Chester-le-Street Finchale Priory Hotels

"We stayed in an upstairs courtyard room. The room was clean and well presented with the bedding fresh. All the staff that we interacted with were a credit to the hotel and nothing felt like too much trouble. We opted for breakfast each morning of our two night stay and the quality of the ingredients and service were a highlight of our visit. The external door of our block was a problem as difficult to shut without banging and others left it unlocked. We noticed this with most of the courtyard external doors. An interesting place to stay."

"There was plenty of choice for breakfast and the quality was good. The staff were lovely also. My only minor niggle and it is minor weight only got two tea bags in the room. (I'm a big tea drinker) I'm sure that if I had asked more would have been provided. Plus usually in hotels you get a little biscuit on the tea tray which there wasn't. But a bonus tick in the bathroom was individual shampoo and conditioner and shower gel. More than happy with my stay thank you "

"Lovely staff, thank you gfo"

"Breakfast and evening meal was excellent - compliments to the chef. The bed was very comfortable, we felt a couple more drawers were needed, the blind needs attention, all in we had a lovely time."

"Paid £50 to have my 2 small dogs stay with me for 1 night in a dog-friendly room. But then was told by reception staff that, because I booked through Expedia, I was not entitled to a water bowl or bed for them - which I would have been had I booked direct. Madness. Also not impressed with car parking - run by an ANPR company with hefty fines, even for hotel residents."

"Bit tired to be honest, grubby dust everywhere in the rooms and bathroom stains Breakfast average for the price, coffee awful, toast not toasted For the price really not worth it in my opinion, Rub Room restaurant was the highlight food was great decor was tired, staff at the restaurant were great"

"The check in process could be clearer I'm not sure if this was an issue with hotels.com who I booked through or the venue but I didn't receive any check in instructions and when I got to the location the restaurant was closed and I was sat outside nearly an hour making phone calls trying to get in. That said the room was lovely for what I paid and once I was in the staff that I saw were really friendly and acommodating. The location is perfect for where my office is when I need to be in Durham so I would definitely stay again."

"A friendly check in. Everything the hotel offers seems to have been given thought. Standards generally high and everything most people would need was available. "

"We had a lovely stay. The 'cottage' was well equipped and ideal for the two of us. The house was spotless and very easy to keep clean & tidy. Though a little further from Durham city than we expected, the buses ran regularly from the main road a short walk away. As it was near the top of the hill, walking back from Durham would have been very hard! We had left the car at home, but found the buses to be excellent - on time and going to all the places we wanted to visit. Thank you."