Great place to spend a week, good links to town centre and local walks along promenade. Buffet and breakfast was excellent.
Could improve communication on facilities, as staff could not supply English language text on the TV (remained in German due to IT problem).
James
2025 年 3 月入住 7 晚
6/10 一般
Abhinaya
2025 年 3 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Abhinaya
2025 年 3 月入住 2 晚
10/10 超赞
Günther
2025 年 2 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Very good Services and friendly Personal;
Günther
2025 年 2 月入住 7 晚
10/10 超赞
Morten
2025 年 2 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Morten
2025 年 2 月入住 7 晚
10/10 超赞
Ben
与家人出行
2025 年 1 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Another brilliant addition to the Pestana brand, which has many great Hotels in Maderia. I booked another stay as soon as I returned home,
Ben
2025 年 1 月入住 5 晚
10/10 超赞
Pasi
2025 年 1 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A pleasent stay
Stayed here over the new year for about a week. Overall a nice experience. The hotel is very clean and the staff is very helpful and friendly. The location of the hotel is good and the ocean view from the balcony is beautiful. I really enjoyed the breakfast as well, it has a lot of options to choose from and there was sparkling wine available every morning. I only had two minor issues with the room. The pillows were a bit hard for me personally. And the bed is not a real double bed, but two small beds next to each other. And although the staff did provide us with a large mattress on top, it still isn’t quite the same thing as a real double bed. But these are minor things and the overall experience in the hotel was very nice. I can recommend this hotel.
Pasi
2024 年 12 月入住 8 晚
10/10 超赞
Nuno
2025 年 1 月 11 日
Nuno
2024 年 12 月入住 2 晚
10/10 超赞
Thomas
与家人出行, 与配偶出行
2025 年 1 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sehr schönes Hotel in guter Lage!
Thomas
2024 年 11 月入住 7 晚
8/10 还可以
Geir Anders
2024 年 12 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fint bassengområde, sentralt
Geir Anders
2024 年 12 月入住 5 晚
10/10 超赞
Iwona
团体旅客
2024 年 12 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Very nice hotel. Rooms are showing a little bit of wear and tear but very clean. Breakfast buffet fit for a king!
Great outdoor pool, but not heated so it was rather cold in November. Indoor pool, jacuzzi and sauna were also great. I just wished they would not close at 8pm. After hiking the lavadas, and dinner we really had to hustle to be able to use these facilities for at least a little bit.
Definitely would stay again.
Iwona
2024 年 11 月入住 6 晚
10/10 超赞
Elaine
2024 年 10 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
3rd time in this property….high standard of cleanliness and attention. Good choices for breakfast.
Elaine
2024 年 10 月入住 14 晚
10/10 超赞
Hakan
2024 年 10 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hakan
2024 年 10 月入住 2 晚
4/10 很差
phillip
2024 年 10 月 25 日
满意:服务设施,员工和服务
不满意:住宿条件和设施
Unfortunately I cannot give a good review in general as the room we stayed had many flaws as I’m listing below.
Air conditioning was very poor, not enough to cool the room for the night.
We could not open the terrace window as it was right on the Promenade making it uncomfortable to have a sit down outside.
The room was very small and more appropriate to a 2 star hotel.
The facilities in general were very good, pool, jacuzzi, restaurant….etc
The staff were fantastic however I cannot hide the fact that the room was the down side of our holidays, DO NOT CHOOSE THE PROMENADE ROOMS!!!! After 15 miles of hiking we deserve a good rest to tackle the next day, unfortunately that did not happen due to the room being very poor for a 4 star hotel
Breakfast was fine and very well served!
phillip
2024 年 10 月入住 5 晚
10/10 超赞
Jeanette
2024 年 10 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff in the breakfast/dinning were absolutly fantastic. So nice, friendly and polite and did their best for me. Tip them generously when you stay there!!!
Jeanette
2024 年 10 月入住 2 晚
10/10 超赞
DAVID WESLEY
2024 年 10 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent view of ocean.
DAVID WESLEY
2024 年 10 月入住 7 晚
8/10 还可以
Paulo
2024 年 9 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Paulo
2024 年 9 月入住 2 晚
8/10 还可以
Laura
团体旅客
2024 年 9 月 16 日
满意:清洁度、员工和服务、服务设施
The common areas of the hotel were lovely .
Lush grounds and fantastic amenities .
The rooms need a refresh as they are dated .
Pricey property when compared to another hotel our friends stayed at up the street .
Breakfast assortment was plentiful with something for everyone .
Laura
2024 年 9 月入住 4 晚
6/10 一般
Preethi
2024 年 9 月 8 日
不满意:客房舒适度,清洁度
Not great
This is far from a 4 star hotel. Breakfast is average. Housekeeping pretty average when an iron was requested they never brought it and one day didn’t leave towels after taking the dirty ones. The main issue is our room had a strong smell of sewage. There is another review of this hotel from May discussing the horrible smells on the same floor and this clearly was not addressed. The bed is like a hostel cot. The pool while heated is still too cold. The jacuzzi is not hot at all I wouldn’t even consider it lukewarm. The sauna and Turkish bath have strange hours (closed from around noon til 430). The room is run down. I would not recommend staying here.
Preethi
2024 年 9 月入住 4 晚
6/10 一般
Jagoda
2024 年 9 月 4 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
It needs refurbishing, very dated
Jagoda
2024 年 8 月入住 5 晚
8/10 还可以
Cristine
与配偶出行
2024 年 9 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed the food the breakfast and the service was outstanding ,the daily hostess who could speak 4 languages was brilliant .We had a cleaning woman on the 6th floor who was also outstanding .My one disappointment was do wish I had a gym (some sort of cardiovascular machine i could have exercised on ) Both the broken gym equip and pico de Airo ,a dream we thought we would have experienced but due to road damage from fires we did not get to experience it. All things considered a Beautiful place to visit 👍