大堂休息区
查看供应情况

关于史密斯酒店的点评

2 out of 5
史密斯酒店
963 Sauchiehall Street, Glasgow, Scotland

点评

6.2
10 分 - 超赞。81 条好评，共有 493 条点评" "
8 分 - 还可以。124 条好评，共有 493 条点评" "
6 分 - 一般。115 条好评，共有 493 条点评" "
4 分 - 很差。85 条好评，共有 493 条点评" "
2 分 - 糟糕。88 条好评，共有 493 条点评" "

6.4/10

清洁度

6.8/10

员工和服务

6.0/10

服务设施

5.6/10

住宿条件和设施

6.4/10

环保

点评

6/10 一般

Ming Wai

与家人出行
古舊老英式酒店
地點近大學，有多間食肆餐廳、超市和一出門口有巴士，尚算方便。房間內被鋪和暖爐有塵，熱水爐水壓不足，出水唔慢很少，冷熱水溫很難調教，古舊老英式酒店。要自己帶個人清潔用品和拖鞋。性價比不高，同區有更好選擇。
2023 年 9 月入住 1 晚

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
will not stay again
room has bad smell, not clean, almost has no facility at all, hotel building is extremely old & in bad condition, can't be named as hotel.
2018 年 6 月入住 10 晚

6/10 一般

yang，中国

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
房间的味道不太好
房间充满臭鱼的味道

4/10 很差

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度
Average hotel experience
The location is closed to the University of Glasgow but a bit far away from the city center. The hotel is a very old building but all facilities are working. My family and I really don't like the beddings and pillows. The breakfasts were nice though.

4/10 很差

Wong，hong kong

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
唔會再入住
酒店位置極佳，但客房有異味，好舊，整潔度不夠，下次唔會再考慮

4/10 很差

CHING CHI

不满意：清洁度、住宿条件和设施、客房舒适度

6/10 一般

Kent

不满意：清洁度、住宿条件和设施、客房舒适度

10/10 超赞

Eric John

2023 年 9 月入住 1 晚

6/10 一般

Susan

团体旅客
不满意：住宿条件和设施
2023 年 9 月入住 1 晚

8/10 还可以

John

商务旅客
满意：清洁度、员工和服务、客房舒适度
2023 年 9 月入住 4 晚

6/10 一般

MD Touhidul

Good place near the uni
2023 年 9 月入住 3 晚

2/10 糟糕

Lesa

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I spoke to a member of staff about the issue and was informed that it would qualify for a refund I am awaiting same. Just learned from expedia that the property will not refund me for suspected bed bugs in room. They were in all three beds and crawling on the walls.Unfortunately we did not discover them until after 5am (the following morning of our 1 night stay). I showed this immediately to the staff who was at reception- they saw them on the wall and they said “we do no usually get bed bugs in this room”. They did suggested that if I contacted the people I booked with I should be able to get a refund. I would really like some advice on this matter- the hotel is saying that they would only honor the original cancellation policy and apparently my room was non - refundable. Should this apply if there is an issue with your room/ stay?
2023 年 8 月入住 1 晚

4/10 很差

siriporn

不满意：住宿条件和设施，清洁度
2023 年 8 月入住 1 晚

8/10 还可以

Stacie

2023 年 8 月入住 1 晚

6/10 一般

Graham

不满意：住宿条件和设施，服务设施
Single room in basement. No toilet. Small. Looked Dirty. Definitely not worth £90 for Saturday 1 night.
2023 年 8 月入住 1 晚

4/10 很差

Sanila

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not safe
Bed bugs everywhere in all the rooms
2023 年 8 月入住 2 晚

6/10 一般

Alan

2023 年 8 月入住 2 晚

8/10 还可以

John

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 4 晚

6/10 一般

Francisco Tiler Ltd

商务旅客
不满意：住宿条件和设施，服务设施
Room was very small, couldn't acess the toilet because the bed was on the way, no water
2023 年 8 月入住 2 晚

8/10 还可以

Troy

满意：员工和服务，清洁度
No TV
The TV did not work in the room I was staying.
2023 年 7 月入住 1 晚

10/10 超赞

Nikki

满意：清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 1 晚

2/10 糟糕

Jacovos

2023 年 3 月入住 1 晚

10/10 超赞

Rod

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ive been staying there every time im in Glasgow for about 20 years and have found no reason to not stay there , always comfortable with a lovely breakfast in the morning. Thanks
2023 年 3 月入住 1 晚
Reception 于 2023年03月22日 的回复
Thank you for your kind feedback.We hope to see you again in the future.

