Our room was falling apart. The laminate floors were buckled up from what looked like water damage. The bathtub faucet was loose as well as one of the sinks. Asked housekeeping for toilet paper..never came. We ended up taking it from the housekeeping cart in the hall down from our room. The door frame was damaged like someone broke in..did not feel safe. I was not impressed by the breakfast.
The plus side was the service at the Sky Lounge. Jessy and Micah did an excellent job with customer service. They both made our stay there enjoyable. If it weren't for them i would have rated our stay a 1 star. Thank you Jessy and Micah for the wonderful service.
Phillip
2024 年 5 月入住 5 晚
6/10 一般
Lorraine,Cricklewood
与配偶出行
2024年05月10日
The hotel had fabulous views of the sea and the limestone cliffss I would definitely recommend it but the facilities were a bit below standard. Ripped bath towels and bedsheets a bit old. Friendly staff but a lot of them seem to standing around trying to look busy when things could be a bit more slicker.
Lorraine
2024 年 5 月入住 5 晚
8/10 还可以
sonny
2024年03月14日
sonny
2024 年 3 月入住 1 晚
2/10 糟糕
Aira
团体旅客
2024年03月8日
不满意:清洁度、服务设施、住宿条件和设施
Aira
2/10 糟糕
Marivi
2024年03月6日
不满意:住宿条件和设施,清洁度
Smell mouldy, lots of moulds in the corners, I just don’t like the smell, and some rooms had no windows for fresh air. I needed to transfer in another room but ask me to pay extra 400.00 dollars. If you know the smell of a septic tank,
That’s how it is .
Marivi
6/10 一般
Carina
与配偶出行
2024年03月5日
满意:员工和服务
The hotel had a bad smell, in the room, elevator and surrounding area. Smells like toilet. However,
Staff was very helpful and nice.