Pigeon Forge Great Smoky Mountain Wheel Hotels

"Is located in a great area easy to hit the walking trail to the island or old Mill area"

"Pool was green. "

"There was mold and mildew and a leak in the ceiling. The front desk clerk did not care, shr said well we are remodeling that section is next. No reimbursement, no apologies. The mold is EXTREME. I have photos and videos. I want a full refund. "

"Hotel was nice with great amenities. Front desk staff was somewhat friendly, housekeeling seemed a little less friendly. All housekeeping doors stayed opened so i saw all the carts being stored next to our room, piles of dirty laundry in some rooms im guessing where they wash and fold them.... i dont think ive ever seen what was behind the "employees only" door at any hotel and ive stayed in alot. Kind of grossed me out that they were all kept open but maybe there was something going on and they couldnt shut them? Breakfast was a huge let down. The lady that was in charge of keeping the food up didnt seem to want to be there. I try to keep an open mind but when youre on a family vacation little things add up and can impact the mood of everyone. Will definitely book here again, just hoping next time will be a better experience. "

"Great location and near everything we wanted to be near. "

"Nice, clean hotel. Enjoyed the hot tub and the indoor pool. Popcorn in the evening was a nice surprise and the included breakfast was fully enjoyed. Would definitely recommend. Kaitlyn was very pleasant and helpful. "

"The lobby was amazing, but the halls smelled molded a bit. Though the rooms are a bit outdated, (could use a retouch on fashion, style, and a few minor holes in the bathroom along side the door near the floor) the beds were very comfortable, the room was clean, and smelled really nice!!!! The staff was sooooooo amazing! Made us feel like family! My children loved the arcade and the pool the most! Stayed 4.5 hours in the pool alone! 😂😂😂 It doesn’t hurt that it’s on the lot of a fine all you can eat restaurant!!! Overall, we will DEFINITELY be back, and we’re telling friends as well!!!! "

"Everything was great!"

"Amazing property! It is super clean and has an amazing indoor and outdoor pool area"