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"What stood out at this Hotel is, the employees! The BELLMAN are amazing. Louis, Charles, Eddie. THANK YOU! Yes they’re working for tips, however they truly go above and beyond to help you. Whether it’s 12 suitcases or finding your Uber/Lyft ride and walk you to the other block. Front desk was very helpful, they even had an early check-in for our arrival. The hotel itself definitely can have a revamp in the rooms. However, our room was still very nice. To be there at Christmas time is so magical, get the room that overlooks the cathedral you’ll never regret it. Last, but not least the delicious coffee and bakery was my favorite part each morning. The staff was still friendly and so helpful on Christmas morning. Bless them for their hard work in that day! If you’re a mom you know.! Also how could I forget the location? The location is perfect. We truly can’t wait to come back. Bring lots of bucks because the food is not cheap. The only down fall."

"Quiet, and restful sleep after busy days in the city. Our room was clean and the bathroom updated nicely."

"Clean room, great bellman service and excellent location to our holiday activities "

"Place was great really will be going back great place "

"Housekeeping staff were excellent. "

"The staff was great! Restaurant and rooftop bar were wonderful"

"Spotless room. Wonderful staff at check in. "

"Clean room, great service! "

"Enjoyed our stay, very convenient to all the main things like Central Park, Rockefeller center, time square…etc. All walkable. Staff were very nice and helpful. Had a few issues with the room itself (lock on door was not working properly, leak that came from room above) but nothing they couldn’t fix right away and or accommodate! Rooms are small but it’s to be expected in New York coming from a person who’s from Texas, still had enough room to do what was needed. A lot of restaurants and entertainment close by. Everyone and everything was satisfactory and advertised correctly. Highly recommend."