「3 Horse shoes was great, for some reason our bedroom got mixed up, was supposed to have a family room but got a double. Staff sorted the issue, i dont know but apparenty is was an Expedia mix up. Issue was sorted by the morning even though we arrived late, cool pub with a kids soft play and decent playground. Foods nice, staff great.....」
「The staff were very helpful and relaxed in their approach.
Breakfast was tasty and there was plenty of tea and a local coffee.
The bedroom was clean but obviously being upgraded.」
「We arrived quite late, around 9:30pm, but check-in was quick and easy. Every member of staff we encountered was incredibly polite and welcoming, and the hotel itself was absolutely spotless.
The spa was still open for another half an hour when we arrived, so we made the most of that, which was lovely!
My only real disappointment was the spa access restrictions, which weren’t made particularly clear when booking through Expedia. Hotel guests can only use the spa facilities between 7am–10am and...
「5 star downstairs and outside. Grounds are superb.
Room was ok...
Bed was big, as was TV, but there were things that let it down. Cheap furniture, a wobbly toilet, an unsuitably small shelf in shower, cheap tea and coffee. Also only one bath towel between two, and one hand towel - no bath mat.
For an expensive room (even for a Sunday) it was quite basic in lots of ways, and disappoining when compared to the plush bar and seating areas downstairs.
Evening meal and breakfast were excellent....