会议设施

关于合肥元一希尔顿酒店的点评

5 out of 5
合肥元一希尔顿酒店
胜利路 198 号, 合肥市, 安徽省

点评

8.8

超赞

10 分 - 超赞。59 条好评,共有 104 条点评" "
8 分 - 还可以。36 条好评,共有 104 条点评" "
6 分 - 一般。4 条好评,共有 104 条点评" "
4 分 - 很差。1 条好评,共有 104 条点评" "
2 分 - 糟糕。4 条好评,共有 104 条点评" "

9.0/10

清洁度

8.6/10

员工和服务

9.4/10

服务设施

9.0/10

住宿条件和设施

8.8/10

环保

点评

8/10 还可以

Hou-Min

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel
2023 年 11 月入住 1 晚

10/10 超赞

TSUNG HSIEN

2023 年 10 月入住 1 晚

10/10 超赞

Po jen

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 2 晚
Yolanda 于 2023年06月6日 的回复
We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, we are looking forward to welcoming you back to our Hotel in the near future. # Tip: SOHO bar at hotel third floor and Outdoor BBQ is your alternative choice for your leisure time.

10/10 超赞

Po jen

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 2 晚
Yolanda 于 2023年06月6日 的回复
We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, we are looking forward to welcoming you back to our Hotel in the near future. # Tip: SOHO bar at hotel third floor and Outdoor BBQ is your alternative choice for your leisure time.

8/10 还可以

TINGYUN

2020 年 1 月入住 1 晚
Kate 于 2020年10月19日 的回复
尊敬的宾客您好,感谢您选择入住合肥元一希尔顿酒店并且对于酒店住宿服务给予了良好的评价。我们很高兴您喜欢我们温馨舒适、友好诚挚的服务,我们所有希尔顿的员工都对提供卓越的服务充满了热忱。希望您能继续支持,我们会继续努力为您带来更优质的服务体验,您的支持是我们进步的动力,希望不久之后能与您再次相遇,祝您旅途顺利,生活愉快!

10/10 超赞

CHANGCHENG

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 1 晚
Irene 于 2020年02月28日 的回复
尊敬的宾客您好,感谢您在百忙之中给予我们的点评,您的满分点评是对我们最大的鼓励,合肥元一希尔顿酒店将依然一如既往的用心做好服务,竭诚为您创造宾至如归的入住感受。合小希祝您生活愉快,阖家幸福!

10/10 超赞

JKo,CA. USA

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
希爾頓本身就是很好的旅館合肥元一希爾頓我住了非常多次今年就至少入住超過20次。前台的服務人員態度很好動作很快我們要求都能夠達到。房間清潔人員非常的熱心幫我們打掃整理房間讓我們感覺很貼心.樓下鳳還巢中餐廳的中餐也非常美味。餐廳內服務的時佩芸服務員講話輕聲細語非常有耐心我們很喜歡他幾乎天天在那裡吃飯.住宿期間因為碰到我的生日他們還特別贈送一個精美的蛋糕。讓我在旅行途中倍感溫馨。非常感激他們。下次我還會再次選擇他們。
2019 年 10 月入住 1 晚
Clara 于 2019年11月4日 的回复
尊敬的宾客您好, 感谢您选择合肥元一希尔顿酒店并在百忙之中与我们分享您的入住体验,感谢您一直以来对酒店的支持与肯定,我们倍感荣幸,我们希望带给每位客人宾至如归的入住体验,这是我们不懈追求的目标与动力,诚挚期待与您再次相约,祝您生活愉快! ——Hilton Hefei

8/10 还可以

JESSICA

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 1 晚

10/10 超赞

文宏

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 1 晚

8/10 还可以

Frank

满意:清洁度、住宿条件和设施、客房舒适度
房间算是寛敞。餐廳質素一般。員工使勁推銷優惠計劃。the room was tidy and roomy. Food in the Chinese restaurant was fair and the staff kept approaching us selling some kind of membership program which was rather annoying.
2019 年 1 月入住 2 晚
Hilton Hefei 于 2019年01月21日 的回复
尊敬的宾客,感谢您光临酒店。我们始终致力于为每位宾客提供与众不同的卓越体验。感谢您对客房的认可,我们同时已将您提到的情况反馈给了相关部门,期待您下一次入住时为您提供更加符合预期的体验。诚挚期待您的再次光临,酒店承诺您一如既往的关注!

