Hakone Suishoen

Property class: 3.5

Choose dates to view prices

Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Hakone Suishoen provides free Japanese breakfast, an indoor mineral hot spring (onsen) and a terrace. For some rest and relaxation, visit the sauna, and indulge in aromatherapy, a body treatment or a facial. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a bar.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is HK$6,650
HK$7,330 total
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Stylish Suite Twin

A hotel room with two beds, a large headboard, a wall-mounted mirror, a flat-screen TV, and a painting.

Stylish Suite Twin

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Comfort Suite Maisonette Twin

A modern hotel room with a large bed, wooden headboard, and a glass door leading to a balcony.

Comfort Suite Maisonette Twin

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Comfort Twin

A modern hotel room with a sofa, a wooden table, a nightstand with a lamp, and a sliding glass door leading to a balcony.

Comfort Twin

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Precious Suite Twin

A hotel room with two beds, a sofa, a coffee table, and a large sliding glass door leading to a balcony.

Precious Suite Twin

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Precious Suite King Double

A hotel room with a large bed, wooden headboard, bedside tables with lamps, and a window with blinds.

Precious Suite King Double

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite Maisonette Twin

A modern living room with a sofa, ottoman, and a wooden coffee table.

Luxury Suite Maisonette Twin

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Luxury Suite Maisonette King Double

A modern hotel room with a large bed, a desk, and a glass-enclosed balcony.

Luxury Suite Maisonette King Double

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed

View all photos for Luxury Suite Twin

A modern hotel room with a wooden floor, a bed, a sofa, a dining table, and a kitchen area.

Luxury Suite Twin

  • Sleeps 4
  • 2 Large Single Beds
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About the area

Kowakudani, a neighbourhood in Hakone, is home to Hakone Suishoen. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Hakone Pirate Ship and Hakone Toy Museum are also worth visiting. Visit our Hakone travel guide
Map
519-9 Kowakudani, Hakonemachi, Hakone, Kanagawa, 250-0406

What's nearby

  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • An indoor swimming pool with a tiled floor, a wooden barrel labeled 'Yunessun Coffee', and a brick wall with greenery.
    Hakone Kowakien Yunessun
    3 min walk - 0.3 km
  • A building with banners and a staircase leading to the entrance.
    Okada Museum of Art
    3 min walk - 0.3 km
  • A public square with a reflective water feature, modern sculptures, and a museum entrance.
    Hakone Open Air Museum
    12 min walk - 1.0 km
  • A stone wall with a sign, a stone pillar, and a pathway.
    Hakone Gora Park
    3 min drive - 1.7 km

Getting around

  • Kowakidani Station
    12 min walk
  • Hakone Gora Station
    18 min walk
  • Tokyo (HND-Haneda)
    101 min drive

Restaurants

  • 箱根餃子センター
    12 min walk
  • CAFE Ryusenkei
    9 min walk
  • The Hakone Open-Air Museum Café
    17 min walk
  • ダイニングはこね
    8 min walk
  • 鮨・天麩羅 風月
    17 min walk

About this property

Hakone Suishoen

  • Hotel near Hakone Kowakien Yunessun
  • Close to Hakone Open Air Museum and Hakone Gora Park, Hakone Suishoen provides free Japanese breakfast, an indoor mineral hot spring (onsen) and a terrace. For some rest and relaxation, visit the sauna, and indulge in aromatherapy, a body treatment or a facial. In addition to a garden and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Free train station drop-off, hot springs on-site and smoke-free property
    • Massage treatment rooms, free newspapers and a porter/bellboy
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Hakone Suishoen offer thoughtful touches, such as Hot tubs and air conditioning, in addition to amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with deep-soaking baths and free toiletries
    • Fridges, free infant beds and electric kettles

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  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
9.6 out of 10, Exceptional, 1,978 reviews
The price is HK$4,819
HK$5,846 total
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Frequently asked questions

Is Hakone Suishoen pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hakone Suishoen?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Hakone Suishoen on 26 Oct 2026 start from HK$6,650, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hakone Suishoen?

Self-parking is free at this property.

What time is check-in at Hakone Suishoen?

Check-in start time: 3 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Suishoen?

Checkout is at 11 AM.

Where is Hakone Suishoen located?

