「Absolutely gorgeous establishment. Beautiful lobby, rooms, and restaurants. Awesome pool area with a nice little happy hour, and they are just steps from the beach.
A couple gripes, though. It cost a small fortune to stay here, so banging me for another $70 per night "resort fee" felt icky. Our hotel maid seemed to have difficulty stocking our room appropriately. I had to ask for things multiple times... i.e. coffee cup lids. There were several inoperable facilities such as a broken sink here...
「It is not on Eagle Beach but rather a very small isolated cut out area shared with jet skis. Rocks on either side prevents walking to either Palm or Eagle beaches. Water had significant seaweed so not enjoyable. Some staff didn’t speak」
「I booked the pool view room, and they gave me a room that wasn't the pool view without telling me. Then I went to the front desk to change room, it took them about half hour to change room for me. But the air conditioner in the new room was so noisy that I couldn’t open it. The hygiene of the room was very poor, and there were some yellow stains on the towels and quilt」