Durham Crook Hall and Gardens Hotels

"Comfortable clean friendly. The reception staff were delightful and so very helpful "

"Nice spa area and the area around the hotel was nice. Train station is relatively close but would advise a taxi or uber due to elevation difference "

"Both were good "

"beautiful place"

"Beautiful hotel and great location."

"I enjoyed my stay at travel lodge Durham but the room charge was excessive for the hotel. All the staff were very helpful and deserve praise for efficiency and friendliness"

"Very good breakfast and large rooms"

"Stayed in the Wolsey apartment at the rear of the building. Instructions sent didn't state this and we were left wandering up and down the three floors of the main building looking for the apartment. In the end we had to call customer service for the correct location. The apartment was nice, clean and in a good location. However, the 5 spaces for parking were right outside the front door of the apartment. Although it stated free parking it was roulette trying to get a space. I don't know if it was other residents or chancers using it. We ended up having to pay for parking due to this. The apartment had a dish washer but no tablets, there was no washing up liquid and no tea spoons. The TV only gave BBC channels with a good reception. All other channels the sound was broken and picture pixilated. Also the TV wouldn't connect to the WiFi to enable apps like Iplayer and netflix to be used. Called customer services they said it would be fixed in the morning. Admittedly the following night the channels were better but not perfect and still the TV wouldn't hook up to the WiFi so still no apps. The following evening when we got back we we back to square one, only a good reception on BBC channels. The other annoying feature was the unused University teaching block next to the property car park must have some issue with its alarm. It went off 5 times during our stay including late at night for approx 20 minutes. All in all would we return? Unfortunately not to this proper"

"Great location "