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"Love it but just small and very busy"

"Staff was courteous and helpful and the hotel was beautiful and clean!!"

"The hotel is stunning, easy to get to the parks(bus and train but very short). The staff was amazing and so helpful! They have free lockers to store luggage which is so nice on check out day! As a whole I would highly recommend this hotel!! "

"The hotel is in a convenient area not to far from the subway, its large, clean and the staff were all very friendly. The room was also spacious with a good variety of amenities."

"Clean rooms great breakfast and good transportation for hotel guests every hour with mini bus to downtown Kawasaki shopping mall’s district very nice."

"Clean, quiet & neat. Had everything I needed."

"⭐️⭐️⭐️⭐️⭐️ Shinagawa Prince Hotel – A City Within the City The Shinagawa Prince Hotel is an impressive, full-scale destination in itself. The property is massive, featuring three distinct towers so yes, there may be a brief “Which tower am I in?” moment at check-in. Once I found my way to the Annex Tower, everything else was smooth sailing. I stayed in a queen room with a separate bath on the 30th floor, which offered a fantastic panoramic view of Tokyo. The room was clean, quiet, and comfortable, exactly what you want after full days of exploring the city. The staff truly stood out: friendly, professional, and always willing to help. The entire property felt well-maintained and calm despite its size. What really sets this hotel apart is the sheer amount of on-site entertainment, bowling, shopping, dining, and more, making it feel like a mini city. Location-wise, it doesn’t get much better. The Shinagawa Station is literally across the street, making it incredibly easy to hop on a train and explore Tokyo daily. And when the trains stopped running, a quick Uber ride back was under $10 USD, convenient and budget-friendly. While I didn’t try the hotel breakfast, based on the overall experience, I imagine it would be just as solid. All in all, I highly recommend the Shinagawa Prince Hotel and would absolutely stay here again on future visits to Tokyo. Convenience, comfort, and connectivity this place delivers."

"The staff and the service from the time you check in is exemplary. Kudos to all the staff especially the bellmen and housekeeping. Top notch professionalism and attention to detail. "

"My experience at this property was great! It’s connected to the mall and close by to many food options or the train station to get around. I would recommend that this property change some food variety options for at least the breakfast. We went twice in a row during breakfast but expected for some of the food options to change. It was exactly the same. Good food but would like to see more options. Thank you to the friendly staff and property for a great stay overall! "