10/10 超赞

Chenghan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚
Hilton Hefei 于 2018年11月7日 的回复
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei

8/10 还可以

hongbing

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚
Hilton Hefei 于 2018年10月10日 的回复
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. It is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. For your convenience, we now have an Airport Shuttle bus-stop station operating at our hotel, the bus tickets are sold at RMB 25 each. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 1 晚
Hilton Hefei 于 2018年09月28日 的回复
合肥元一希尔顿酒店感谢您的喜爱。您对酒店各方面情况的认可给予了我们极大动力,我们将竭诚为您提供宾至如归的入住体验。期待我们能成为您在合肥的首选酒店!欢迎再次光临,祝您生活愉快!——Cindy

8/10 还可以

Chi,香港

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
不錯的酒店
地鐵站旁,職員友善親切,房間舒適。基本上是很滿意的。唯獨房內空調不夠,無論怎樣調,溫度都只能在25、26度,喝杯熱茶也出汗。
2018 年 7 月入住 2 晚
Hilton Hefei 于 2018年08月4日 的回复
尊敬的宾客您好,感谢您选择合肥元一希尔顿酒店。很抱歉此次没能为您提供百分百满意的服务,关于您提到的空调温度,您在入住期间遇到任何情况都欢迎拨打客房服务热线,我们将以热情的服务第一时间为您解决问题。同时我们将进一步完善与提升,期待在您下一次光临时我们能为您提供超越预期的入住体验。欢迎再次光临,祝您生活愉快!

10/10 超赞

YungMing

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
飯店環境舒適
2018 年 6 月入住 2 晚
Hilton Hefei 于 2018年07月5日 的回复
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with our service during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. For your convenience, we now have an Airport Shuttle bus-stop station operating at our hotel, the bus tickets are sold at RMB 25 each. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei

8/10 还可以

J,CA.USA

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
交通方便靠近地鐵站去包公祠包河公園逍遙津等遊樂場都很方便坐地鐵就可以到
我因為有事返回合肥。也順便到附近玩玩我們坐地鐵到包公園玩也去看看逍遙津很方便所以玩得很盡興下次還會考慮
2018 年 3 月入住 1 晚

6/10 一般

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
中規中矩的一家酒店
早餐還算不錯,有冰淇淋。 房間比較沒有驚艷的感覺,中規中矩,設施一般,周邊沒有想像中熱鬧。
2018 年 1 月入住 2 晚
Hilton Hefei 于 2018年03月10日 的回复
尊敬的宾客您好,感谢您选择合肥元一希尔顿酒店,也感谢您对早餐的认可。 我们将不断提升各方面标准,必将以更加优质与热情的服务来接待宾客,您的百分百满意是我们前进的目标,真诚希望我们能成为您在合肥的首选酒店,期待您的再次光临!祝您生活愉快!

8/10 还可以

真实旅客

满意:住宿条件和设施
春节期间入住,酒店多个餐厅都关门了,两间大床房一间少个沙发,另一件床单上有头发,打扫得不干净,进门出门都要自己拉门推门,最后一天拖着拉杆箱,我走在前面,门童走在后面,也不帮忙推下门,就跟我说慢走,服务意识差评

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
Good

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

6/10 一般

真实旅客

8/10 还可以

JKo,CA , USA

满意:清洁度、住宿条件和设施、客房舒适度
前枱服務需要再訓練
我們入住的時候因為是在網路上訂房。所以到櫃檯以後我們需要付押金$500人民幣。當我們在飯店里吃晚餐兩個人一共要付三百多元人民幣我們即用簽單方式。等結帳的時候才從押金中扣款。第二天等我們吃完早餐準備簽單時。櫃檯即告知我們超過了500元。要求我們一定要馬上補足200元人民幣。但我們補足200元的時候。服務人員卻說不用給單子它記在電腦裡。當時我們的感覺非常的不好。為什麼你們不信任我們會付差額$79在check out的時候。我們卻要相信你們。我多付的$200押金而你們不給單子。我們有被侮辱的感覺。在我強烈的要求下櫃台人員才開單給我們。我們住這個旅館很多次了。這一次卻是非常的不愉快。

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

JIANN YUAN,台灣

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很好的住宿經驗

8/10 还可以

SIT,hong kong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
worth for stay
luxury hotel with such a reasonable time, great

10/10 超赞

Po Chung,台灣

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
性價比高
入住後才知道有提供接送,所以沒有享受到接機的服務,設施稍稍有點舊,但是服務各方面都挺好的,值得推薦。

8/10 还可以

LONG,china

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not a good choice
周边交通较差 吵闹

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
交通位置不便; 房間光線不明亮
周圍因施工而造成不便, 進入飯店的道路太狹窄; 房間的光線不足, 晚上無法在飯店辦公, 眼睛很不舒適. 服務的態度很好, 房間也是很清潔.

6/10 一般

上海旅客,上海

满意:客房舒适度,清洁度
不满意:员工和服务
酒店硬件可以,软件需要提高。

2/10 糟糕

inoue,Japan

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
耐度够者請入住!
空調沒有! 中、西餐,都超鹹,無法入囗! 水平似二、三級賓館。 結帳時看到中國本地客人咆哮。

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

Hyung-kyu

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

8/10 还可以

James

与配偶出行
满意:住宿条件和设施,清洁度
Room service needs to improve its food quality and delivery service. Missing of food items ordered and the presentation is poor. Staff service is good though.
2023 年 5 月入住 1 晚
Yolanda 于 2023年06月6日 的回复
We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. We already reported your mentioned problems to relevant department for improvement. If you have any problems during your stay, you are welcome to call "customer service number 0" at any time. We will solve relevant problems for you 7days / 24 hours. Sincerely welcome your visit again and look forward to getting your full marks next time! # Tip: SOHO bar at hotel third floor and Outdoor BBQ is your alternative choice for your leisure time.