4/10 很差

Angus

满意：员工和服务，清洁度
不满意：客房舒适度
A cold stay😓
I expected basic board due to what I paid,so that was fine. The problem I had was the room was cold,the radiator wasn't on and l could not get it to work.Also the window could do with replacing and maybe cushion the sides of the bed or make it stable
2023 年 1 月入住 3 晚

8/10 还可以

r

满意：清洁度、员工和服务、住宿条件和设施
Great Location
Great location, minutes away from Kelvingrove park. Buses virtually outside the hotel, great for getting into the centre. Friendly staff and a good value breakfast.
2022 年 12 月入住 4 晚

10/10 超赞

Kristian

2022 年 12 月入住 1 晚

2/10 糟糕

Austin

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 1 晚

2/10 糟糕

d

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 4 晚

2/10 糟糕

Dmitri

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
2022 年 9 月入住 5 晚

2/10 糟糕

Raymond

2022 年 8 月入住 1 晚

10/10 超赞

Kenneth

2022 年 8 月入住 1 晚

4/10 很差

Kevin

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
First the positives: great area, an overall helpful staff and a surprisingly good breakfast. Now the negatives. The place was old, unmaintained and in bad condition. The biggest issue was that it was on the third floor (no elevator, of course) and stiflingly hot during our stay there (no air conditioner, of course). There was also a weird, inexplicable knocking sound from the roof (sometimes aggressively, sometimes less so) every evening at the same time. Because the room had only one window, which was on the slanted roof, we couldn’t see what it was. Not a good place at all. Though you are paying less than other places in the area, I would avoid it altogether. Weird hotel. Bad value for your money.
2022 年 8 月入住 6 晚

4/10 很差

Timothy

团体旅客
满意：员工和服务
不满意：住宿条件和设施，服务设施
Beds were awful. They were visibly saggy. They looked like they should belong in a room rented by the hour. There was a bad smell in the hallways. Location was nearby bars and restaurants.
2022 年 8 月入住 1 晚

2/10 糟糕

James

2022 年 7 月入住 1 晚

2/10 糟糕

Ian

不满意：员工和服务，清洁度
Absolutely vile. Single room is extremely small - just enough width for a bed making getting in and out of it difficult. Bedding had not been changed and staff very disinterested when this was mentioned - though did offer to change room - however by that point i had ended up changing bedding myself. Dining room was empty and in darkness at breakfast time - Staff looked surprised when i went down for breakfast so i took that as a bad omen and decided not to risk it
2022 年 7 月入住 1 晚

10/10 超赞

John

2022 年 7 月入住 1 晚

8/10 还可以

Fearn

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
decent
lively little place to stay - was the cheapest place we could find.
2022 年 7 月入住 1 晚

10/10 超赞

Usama

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Decent breakfast, friendly staff, comfortable room
Decent breakfast, comfortable & clean single room. Shared bathroom, not ensuite. Friendly staff. Good vending machine for drinks & snacks.
2022 年 7 月入住 1 晚

6/10 一般

Jag

不满意：清洁度、住宿条件和设施、客房舒适度
Not so good ..
This place is very out dated, the shower was leaking, beds are very uncomfortable, you can hear everything from the next room even people talking to each other , the boiler is so noisy we couldn’t sleep
2022 年 7 月入住 1 晚

8/10 还可以

Valerie

与家人出行
满意：客房舒适度，员工和服务
Helpful friendly staff, good situation. Comfy beds. Would go back.
2022 年 6 月入住 2 晚
Smiths Hotel Management 于 2022年06月26日 的回复
Thanks Valerie. We are happy to hear you enjoyed your stay with us. We would love to welcome you back again in the near future. Kind regards

10/10 超赞

gary

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Smithes hotel Glasgow
My families stay was very pleasant. Ive stayed at smithes before and always been pleasant. Staff cant be anymore helpful. Breakfasts there if you want. Everything you need is round about or not far away. Perfect location
2022 年 6 月入住 1 晚

4/10 很差

donald macleod

满意：员工和服务
不满意：住宿条件和设施，服务设施
2022 年 5 月入住 1 晚

10/10 超赞

Lewis

2022 年 5 月入住 1 晚

6/10 一般

James

不满意：清洁度
2022 年 4 月入住 7 晚

6/10 一般

真实旅客

与家人出行
满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Deep clean required
The day to day cleaning was ok. Really needs a deep clean. The visible dust inside radiators, down the sides of beds etc is rather off putting. Needs some thorough elbow grease.
2022 年 4 月入住 2 晚

6/10 一般

Audrey

与家人出行
满意：清洁度
It was a very small room, very basic. The shower room was new but a cheap style shower in place that you had to hold by hand as it wouldnt stay in position Sheets not particularly good quality and the bed was lumpy. For a place to lay your head for the night, it was adequate
2022 年 3 月入住 2 晚

2/10 糟糕

Gary

2022 年 3 月入住 3 晚

4/10 很差

Daniel Thomas

不满意：员工和服务、服务设施、住宿条件和设施
The only good thing about this hotel… the location for he purpose of my visit.
2022 年 3 月入住 3 晚

8/10 还可以

David

2022 年 2 月入住 1 晚

10/10 超赞

wasif

商务旅客
Polite behaviour of staff
Amazing
2022 年 2 月入住 1 晚