Durham Crook Hall and Gardens Hotels

"Overall the hotel was clean and comfortable. We felt that they were short staffed in the evenings. We ate in the hotel restaurant on our first evening and it was disappointing. Our first 3 choices of starter (out of 8 on the menu) were not available. The mains took almost an hour to arrive and when they did, none of our 4 meals was hot. The best was lukewarm but we were too tired and hungry to send anything back. Only 2 staff covering the bar and restaurant was not enough, and we had to queue at the bar for wine for the table."

"Amazing place fantastic staff "

"A great room, with a spacious bathroom which was clean and well maintained. A fantastic breakfast in the morning with a full English alongside cereal etc. great value. The guest house is located in a nice convenient area."

"Welcoming staff. Room clean. Bed very comfortable No meals taken. "

"We had a great stay at ramside hall , lots of facilities to use ,"

"Absolute worst. I couldn’t make the reservation and tried canceling prior and was fully declined any refund or credit. Even though they weren’t full booked they flat out refused anything. Karma comes around "

"Sadly we both had a breakfast that was cold Such a shame as the hotel s great "

"Room was clean and comfortable, staff were really friendly and helpful. The bar had a cosy, comfy friendly local feel about it. The only thing I can mention negatively is that Expedia has the walking time to Durham down incorrectly. I think they meant it is a 13 minute drive not a 13 minute walk. This was no fault of the place where we were staying. It still wasn't a problem though, there is a bus stop straight across the road and an uber cost under £10. We didn't have food there because we'd already eaten, but there was plenty of choice on the menu all at a good price. We would definitely stay again"

"Great apartment in a convenient location. Plenty of space, well laid out and furnished. Was great to have a parking space provided too. "