6/10 一般
Stacey,Hong Kong
2014年02月8日
满意:客房舒适度,员工和服务
just so-so
when checking-in, the staff said couldn't find my booking but he arranged the rooms for me. when i checked out, the staff said they still couldn't find my booking so they couldn't return the deposit to me. i don't know why they couldn't check my booking but i did have the booking number. weird. also, there was a chewed bubble gum on the shower which appeared in the middle of my stay. but i hanged the "do not disturb" sign on my door