10/10 超赞

Michael

2022 年 8 月入住 1 晚

10/10 超赞

Michael

2022 年 7 月入住 1 晚

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay and resting
Room service was nice Breakfast was also great
2022 年 6 月入住 1 晚
Huizi 于 2022年06月14日 的回复
We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, we are looking forward to welcoming you back to our Hotel in the near future.

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice
good pool was nice
2021 年 2 月入住 1 晚
Peggy 于 2021年02月22日 的回复
We appreciate your comment, as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, my team and I look forward to welcoming you back to our Hotel in the near future.

10/10 超赞

Michael

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
great stay
breakfast was good VIP lounge was ok Pool was nice their hamburgers for room service are good friendly staff chinese restaurant in lobby was good nice view
2020 年 12 月入住 1 晚
Kate 于 2020年12月21日 的回复
Dear guest, we appreciate your comments in Hilton Hefei, we will keep providing the high quality service, it's our pleasure to give you a good experiences. In the meantime, we are looking forward to welcoming you back to our Hotel in the near future.

10/10 超赞

Hongzhuan

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean, friendly, and convenient
2019 年 11 月入住 1 晚
Irene 于 2020年01月21日 的回复
We appreciate your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. Our team is committed to your complete satisfaction and empowered to deliver personalized service attending to your needs. In the meantime, my team and I look forward to welcoming you back to our Hotel in the near future.

10/10 超赞

真实旅客

与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I found the hotel is well maintained and in great condition.
2019 年 10 月入住 4 晚
Clara 于 2019年10月21日 的回复
Dear guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near furture. ——Hilton Hefei

10/10 超赞

minjae

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
좋은 호텔
깨끗하고 사진보다 실물이 훨씬 좋습니다. 수영장이나 다른 부대시설은 이용은 못하였지만 다음에 허페이로 또 간다면 또 힐튼호텔을 이용할 것입니다 ^^
2019 年 9 月入住 2 晚
Clara 于 2019年10月21日 的回复
Dear guest, Greetings from Hilton Hefei. Thank you very much for taking your time to publish your review. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near furture. ——Hilton Hefei

10/10 超赞

Winne,SF

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very good. Clean and beautiful. I definitely will book it next time.
2019 年 8 月入住 1 晚
Clara 于 2019年09月16日 的回复
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review.We are very pleased to see you are satisfied with our service during your stay.In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely,

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 4 晚
Clara 于 2019年10月21日 的回复
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei

10/10 超赞

Mason

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay in.hefei
Food and pool were great. Room service burger was best in hefei. Desserts at dinner were nice too... wifi was a little weak at times in the room but the staff and room were nice
2019 年 6 月入住 1 晚
Clara 于 2019年07月22日 的回复
Dear guest, Good afternoon,thank you for your choice and nice comments.Your appreciation is our great motivation.We are glad to provide you with passionate service.We are looking forward to your next coming!

10/10 超赞

真实旅客

2019 年 6 月入住 2 晚
Hilton Hefei 于 2019年06月24日 的回复
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with us during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei

10/10 超赞

Chanhyung

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
추천합니다
시설, 서비스 모두 만족하였습니다.
2019 年 3 月入住 1 晚
Hilton Hefei 于 2019年03月18日 的回复
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with our facilities and service during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Solid Overall Hotel
The hotel is very clean and the staff very friendly. Not much by means of food within walking distance; however, if you're willing to take the local train a few stops, there are numerous options to choose from. The local train is right outside the Hilton property.
2019 年 2 月入住 1 晚
Hilton Hefei 于 2019年02月27日 的回复
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with our service and location during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei

8/10 还可以

Cheong

满意:客房舒适度,员工和服务
Ben jie
Overall I still happy to stay here again.
2019 年 2 月入住 13 晚
Hilton Hefei 于 2019年02月25日 的回复
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you spent a good time with us during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei

8/10 还可以

Hun

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
마음에 쏙듭니다 그런데 가격이 좀 올랐네요
2018 年 10 月入住 1 晚
Hilton Hefei 于 2018年10月26日 的回复
Dear Guest, Greetings from Hilton Hefei, your own getaway from the city-in the city! Thank you very much for taking your time to publish your review. We are very pleased to see you are satisfied with our hotel during your stay. I would like to thank you again for your comments as it is only through feedback like this that we are able to continually monitor and improve both our products and quality of services. For your convenience, we now have an Airport Shuttle bus-stop station operating at our hotel, the bus tickets are sold at RMB 25 each. In the meantime, we look forward to welcoming you back to our hotel in the near future. Your sincerely, Hilton Hefei