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"Great spot"

"One of the best hotels we’ve stayed in "

"We stayed here 2 nights and absolutely loved it! There are 2 public onsens that alternate between gender each day, tons of in-room and onsen amenities, onsen etiquette lessons, huge rooms, nightly entertainment with complimentary sparkling wine, amazing service by the friendly staff, free ice cream whenever you want, footbath, coffee, tea, a large beautiful garden, the views are unreal at every spot, and the list goes on. We weren’t a huge fan of the kaiseki dinner but there’s a chirashi bowl and dessert buffet you can help yourself to. Breakfast had a huge variety but the French toast was unbeatable. Highly recommend to anyone visiting Hakone!!"

"Scenery space and quiet. Dinner and breakfast buffet was excellent with unlimited free alcohol. Space was very clean and design was good also. I would like to revisit this place. "

"The onset was amazing here! Beautiful view of Mt Fuji and truly a nice clean resort. Highly recommend. "

"Will visit again."

"Great view of mt. Fuji. Friendly staff members. Has transportation to train station "

"great stay good combination of ryokan and onsen downside...breakfast is minimal"

"Such a pleasant hotel experience! The staff was beyond helpful and very friendly. There are both Japanese and western dining options at the hotel, as well as a delicious breakfast buffet. I would recommend at least booking breakfasts when you arrive as there are not many easily walkable restaurants, and the area is very hilly. The hotel does however offer free rides to multiple locations around Hakone. The hotel has a no clothes Onsen, and they provide free coverings for tattoos. This was by far my favorite room of the whole vacation. Our room (410) had an indoor terrace with a wall to wall massive window that can be opened to let in fresh air. We even had a view of Mt. Fuji and the sky rail that goes over Mt. Hakone. My only critiques of the hotel are that there is no gym, no coin laundry, and while the room was always nice and cool, the hallways and lobby aren’t air conditioned and can get pretty warm during the hot season. "