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关于卡利多尼亚酒店的点评

3 out of 5
卡利多尼亚酒店
Achintoe Road, Fort William, Scotland

点评

7.2

还可以

10 分 - 超赞。160 条好评，共有 679 条点评" "
8 分 - 还可以。239 条好评，共有 679 条点评" "
6 分 - 一般。142 条好评，共有 679 条点评" "
4 分 - 很差。86 条好评，共有 679 条点评" "
2 分 - 糟糕。52 条好评，共有 679 条点评" "

7.4/10

清洁度

7.8/10

员工和服务

6.8/10

服务设施

6.4/10

住宿条件和设施

6.8/10

环保

点评

8/10 还可以

kit yu

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Maggie 于 2023年10月16日 的回复
Thank you for taking the time to leave a review. I am so pleased you enjoyed your stay with us. I hope we can welcome you back in the future for another great stay.Best wishes,MaggieGeneral Manager

8/10 还可以

E

2023 年 4 月入住 1 晚

8/10 还可以

Chi Kin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lake side hotel with good view and very convenient for parking. Fabulous breakfast and dinner .
2022 年 6 月入住 1 晚

8/10 还可以

MING CHU，Taiwan

满意：客房舒适度，清洁度
Nice view, clean.everything is good, except there is only wifi through the lobby. It is not easy when you need wifi to check your next schedule.

8/10 还可以

Graham

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Tired, adequate for a travel stop over.
2024 年 5 月入住 1 晚

2/10 糟糕

Kuan，Milpitas

团体旅客
不满意：住宿条件和设施
Elevator was down. The least the hotel could do was help take luggage up but no. Room floor board creaks. Except for the shower, toilet and lights, nothing else works. Less than basic amenities. Just terrible!
2024 年 5 月入住 1 晚

4/10 很差

Stefania

满意：员工和服务
不满意：住宿条件和设施，清洁度
Old furniture and smelly rooms. Our view to the sea was fully blocked because of constructions and none informed us about this prior to our visit.
2024 年 4 月入住 1 晚

4/10 很差

Louise

不满意：住宿条件和设施，员工和服务
2024 年 4 月入住 1 晚

8/10 还可以

Jan

与家人出行
满意：清洁度、员工和服务、服务设施
The elevator was not working and we were booked on the 3rd floor. Very inconvenient with a heavy suitcase. The front desk attendant was very helpful. We had a flat tire and he was great. Both breakfast and dinner were very good.
2024 年 4 月入住 2 晚
ali 于 2024年04月29日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Andrew

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The view from the room was amazing
2024 年 4 月入住 1 晚
ALI 于 2024年04月26日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Chris

与配偶出行
Difficult to judge as property is currently undergoing refurbishment The staff had excellent customer service skills and were friendly and helpful Our first room had a shower problem, but this was quickly rectified by changing our room. The location is spectacular, the view cannot fail to amaze
2024 年 4 月入住 1 晚
ALI 于 2024年04月26日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Lorraine

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Not enough carparking.
2024 年 4 月入住 2 晚
ALI 于 2024年04月26日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Chris

与家人出行
满意：员工和服务，清洁度
Difficult without the lift working.
2024 年 4 月入住 1 晚
ALI 于 2024年04月26日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Dhevanessh

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
ALI 于 2024年04月26日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

2/10 糟糕

Shivam

不满意：住宿条件和设施，清洁度
1. The beds were flimsy. 2. Elevator was not working. 3. No ventilation in the room without opening the window. 4. Carpet was dirty and was not covering the whole room due to which a ton of dirt was accumulated on the room edge.
2024 年 4 月入住 2 晚
ALI 于 2024年04月26日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Rachel

与配偶出行
This hotel was perfectly adequate though the room was very dated. The bed was really comfortable. The linen was clean. The room and the bathroom were very tired. Lots of dirty marks on the ceiling, black on some of the grouting, ill fitting toilet seat, no toilet roll holder and cheap toilet rolls. The breakfast was excellent with plenty of choice. The staff were very friendly and helpful. The exterior of the hotel had scaffold all around it. I presume they are doing repairs or painting the exterior, but certainly some money should be spent on modernising the rooms. Foyer and dining area were lovely. I would definitely stay there again as a stopover. Not sure I would want an extended stay, in the room we had.
2024 年 4 月入住 1 晚
ALI 于 2024年04月26日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

