「I arrived at the hotel in the evening with my wife and our 2-year-old child to check in, only to be told by the receptionist that my reservation had been canceled. She claimed that the hotel had called me, but I never received any call or message from them. This situation left us stranded at night with a young child and forced us to urgently search for another place to stay. What made the experience even worse was the complete lack of apology or assistance from the staff. When I asked the...
「I arrived at the hotel in the evening with my wife and our 2-year-old child to check in, only to be told by the receptionist that my reservation had been canceled. She claimed that the hotel had called me, but I never received any call or message from them. This situation left us stranded at night with a young child and forced us to urgently search for another place to stay. What made the experience even worse was the complete lack of apology or assistance from the staff. When I asked the...
Md Mahfuzul