We loved the little cabins we stayed in. We even jumped into the water for a wee swim and then would run back into the cabin for a hot shower. Staff was very friendly. The cabins come with little kitchens so we enjoyed breakfast while looking at the beautiful view. Reccomended!!!
Sofie
2025 年 7 月入住 1 晚
6/10
Let’s start with the positive: the hotel location is perfect for access to Glencoe/Ft William. The grounds are absolutely beautiful. You could spend the whole day walking on the easily accessible beach. The staff was very kind and attentive. Our stay was great… until it wasn’t. We were only there for one night. As the previous reviews had stated, the hotel is dated and could use some work, b it we knew that going in. They are refurbishing the outside, which did not impact our stay at all. Absolutely no noise from the construction work.
I planned our trip for one year and relied heavily on the reviews of previous travelers. I hate to do this but I need to note that I have concerns with the hygiene of the place. I got in the shower one hour before check out. The shower had not been cleaned. I know this because of the used bar of soap and transdermal medical patch of the previous occupant was sitting on top of the shampoo dispenser. It literally made me sick and then I started noticing other things in the room and could not get out of that room quick enough. The location cannot be beat but the price is too high. Breakfast is not included and basic hygiene is overlooked. For £50 less per night i probably would it have even mentioned it but i feel they are promoting a luxurious experience but the staff cuts corners in operational costs.
Emily
2025 年 7 月入住 1 晚
8/10
It was fine. The rooms were very college dorm like (at least like American dorms) and were relatively clean. The bathroom shower stall was not cleaned super well- black in the corners. The bathrooms have been updated which was nice and the property is directly on the loch so you can go sit on the pebble beach and put your feet in the water whenever you want! It is on a main road though and the room I was in was at the front of the building and SO LOUD. I could hear every car. The walls are also very thin. After dinner service each night, it sounded like someone was throwing a temper tantrum and crashing plates and bins into sink for an hour. Made it hard to sleep with that, the traffic, and hearing my room neighbor's every move. I think the beach pods would be very nice but the rooms in the hotel are just okay. The food was good. The curry smelled great when other tables got it! And the staff was very friendly and worked hard. My server at the restaurant was also the housekeeper! They definitely keep busy!
Overall- decent place to stay and close to Ben Nevis if your want to hike while you're there. Convenient location just bring earplugs.
Caitlin
2025 年 7 月入住 2 晚
8/10
Brilliant location, right on the edge of the loch. Property is undergoing refurbishment, bedrooms need more work, but restaurant was very good and the food was amazing. Good parking and deck to sit on for drinks overlooking the loch. Improved rooms would make the hotel amazing. Very accomodating staff.
Rita
2025 年 6 月入住 2 晚
6/10
Heb je kamer 1 dan zit je onder afzuiging van de keuken, wat nogal kabaal geeft, maar toen we dat aangaven kregen we direct een andere kamer.
Maarten
2025 年 6 月入住 3 晚
6/10
The shower drain had brown stuff coming out of it during the shower, the hot water was inconsistent, the toilet seat was broken and the pillows were lumpy. We had a loch view room, which was the only thing redeeming this hotel, as the view was beautiful. The food at the restaurant was fine but overall, an underwhelming stay.
Abbey
2025 年 5 月入住 1 晚
10/10
Jessica
2025 年 5 月入住 1 晚
10/10
The manager was wonderful. We had a great time talking with him. The food at the restaurant was delicious.
Debra
2025 年 5 月入住 1 晚
6/10
Ashley
2025 年 4 月入住 1 晚
8/10
Nous avons passé deux jours à l’hôtel.
Un peu deçus de l’hôtel… un peu vetuste. La chambre à côté d’une route assez passante.
Mais le personnel est très sympa et la nourriture très bonne !
Amelia
2025 年 4 月入住 2 晚
10/10
Accommodated our late arrival due to flight delays. Breakfast’s were great, checked before cleanup to make sure we didn’t need anything more. The one dinner provided more food than needed. Provided additional linens needed when the hiking gods struck. Very pleasant and aware staff. Greatly enjoyed our stay.
Howard
2025 年 4 月入住 3 晚
8/10
The property was nice. Wish I booked the pod instead. Our room was right on the road, the room shook when trucks went by all night. The mattress was very uncomfortable, very used.
Kelly
2025 年 4 月入住 2 晚
10/10
Andy
2025 年 4 月入住 1 晚
10/10
Kyle
2025 年 3 月入住 1 晚
8/10
Great little overnight stay, stunning views even on a wet winter day, enjoyed a walk along the Hotel’s beach (!) and the pods looked very tempting for a future visit. Room was compact and could do with a little TLC, but the staff very friendly and efficient.
Martin
2025 年 2 月入住 1 晚
4/10
*
natalia
2024 年 12 月入住 2 晚
4/10
We had issues with dirty room, cold water in shower and cold room
Shumon
2024 年 11 月入住 1 晚
8/10
Silvia
2024 年 9 月入住 1 晚
8/10
Margaret
2024 年 11 月入住 1 晚
10/10
Such a unique , beautiful setting and the hotel is like home from home with cosy lounges and well equipped rooms. The staff are so welcoming, polite and want to ensure your stay with them is enjoyable in every way. The food and service is excellent! A place to visit all year round.
Hilary
2024 年 11 月入住 1 晚
6/10
The surroundings of the hotel are excellent and the views from the breakfast room and bar are amazing.
We stayed for 5 nights as it was a cheaper option. Given the price, it was not too bad but I wouldn’t pay anything premium for the hotel unfortunately.
The corridors are tired-looking and the room was very basic with outdated furniture and worn carpets. The electricity was dodgy as we would sometimes plug something in and all the lights turn off…
I’ve never stayed at a hotel where guests have to request room service. We got told wrong information at first, that it happens every second day rather than daily, but then got told we have to request it. The manager did offer us a free round of drinks at the bar to apologise which was nice, but the room still only got cleaned that once out of five days.
It seemed as though the management was quite inexperienced.
Otherwise, the hotel is OK for short stays or longer stays where you won’t spend much time in the hotel itself.
Breakfast is ok but not much selection for those that prefer a continental or lighter option.
WiFi was very good in the end.
Aaran
2024 年 10 月入住 5 晚
8/10
The staff here was really nice, the rooms definitely need some updating! Our room was pretty tight and smelled pretty bad when we walked in and then our wifi was really weak (nonexistent) in our room so they did relocate us to another room...smelly free and good wifi but again very small and dated. This was a pricey stay for a hotel that doesn't give you complementary breakfast, no mini fridge in room or microwave, no elevator and unfortunately nothing to do around the hotel that you can walk too. We ended up having to book a 2nd night because our ferry was cancelled for Mull but because there isn't anything to do close by the hotel we were stuck inside watching TV for 3 days while the storm came through. This unfortunately was our least favorite stay out of 10 places we stayed during our trip, but the restaurant down stairs was actually very nice and updated and the food was pretty awesome.
Cassandra
2024 年 10 月入住 1 晚
8/10
Hotel Position, overlooked the Lake - Brilliant. Solo room in need of TLC. Bed comfy, Good working Shower, Overall inside needed some updating. Staff very welcoming & couldn’t do enough for you.