Apartments in Gillespie County

"Great Staff!! "

"Well kept room "

"First the Staff was wonderful! They were very kind and arranged for an early check-in, however, the room had a horrible moldy pet type smell. Since I checked in early, I did not want to wait again for a different room. The coffee pot had coffee spilled under it and I had to wipe the surface down. The hot tub had so much debris in it, I was covered when I removed my suit with sand and leaf debris. The hotel would have given me a discount but could not due to being booked with Expedia. May have to think about using them again due to this."

"The property at Onera was great! It was very private and clean. We were especially excited about the actual cabin itself. It was so well built and was very clean and comfortable. It had everything we needed. The kids loved it and can’t wait to go back. I would recommend Onera to anyone. Thanks for making our stay so enjoyable.❤️"

"Clean room, close to everything. We loved it."

"There were not towels in the room, asked for some and never arrive. There were cucarachas in the room ."

"nah"

"Ideal location and a quick drive to downtown sites, reataurants, and places for worship."

"My stay at the Albert Hotel had several positive aspects, particularly the property itself and the welcoming front desk team. The hotel is attractive and has a lot of potential, and the reception staff were consistently friendly and helpful throughout my stay. Unfortunately, the first evening set a disappointing tone due to my interaction with Travis, who was hosting in the restaurant. His demeanor toward me and my wife came across as dismissive and unnecessarily rude. Rather than feeling welcomed, it felt as though our presence was an inconvenience. In hospitality, the host sets the tone for the entire dining experience, and this interaction created a very poor first impression. Restaurant service throughout the stay continued to be inconsistent. Service was often slow, and on more than one occasion the cleanliness of cups and cutlery appeared to be overlooked. These are basic service standards that should not be missed. There were also some lapses in attention to detail with the room. On the second night, housekeeping did not leave the breakfast order card that is typically provided for in-room dining, which made it impossible to place a breakfast order for the following morning. Additionally, the phone in the room did not work, making it difficult to contact the front desk or request assistance. Small details like these can significantly affect the guest experience and should be addressed. That said, several members of the staff were kind and clearly trying their best."