Located in Kowakudani, this spa hotel is within a 10-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Hakone Gora Park are also within 1 mile (2 km). Kowakidani Station is 12 minutes by foot and Hakone Gora Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hakone Suishoen Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 103 out of 118 reviews
Rating 8 - Good. 8 out of 118 reviews
Rating 6 - Okay. 4 out of 118 reviews
Rating 4 - Poor. 2 out of 118 reviews
Rating 2 - Terrible. 1 out of 118 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is amazing. The staff are very helpful and genuine. The setting is beautiful. The room was very restful and the in room onsen was a treat.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Food was delicious. Service was amazing. The staff is very helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience. The meals were tremendous and the stay so relaxing for the family. Would highly recommend
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an oasis in Hakkone? Will go back. My family of 4 (wife and 13/11 years) . Traditional elegance and deep relaxation. We had a traditional meal experience and private onsen in two story luxury accommodation. Very high standard in how run and facilities and communication with guests. Highly recommend if you want top notch experience that you will never forget. We did also book our own uber from Odwara station. There and back - since we had substantial more luggage with 4 medium suitcase. One per traveller
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, environment, services, food everything is excellent
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service, amazing food and beautiful grounds!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was wonderful,large with great bed and all the comforts dining was terrific warm atmosphere in the bar with a great bartender
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing onsen and the staff were amazing. Meals were delicious and room was spacious, clean, and very comfortable. Highly recommend for either a weekend getaway or extended trip!
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is good and staff friendly. In-room onsen is well maintained and clean
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ryokan nestled in the forest with impeccable service and one of the best kaiseki dinners we’ve experienced
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

This onsen stay was a perfect harmony of nature, tradition, and hospitality. If you’re looking for a place to reset your soul, indulge in exceptional cuisine, and be cared for with sincere warmth, this is the place. We left feeling refreshed, grateful, and already dreaming of our return.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and food were excellent. The staff went out of their way to accommodate us.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible Ryokan experience. Probably one of the best lodging/dining experiences we’ve had as a family. Highly recommended.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So amazing

This was without a doubt the most Lux accommodations I’ve ever stayed in and that is saying something. We loved the provided yukatas. The meals were amazing. The place is spectacular. Start to finish. I highly recommend it.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a treat to get to stay at this amazing property. We particularly enjoyed the private onsen experience and the kaiseki dinner and both the Japanese & Western breakfasts. The service was impeccable, from the restaurant staff to the front desk to the drivers who shuttled us to and from the closest train station. The property is quite close to Gora where the Open Air Museum is located and the Gora station funicular.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever

Amazing ryokan. The best service I've had in my life. They offered a driver for our stay, and made sure we had everything we needed. The kaiseki dinner and breakfast were out of this world. Room was large, clean, and quiet. Loved the private onsen and patio. Definitely worth it!!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

most wonderful and authentic inn in japan...

it was the most memorable stay. best food served individually with someone catering to us all the time. very authentic beautifully prepared food. teppan yaki was also superb. we got lucky for some one cancelled... the only problem was 20 stairs to the bed room and the private hot spring. we are voth 70s and was overwhelming first....i think i forgot my clothe in the shower room...is there any way i can get it? it even snowed and though it was freezing cold, someones from hawaii enjoyed it as a bonus. hope to visit again and stay longer next time...TANK YOU, ALL...
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are so very polite and helpful. They always put on a smile=) The lobby area is small but the view is really awesome! The room is with 2 stories, everything is neat and tidy, except a part of the wall was quite stained, we assumed it was from the coffee machine which was placed next to it. The signature part was the private onset bath (on the 2nd story), it was truly awesome, the tank was clean and it is very cosy! We enjoyed the facilities in the room, we wish to have spent on more night, except the toilet is separated from the shower place, which is downstairs. We were arranged to have breakfast on the 2nd floor in a compartment at the restaurant. It was really chill and full of tranquillity. We enjoyed the breakfast service so much! Highly recommend if you want to stay away from the common-large-brand-hotel, it's a star and quiet profile hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, but it was a bit of a walk from the bus station if you’re going into Hakone. Be sure to call the hotel to have a shuttle pick you up from the nearest shuttle stop, which is down the hill from the property. Stuff that was super nice although they didn’t know too much about the tourist bus lines-recommend getting a hug Kone 1 to 3 day pass if you’re staying longer. Property is beautiful, great Japanese breakfast and dinners. They really take care of you – amenities are great in the room, especially with the private onsen. Prices were higher than most because we went during early cherry blossom season. it is like a seven minute walk slightly uphill towards the major bus stop for the tourist attractions. Overall, we had a great experience to stay there – either did not see many children and noise level was kept to a minimum. Definitely would love to stay here again for a romantic getaway.
Stayed 2 nights in Mar 2025
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall beautiful property and amazing food but have to take few stars off due to service discrepancy for a 5 start hotel. -1 star for lacking international phone number that we could communicate pick-up time change when bus schedule delayed. -1 star because we ask for ice deliver to our room at lobby and ice never came. -1 start for my hair oil disappear after room cleaning.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to enjoy onsen and Japanese food.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service/food and the grounds are stunning.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality stay with clean spacious room, great food and nice private and public onsen baths
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cosy, excellent food
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the stay here! Super friendly staff and love the beautiful heritage of the hotel.
Stayed 1 night in Mar 2023