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“Not Recommended Our stay at this hotel was unacceptable on multiple levels. The front desk staff were openly rude, dismissive, and unhelpful, and communication was almost impossible because they did not speak English. In an English speaking country, this is a basic requirement — and the hotel’s failure here created constant frustration and made even simple requests difficult. Housekeeping also could not communicate in English, which meant our requests were ignored. Our room was never cleaned,……

“The staff was exceptionally all the girls at the front desk and the staff at the restaurant”

“This was my third stay at GCH. I see some improvements have been done with the bar and lounge area which is really nice. I always enjoy my stay but I think the Chef is different. My stew fish just wasn't what I remembered it to be. Not bad but I liked it when it was more a traditional type guyanese stew.”

“It was more than I expected and the room even had a loft in the room which I've never seen in Guyana. Everything was excellent. Customer service was above and beyond. I waa pleasant surprised by thw thank you gifts. Thank you all for the warm welcome. I'm looking forward for my next visit 😊”

“Clean a d great food”

“Rooms were clean and the staff very friendly and helpful. My kids enjoyed the pool.”

“The staff were super friendly and helpful. The hotel could use an upgrade.”

“Overall a positive experience for the price. Breakfast has limited choices but still good. Staff made us something different since we didn't eat sausage stew. Rooms were clean. The pool needs a little more attention. The food at the restaurant was really good.”

“Friendliest, very professional and polite.”

“We weren’t put on a higher floor as indicated at booking. When questioned we were told there was a leak/problem on 5th floor. Hoping for another corner room on a higher floor [than 1] we were shown alternative rooms that were smaller. Additionally the pillows were stained with red juice or wine. Considering the newness of the hotel more was expected. The front desk manager, Ebony was firm and proactive with training she’ll be a great. However the hotel could do better should be better……

“The property was clean”

“​Our recent stay was nothing short of perfect. From the seamless check-in to the spotless, beautiful accommodations, everything was perfect.”

“It was very clean central location close to the town”

“The staff was very helpful and friendly. The food at the Bistro was good”

“Very clean rooms”

“Very Good Experience”

“Terry is a great Host. Apartment is very modern and clean. Tery has gone over and beyond on quality. I would stay there again.”

“The location is near to town and eateries. The hotel is basic in terms of its features. Staff tried to be helpful but tended to refer to the Manager for most things.”