom. All the staff were very friendly, specially William, Esteban and Edwin. Always available and willing to help or show us where the animals were throughout the hotel. "

"Nice room. Great view. Lovely surroundings. Peaceful. Great staff."

"The staff was so kind, the rooms were so nice and spacious. The food was great and even though the resort was booked up it really felt very exclusive and like no one was there. "

"The room was fairly clean. The staff was extremely helpful. Not knowing Spanish some staff workers will translate Spanish to English on the phone app. Much of the staff spoke English though. Mr.Didre took extra care to make us feel comfortable. Thank You. "