We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, we are looking forward to welcoming you back to our Hotel in the near future. # Tip: SOHO bar at hotel third floor and Outdoor BBQ is your alternative choice for your leisure time.
10/10 超赞
Po jen
商务旅客
2023年06月2日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Po jen
2023 年 5 月入住 2 晚
Yolanda 于 2023年06月6日 的回复
We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, we are looking forward to welcoming you back to our Hotel in the near future. # Tip: SOHO bar at hotel third floor and Outdoor BBQ is your alternative choice for your leisure time.
房间算是寛敞。餐廳質素一般。員工使勁推銷優惠計劃。the room was tidy and roomy. Food in the Chinese restaurant was fair and the staff kept approaching us selling some kind of membership program which was rather annoying.
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei
8/10 还可以
hongbing
2018年10月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
hongbing
2018 年 10 月入住 1 晚
Hilton Hefei 于 2018年10月10日 的回复
Dear Guest,
Greetings from Hilton Hefei, your own getaway from the city-in the city!
Thank you very much for taking your time to publish your review. It is only through feedback like this that we are able to continually monitor and improve both our products and quality of services.
For your convenience, we now have an Airport Shuttle bus-stop station operating at our hotel, the bus tickets are sold at RMB 25 each.
In the meantime, we look forward to welcoming you back to our hotel in the near future.
Your sincerely,
Hilton Hefei
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city!
Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with our service during your stay.
I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services.
For your convenience, we now have an Airport Shuttle bus-stop station operating at our hotel, the bus tickets are sold at RMB 25 each.
In the meantime, we look forward to welcoming you back to our hotel in the near future.
Your sincerely, Hilton Hefei
Room service needs to improve its food quality and delivery service. Missing of food items ordered and the presentation is poor. Staff service is good though.
James
2023 年 5 月入住 1 晚
Yolanda 于 2023年06月6日 的回复
We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. We already reported your mentioned problems to relevant department for improvement. If you have any problems during your stay, you are welcome to call "customer service number 0" at any time. We will solve relevant problems for you 7days / 24 hours. Sincerely welcome your visit again and look forward to getting your full marks next time! # Tip: SOHO bar at hotel third floor and Outdoor BBQ is your alternative choice for your leisure time.
10/10 超赞
Michael
2022年08月10日
Michael
2022 年 8 月入住 1 晚
10/10 超赞
Michael
2022年07月23日
Michael
2022 年 7 月入住 1 晚
10/10 超赞
真实旅客
商务旅客
2022年06月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay and resting
Room service was nice
Breakfast was also great
真实旅客
2022 年 6 月入住 1 晚
Huizi 于 2022年06月14日 的回复
We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, we are looking forward to welcoming you back to our Hotel in the near future.
10/10 超赞
真实旅客
商务旅客
2021年02月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice
good
pool was nice
真实旅客
2021 年 2 月入住 1 晚
Peggy 于 2021年02月22日 的回复
We appreciate your comment, as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, my team and I look forward to welcoming you back to our Hotel in the near future.
10/10 超赞
Michael
商务旅客
2020年12月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
great stay
breakfast was good
VIP lounge was ok
Pool was nice
their hamburgers for room service are good
friendly staff
chinese restaurant in lobby was good
nice view
Michael
2020 年 12 月入住 1 晚
Kate 于 2020年12月21日 的回复
Dear guest, we appreciate your comments in Hilton Hefei, we will keep providing the high quality service, it's our pleasure to give you a good experiences. In the meantime, we are looking forward to welcoming you back to our Hotel in the near future.
10/10 超赞
Hongzhuan
商务旅客
2019年12月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean, friendly, and convenient
Hongzhuan
2019 年 11 月入住 1 晚
Irene 于 2020年01月21日 的回复
We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, my team and I look forward to welcoming you back to our Hotel in the near future.
10/10 超赞
真实旅客
与配偶出行, 团体旅客
2019年10月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I found the hotel is well maintained and in great condition.
真实旅客
2019 年 10 月入住 4 晚
Clara 于 2019年10月21日 的回复
Dear guest,
Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near furture.
——Hilton Hefei
10/10 超赞
minjae
2019年09月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
좋은 호텔
깨끗하고 사진보다 실물이 훨씬 좋습니다.
수영장이나 다른 부대시설은 이용은 못하였지만
다음에 허페이로 또 간다면
또 힐튼호텔을 이용할 것입니다 ^^
minjae
2019 年 9 月入住 2 晚
Clara 于 2019年10月21日 的回复
Dear guest,
Greetings from Hilton Hefei. Thank you very much for taking your time to publish your review. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near furture.
——Hilton Hefei
10/10 超赞
Winne,SF
与家人出行
2019年09月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very good. Clean and beautiful.
I definitely will book it next time.
Winne
2019 年 8 月入住 1 晚
Clara 于 2019年09月16日 的回复
Dear Guest,
Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review.We are very pleased to see you are satisfied with our service during your stay.In the meantime, we look forward to welcoming you back to our hotel in the near future.
Your sincerely,
10/10 超赞
真实旅客
商务旅客
2019年09月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 8 月入住 4 晚
Clara 于 2019年10月21日 的回复
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei
10/10 超赞
Mason
2019年06月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay in.hefei
Food and pool were great. Room service burger was best in hefei. Desserts at dinner were nice too... wifi was a little weak at times in the room but the staff and room were nice
Mason
2019 年 6 月入住 1 晚
Clara 于 2019年07月22日 的回复
Dear guest,
Good afternoon,thank you for your choice and nice comments.Your appreciation is our great motivation.We are glad to provide you with passionate service.We are looking forward to your next coming!
10/10 超赞
真实旅客
2019年06月19日
真实旅客
2019 年 6 月入住 2 晚
Hilton Hefei 于 2019年06月24日 的回复
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with us during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei
10/10 超赞
Chanhyung
2019年03月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
추천합니다
시설, 서비스 모두 만족하였습니다.
Chanhyung
2019 年 3 月入住 1 晚
Hilton Hefei 于 2019年03月18日 的回复
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city!
Thank you very much for taking your time to publish your review.
We are very pleased to see you are satisfied with our facilities and service during your stay.
I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services.
In the meantime, we look forward to welcoming you back to our hotel in the near future.
10/10 超赞
真实旅客
2019年02月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Solid Overall Hotel
The hotel is very clean and the staff very friendly. Not much by means of food within walking distance; however, if you're willing to take the local train a few stops, there are numerous options to choose from. The local train is right outside the Hilton property.
真实旅客
2019 年 2 月入住 1 晚
Hilton Hefei 于 2019年02月27日 的回复
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with our service and location during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei
8/10 还可以
Cheong
2019年02月22日
满意:客房舒适度,员工和服务
Ben jie
Overall I still happy to stay here again.
Cheong
2019 年 2 月入住 13 晚
Hilton Hefei 于 2019年02月25日 的回复
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you spent a good time with us during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei
8/10 还可以
Hun
2018年10月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
굳
마음에 쏙듭니다 그런데 가격이 좀 올랐네요
Hun
2018 年 10 月入住 1 晚
Hilton Hefei 于 2018年10月26日 的回复
Dear Guest,
Greetings from Hilton Hefei, your own getaway from the city-in the city!
Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with our hotel during your stay.
I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services.
For your convenience, we now have an Airport Shuttle bus-stop station operating at our hotel, the bus tickets are sold at RMB 25 each.
In the meantime, we look forward to welcoming you back to our hotel in the near future.
Your sincerely,
Hilton Hefei