化石溪步道酒店 | 熱門化石溪步道住宿限時優惠每晚可低至 HK$685

「Clean, good AC, spacious and excellent water pressure」

「For the amount of money we spent (around $200 for a room for one night), I expected something decent. This place is old and run down. No pool, poor breakfast choices, stains on pillows and walls, the room was musty, TV did not work, paint was chipping, etc.」

「So we had booked over a month in advance, and when we got there apparently the room had been given away for a conference. Reese at the front desk was extremely helpful and went above and beyond. Had it burned for her we would think twice about coming back but wouldn’t hesitate.」

「Beds were adequate.The room had several areas that were damaged and needed attention. I took pictures. Breakfast was fine with a good variety. Hot tub was not hot and only 1-2 jets working at full force. For what we paid, it should seem that the room wouldn’t have damages and should have been fixed prior to having it available. Also do we pay for not using the room safe if we didn’t use it? It’s like the available mini bar in hotels, but you pay only if you use it. It could have been nicer...

「😀」

「Excellent」

「Quiet location. Well maintained. Parking was easy and plenty. Convenient with restaurant next door.」

「The mattress need replaced they sink in in the middle. Plus I booked a king bed and I got 2 queen beds.」

「Staff were great and very accommodating.」

「Clean room, my kids loved the pool and hot tub. Staff was very friendly」

「Breakfast is the typical continental breakfast. Staff is friendly and helpful. We had an issue with wet carpet in our room that had occurred from a leak earlier in the day. I brought this attention to the front desk who confirmed they could also smell wet/musty carpet. It took a little while for accommodations to be made, but we were moved from a room with 2 queen beds and a pullout to a room with 1 king bed and a pullout. For 3 adults it was not ideal, but my granddaughter slept on the couch....

「Water slide in the pool was so fun for the kids! Breakfast was good!」

「Great hotel for the value」

「Rooms and property were well maintained. Good breakfast options. Did not know before arriving that the hot tub would be out of order. Would be good to have a notice under amenities about the hot tub was not available.」

「Friendly and efficient staff at check in. Very happy with the room. Would stay again.」

「Unfortunately, I was disappointed with my stay. Late at night, we had an issue with the toilet, and instead of having someone come to fix it or moving us to another room, we were simply given towels and a mop and told to handle it ourselves. That was not the level of service I expected, especially at that hour. While the staff was polite, the way the situation was handled made for a very frustrating experience.」

「The front desk staff members are both professional and friendly (helpful too). The workout room is well stocked so that you could get a good workout in. (We did not use the pool.) Breakfast is probably a 4 out of 5 but we certainly enjoyed it. The location is a big plus for us. We have stayed here twice and will stay again in the future.」