Very much appreciated the help and support from Mr. LEDUY THANH and other staffs
Rebecca
2020 年 1 月入住 2 晚
8/10 还可以
YuHua
2018 年 11 月 29 日
Delicious breakfast
YuHua
2018 年 11 月入住 2 晚
6/10 一般
Shih Chiang
2018 年 11 月 10 日
不满意:清洁度
臭
廁所有尿騷味
Shih Chiang
2018 年 11 月入住 1 晚
2/10 糟糕
真实旅客
2018 年 7 月 23 日
不满意:客房舒适度,住宿条件和设施
住在靠馬路的房間,隔音很差,外頭喇叭聲音樂聲都聽得到
真实旅客
2018 年 7 月入住 1 晚
8/10 还可以
HSIEH
2018 年 3 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
整潔乾淨
房間乾淨,設備齊全,服務人員溝通良好
HSIEH
2018 年 3 月入住 1 晚
8/10 还可以
真实旅客
2017 年 12 月 26 日
满意:客房舒适度,清洁度
不满意:住宿条件和设施
the massage/spa services on the 1st floor is horrible. That masseur lady didnt have professional training, my back was still hurt after 3 days.
真实旅客
2017 年 12 月入住 3 晚
10/10 超赞
Hsinju
2017 年 12 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
經濟實惠
很棒的頂樓餐廳
Hsinju
2017 年 12 月入住 1 晚
8/10 还可以
KAI CHEN
2017 年 10 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
不錯的飯店
服務人員非常友善,對應飯店價格算是不錯
KAI CHEN
2017 年 10 月入住 1 晚
10/10 超赞
Chris and Tracey
2025 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great location. very friendly staff.
Chris and Tracey
2025 年 7 月入住 1 晚
10/10 超赞
Chris and Tracey
2025 年 7 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Chris and Tracey
2025 年 7 月入住 1 晚
10/10 超赞
Chris and Tracey
与配偶出行
2025 年 7 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place! Staff are so friendly and helpful. Great location and beautiful rooms. I highly recommend this place.
Chris and Tracey
2025 年 6 月入住 3 晚
10/10 超赞
Sarah
2025 年 4 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Would stay again
Sarah
2025 年 4 月入住 3 晚
8/10 还可以
Pascal,Moorpark
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Small authentic hanoi hotel. Has aged and need aome refreshing. Nice hotel near old town. Good 3 star hotel great views from rooftop restaurants where breakfast is.
Very happy with the free room upgrade and how convenient the location of this hotel was to everything. Staff were friendly and the manager, Sandy was very helpful throughout my stay. Will come back next time and definitely recommend!
Priscilla
10/10 超赞
jeffrey,Nashua
团体旅客
2024 年 8 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location of the hotel is great. A lot of food, shopping and sightseeing options close by. My room was very clean and quiet. The best part of the stay was the staff. They went out of their way multiple times to help me plan my trip to Sapa. I really can’t say enough about them. I would highly recommend staying here.
jeffrey
2024 年 8 月入住 3 晚
10/10 超赞
Hoang
团体旅客
2024 年 6 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Sandy and staff were attentive and helpful with our requests. We felt safe and welcome during our stay here. I would go back to this hotel.
Hoang
10/10 超赞
Wee Lian
与家人及幼儿出行
2024 年 6 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is probably my 5th time at Authentic Hotel and it's always a pleasure to stay here. The facilities do have to have another facelift though. Room 804's Cotto basin is cracked and would be good to have it replaced.
Other than that, Authentic is situated at the most convenient location at the Old Quarters, it is my default hotel of choice every time I visit Hanoi with my family.
Wee Lian
2024 年 6 月入住 7 晚
10/10 超赞
Dennis J
2024 年 3 月 24 日
Dennis J
2024 年 3 月入住 1 晚
2/10 糟糕
ADNAN
2023 年 9 月 24 日
They did not honor my room reservation. They instead put me up in adjacent hotel that had lower rates on Expedia. They rejected a refund request for the difference in Rate that I initiated with Expedia. Just not fair.