4/10 很差

Dana

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
Pro: the view of the loch and it ends there. If you are going to stay here I recommend a car for sure as it’s far from the city centre. The room was just okay, it has your basic needs, heater, clean bathroom but mentioned in other reviews there is much upgrading needed. Even just as simple as wiping the walls. The bed was comfortable enough and the staff were on site. The elevator is out of service and we were offered no help with our suitcases to the 4th floor. The doors in the rooms have no lock on the inside besides the doorknob and no safe. The buffet breakfasts star highlight was the cereal bar. We decided to stay in for dinner one night and were not advised the restaurant is only open for two hours of dinner service with a course meal menu and a reservation is required. We managed to get a reservation 15 minutes before it closed and half the meal options were sold out. While being a cost effective option I wish I had spent the extra to stay somewhere else.
2024 年 4 月入住 3 晚
Ali 于 2024年04月26日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Stuart

团体旅客
满意：清洁度、员工和服务、服务设施
Bed could of been better,wasn't very comfortable, room could of been more clean.
2024 年 4 月入住 2 晚
Ali 于 2024年04月11日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

6/10 一般

Heidi

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Obviously it’s a budget hotel- so we weren’t expecting much. Front desk staff were very friendly, but unfortunately they was the only upside of our stay. . Rooms are aged and worn looking. They’ve tried to add a coat of paint to spruce up the room, but it’s hard to overlook the stained carpets and dirty walls. Bed was incredibly uncomfortable. Elevator not working. Construction noise and scaffolding on the facade. The website shows beautiful and modern rooms which is quite misleading. Glad it was only a one-night stay. Perhaps they are renovating? Hope so.
2024 年 4 月入住 1 晚
Ali 于 2024年04月11日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

10/10 超赞

Diane

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cleanliness and Ft William easily accessible. Work being done on hotel so scaffolding up, but workers finished at 5pm n view from hotel window not too obstructed.
2024 年 4 月入住 1 晚
Ali 于 2024年04月11日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Mary

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location clean and comfortable with lovely staff
2024 年 3 月入住 2 晚
Alison 于 2024年04月10日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

2/10 糟糕

Pulkita

不满意：清洁度、员工和服务、住宿条件和设施
It’s a very old motel, terrible service and experience
2024 年 4 月入住 1 晚
ALI 于 2024年04月11日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

10/10 超赞

Richard

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A great locatiin, may look at bit rough on the ourside but the rooms are nice. The staff are amazing and very friendly.
2024 年 3 月入住 2 晚
Alison 于 2024年04月10日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

6/10 一般

Nina

与配偶出行
满意：员工和服务
不满意：服务设施
The view from the window was amazing
2024 年 3 月入住 1 晚
Alison 于 2024年04月10日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

4/10 很差

Areeya

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
The place is old and dirty, we only stay for one day. The toilet doesn't work at all. We went and told staff 3 times and they have done nothing to accommodate us. Either change rooom or fix the toilet . When we check out they haven't say a word to us.
2024 年 3 月入住 1 晚
Caledonian Team 于 2024年04月1日 的回复
Good Afternoon,We are sorry to hear that there were some plumbing issues with your room during your stay with us. We try our best to resolve these issue's immediately, however unfortunately, on this occasion, we had no other rooms to swap due to full hotel.Kind Regards

8/10 还可以

Ryan

满意：员工和服务，清洁度
This hotel would have been really nice when it was built. It is dated, and the bed was pretty old, but it was clean, convenient and reasonably priced. The breakfast was a very pleasant surprise: a full buffet with hot and cold options, and my table had a beautiful view of the loch.
2024 年 3 月入住 1 晚
Caledonian Team 于 2024年04月1日 的回复
Thank you for your great response!We are glad you enjoyed your stay with us here at the Caledonian Hotel.Best Wishes

10/10 超赞

Jim

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great service, enjoyed my stay
2024 年 3 月入住 2 晚
Ali 于 2024年03月29日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Ulrica

满意：员工和服务，清洁度
2024 年 3 月入住 4 晚
Ali 于 2024年03月29日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Arungandhi Indrapuram

与家人及幼儿出行
Had a comfortable stay.
2024 年 3 月入住 4 晚
ali 于 2024年03月21日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

4/10 很差

Lee

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Front desk staff was friendly, easy check in process. Our room smelled a little musty but we opened the window and that helped. Rooms were very dated and tired but it was clean. The bed was very hard, however I still slept good.
2024 年 3 月入住 1 晚
ali 于 2024年03月21日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Anna

Loved location.
2024 年 3 月入住 1 晚
ali 于 2024年03月21日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

10/10 超赞

Youri

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Heerlijk rustgevende omgeving
2024 年 3 月入住 1 晚
ali 于 2024年03月21日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

6/10 一般

Julie

与家人出行, 带宠物出行
满意：员工和服务，清洁度
Staff were helpful, room basic but clean which suited as we were there for overnight stay
2024 年 3 月入住 1 晚
ali 于 2024年03月21日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

