新加坡福禄寿商场附近酒店

“地點非常方便”

“None”

“When we arrived the hotel at 5pm, our room was still not available and we were asked to wait for 20 minutes. The room had a terrible and disgusting smell. When we asked to have our room changed, they replied saying that they did not have a single room available. Later on, the duty manager called saying that they have an available room on the higher floor, however we went and inspected the room and still found the same disgusting smell. The duty manager told me there was no more room available……

“客室は綺麗だけど狭い。トイレの音は聞こえる。”

“The hotel location is great. It is near the Little India and Rochor MRT station, which is very convenient to many popular spots in Singapore. The room is quiet, neat and tidy. Yet, there is no door security chain which made us feel not safety enough.”

“Good”

“有位男性員工態度不友善”

“Overcrowded and busy hotel. Lift always many people are using, especially when u are back at 10:30. Lobby is always packed as they combined the hotel bar and lobby reception seating are together. It’s already too small of a space for lobby reception already, don’t understand why they combined the bar to be at ground floor. It’s just too busy Don’t understand why the Luggage storage is at lobby, it also made the whole lobby so crowed. They just lay all luggage’s along the side of the back……

“很舒適”

“職員非常友善，樂於助人。如果睡房可以隔音就更舒適。”

“Good, comfortable ”

“The reception is very nice and also the information desk at the entrance. ”

“太棒了，住了兩個晚上，感覺不虛此行。百年建築，維護不易，設備難免陳舊(包括房間裡老式的CRT電視)；但是服務人員貼心的照顧和態度，才是這家老字號酒店最重要的資產。”

“Staff is very helpful”