加尔湖附近酒店

“When we arrived on Friday July 3rd, we found that the door to our room was broken, would not lock. Asked front desk to have it fixed or change rooms. We were told that they had no maintenance available until Monday, and that they were fully booked. Told her we would have to cancel our reservations and find another hotel. She said that because we booked through Expedia, we would have to go back through them for a refund. Asked her to contact them, to make sure that I would get a full refund,……

“Stayed 1 night as a roadtrip stop. Place was clean, staff very nice and helpful. Breakfast was great, cold and hot options, with staff being very attentive.”

“Nice and new”

“My fourth stay at the Kalamazoo House didn't disappoint. As always, Amy is a delight and the breakfasts are a great start to a day. The room was in excellent condition and everything worked as expected. Can't wait to have an excuse to come back.”

“We have stayed here twice and the staff, cleanliness, hotel ambiance and amenities are excellent. Check in staff was very friendly and efficient. Breakfast is inexpensive and the staff is working hard to keep food refreshed and they were very pleasant. The hotel and eating areas are nicely decorated and comfortable too. We are happy to have found this hotel for when we visit family in Kalamazoo.”

“Took 20+ mins to check in; breakfast only from 6-9 am even on Saturday and Sunday”

“If you want a quiet sleep, request h a room not facing the freeway, but still a very nice place to stay.”

“Great spot for solo travelling”

“We were in a accessible room but it is really not accessible room for someone with mobility issues. Bed was to high. Also shouldn't have to climb over tub. It should be walk in shower with a bench. Then going to get out of shower slipped and down I went. Had to have paramedics come to help get me out of shower floor.”

“The property was beautifully landscaped and meticulously maintained. It is a first class property.”

“We enjoyed our stay.”

“Hotel was clean enough. But not CLEAN. The dust was noticeable on fixtures in the hallway, elevator was dirty. Pool tiles were missing and had a film on them. Bathroom sink was clean but shower had mold. Bed was super comfy. Pillows were great. Breakfast was good. I would stay again if passing through, but wouldn't go out of my way to stay there.”

“The hallways spelled…. Animal pee”

“Had trouble keeping WI-FI on both in room and in breakfast area but just a minor hassle”

“AC didn't work.”