2/10 糟糕
Dr. Phyllis，Salisbury
与家人出行, 团体旅客
2025 年 9 月 30 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
There was no spa. Only one pool. Half of a shower door. Shower had hair in it. Had to change rooms. No cable television. No telephone in room. No microwave to warm food. No refrigerator in room. High lip on door entry, creating an accident waiting to happen. In my over 25 years of traveling, I have never stayed at a hotel that stated many attractive amenities and did not meet what they advertised. If you ordered something from the bar or kitchen, you had to pay for it right then and there. No charging to room. No elevator to top floors. I just highlighted the really terrible/horrible things that I pinpointed. Expedia and other travel companies should scratch this one off their list. Buyer Beware!!! Expedia, I will be looking for a full refund, as we had to change to another hotel. The pictures advertised looked great (were they photo shopped)! Shame, shame, shame on all of the travel sites who list this hotel as having all of these great things, however when you start peeling back the layers, it smells and looks like a rotten apple that has been sprayed over to look good. Shame on the owners of the Crown Hotel. We were looking towards a comfortable stay, the spa, the pool, etc. What we got was a bags of hard rocks, and they weren’t colorful ones either. We did a exit, stage right to try and salvage what we could!!!!!
Dr. Phyllis
2025 年 9 月入住 6 晚