Turned up after booking about two weeks prior to find out the hotel had been closed for months and was being used as an asylum centre. I had to find alternative accommodation costing twice the amount
ROBERT
2022 年 8 月入住 1 晚
2/10 糟糕
Valerie
2022年08月16日
Valerie
2022 年 8 月入住 1 晚
2/10 糟糕
Richard
2022年08月15日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel Cladhan is not a hotel - it is a aslylu
This is not a hotel for Guests anymore! This is an asylum centre for refugees. We could not sleep in this aslymu centre for refugees we were send away! The receptionist at this refugee asylum centre helped us by calling the Park hotel, where fortunate for us they were able to help us with a room! . Hotels.com is charging our card for stay at Cladhan hotel, when we actualy did not sleep there. And I can prove that we slept in the Park hotel at 5 to 6 of august 2022. I have made a request for refund of our money but that request was denied!! I am still hoping that Hotels.com take their responsibility and give us our money back!
Richard
2022 年 8 月入住 1 晚
2/10 糟糕
Michael
团体旅客
2022年08月8日
不满意:员工和服务、服务设施、住宿条件和设施
The property os closed down and expedia couldn't confirm!!
Michael
2022 年 8 月入住 1 晚
2/10 糟糕
Ralph
2022年08月7日
Ralph
2022 年 8 月入住 1 晚
6/10 一般
Kimberly
2022年08月3日
Kimberly
2022 年 8 月入住 1 晚
10/10 超赞
David
2020年03月18日
David
2020 年 3 月入住 1 晚
2/10 糟糕
Jordan
2020年03月9日
Jordan
2020 年 3 月入住 1 晚
6/10 一般
Hazel
商务旅客
2020年02月22日
满意:客房舒适度,员工和服务
不满意:住宿条件和设施
Good location for my appointment. Very comfortable and clean room. Strange smell on entering the hotel which is open plan including the bar. Carpet was obviously very worn and suspect the smell came from stale beer soaked into the carpet! Breakfast disappointing.