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"The location of this hotel is excellent. Walking distance to many places and restaurants. Because of a renovation the restaurant only offered buffet style meals, which we don't like, but everything else was very good. "

"I liked the more old-fashioned style and wooden furniture of this place, but various things were a bit worn and the bathroom floor looked rather dirty. Unfortunately, the drains have cockroaches; two showed up from the bathtub drain during my stay. (Plug the drain when not in use if you visit.) In other words, the place needs some work, but not too bad considering the very low price and great location. The front office staff were also very polite and helpful."

"Nice place to stay near the mountains"

"Clean room, nice staff"

"Clean room staff accommodating with requests"

"We love staying at the Sylvia! Fantastic location and a safe and quiet part of town for travelling with kids. Rooms are large enough to stretch out as a family of 5. Staff are very polite and friendly and the restaurant does a great breakfast. "

"I have stayed at this hotel several times over the years. It has undergone a few rebrandings, as it is now. I have always appreciated that it is a budget hotel with a kitchen to save some $ making breakfast in the room. However... When I received my confirmation for this stay there was a disclaimer that the hotel is under renovation but no work is done after 5pm. At 9:10pm workers were using a hammer drill to drill into the plaster wall between my room and the next. Of the four rooms on my floor, two were under renovation and there were at least three workers working at 9:10pm. I called down to the desk and she said there were no renovations going on. Eventually the front desk person came up and was surprised to see and hear the construction. After contacting management she assured me it would stop within 10 minutes. While the hammer drilling did stop, work continued well into the night. Pounding. Doors opening and slamming. Rustling plastic. There was no heat in the room either. They have installed mini-spilts but no warm air ever comes out. Had the temperature up high and waited more than an hour. Ended up sleeping in my long underwear, a long sleeve T and a toque. The next morning when I tried to cook breakfast, the stove was not working. I called down to the front desk and she informed me that in the "terms of service" there is a $30 fee to turn the stove on. One of the worst stays I've had. And I'm a budget traveler with pretty basic needs. I won't ever be back."

"The room was very spacious and the staff were very kind. The location is perfect, a short walk from everything you need."

"Our first 3 nights were good booked through Expedia but then booked 4th night through hotel and our credit card was compromised and had to cancel card! "