6/10 一般

michelle

与家人出行
满意：员工和服务
The staff were very helpful.the room was ok but the mattress felt old.the room was clean and for 1 night it was ok
2024 年 3 月入住 1 晚
ali 于 2024年03月21日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

10/10 超赞

Roelof

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The place was nice
2024 年 3 月入住 1 晚
ali 于 2024年03月21日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

6/10 一般

Chris

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Was a good stay, staff was friendly and polite. Out dated and could do with renovation to bring it into the modern age.
2024 年 3 月入住 1 晚
ali 于 2024年03月21日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Kathleen，Melbourne

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Propery was clean and comfortable, but decor a bit dated. Lift did not work.
2024 年 3 月入住 1 晚
ali 于 2024年03月21日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Richard

团体旅客
满意：清洁度、员工和服务、服务设施
Excellent value for money. Nice comfy bed and a good breakfast
2024 年 3 月入住 1 晚
ali 于 2024年03月21日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Michael

与配偶出行
Breakfast could have been hot instead of look warm
2024 年 3 月入住 2 晚
ali 于 2024年03月21日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

4/10 很差

phil

与家人出行, 商务旅客
满意：员工和服务
不满意：住宿条件和设施
No hot water on the second day until 9pm. And about 30 years overdue a makeover
2024 年 2 月入住 2 晚
ali 于 2024年03月21日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

6/10 一般

michael

满意：员工和服务，清洁度
2024 年 2 月入住 1 晚
ali 于 2024年03月21日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

10/10 超赞

Tina

满意：清洁度、员工和服务、住宿条件和设施
The veiw
2024 年 2 月入住 2 晚
ali 于 2024年02月16日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Kathleen

满意：清洁度、员工和服务、住宿条件和设施
Beautiful views, restaurant menu was quite limited food was okay.!good value for the price in the area.
ali 于 2024年02月16日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

4/10 很差

Carl

与家人出行
不满意：客房舒适度，住宿条件和设施
A tired cheap as chips
A tired example in need of some update. Yes. It's cheap as chips so I guess you get what you pay for It is what it is. And I didn't really expect much more. But the lift was broken. Still. Apparently. And we were put on the top floor of a near empty hotel. The bed was badly broken and who on earth does the maintenance? Mr Magoo could do better with a tube of silicone in the bathroom. Only one double socket so you are constantly changing what's in what. Kettle, TV, chargers etc
2024 年 2 月入住 1 晚
ali 于 2024年02月6日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Allan

与配偶出行
满意：员工和服务，清洁度
The hotel probably needs a bit of a refresh and is clearly understaffed.
2024 年 2 月入住 1 晚
ali 于 2024年02月6日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

4/10 很差

Adrienne

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Photos do not show the age of the property.
2023 年 12 月入住 1 晚
Ali 于 2024年02月6日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Andrew

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good value
I needed an overnight stay in Fort William after a late drive up from Glasgow. The Caledonia Hotel was very reasonably priced , check in was efficient and the room spotlessly clean. Breakfast was really good (cereal, then full cooked then pastries) though a decent cup of coffee would’ve been nice. I’d definitely stay here again if I needed an overnight stop.
2024 年 1 月入住 1 晚
Ali 于 2024年02月6日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

8/10 还可以

Glenda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Sad
My stay at this hotel was a bit off this time, the shower in yhe room was not clean, shoer door has some scum from other people showering. Thus has never happened before in this hotel. I like going to this hotel, staff and area are good. Room comfortable, and fresh when you arrive. I am sad to give a bad review.
2024 年 1 月入住 3 晚
ali 于 2024年01月31日 的回复
Thank you for taking the time to leave a review. I do hope we can welcome you back in the future. Best wishes, Alison Tracy front office Manager

2/10 糟糕

David

不满意：清洁度、员工和服务、住宿条件和设施
Personaly : dealing with this Hotel was a miserable experience
2024 年 1 月入住 1 晚
Caledonian Hotel 于 2024年01月23日 的回复
Good Morning DavidI find this review/feedback about our hotel very misleading as you never stayed at the hotel. it is coming up as you never showed for your stay.if you would like to discuss this further please contact us direct

10/10 超赞

Elaine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent Hotel and a great Location
This is our third time at this Hotel Loch view Room very clean Bed comfortable and a great view. All Staff excellent and very helpful Breakfast and Dinner excellent also we book into this Hotel as we are one hour away from the beautiful five Beaches at Arisaig and they are stunning also we are near Corpach and the Caledonian Canal and Glen Nevis also Fort William Shopping Centre we will be back to this Hotel soon
2024 年 1 月入住 2 晚
caledonian hotel 于 2024年01月23日 的回复
thank you for the lovely feedback will certainly pass this on to all staff