My entire stay in here was fabulous and enjoyable! Friendly and helpful staff with a smile on their faces whenever i needed help from them. Free breakfast provided from 8-10am. Hot shower available. Clean room and bed with a light, locker and plug. Easy access to art streets and other touring sites. Easy to have a meal in the area. They were so passionate, talkative and kind to help me in different aspects like where to eat cheap food, where to go sightseeing etc. The manager even invited me to hike Penang Hill with him, which i would not have expected it in my trip in Penang and was super amazing. Would HIGHLY recommend and stay again!!