The staff is not good with English and I got charge to use the pool inside the hotel
Amanda
於 2024 年 7 月住了 3 晚
2/10 很差
TSZ YING
2024年6月4日
TSZ YING
於 2024 年 5 月住了 1 晚
4/10 欠佳
CHAN LAI
親子同遊
2024年5月11日
不滿:住宿狀況
When I booked online, it wrote the hotel will offer 1 double bed and 1 sofa bed, so it worth HK$1347 is reasonable.
But when we checked in, the staff just offered to us two single beds in 180 sq feet room.
The staff also insisted to increase the room fee of JPY5,000 without increase the bed size or room size, also no additional pillow and blanket offered. Because we have one additional kid. So we lived in very crowed room.
The staff said : we have no more room. All rooms are fully booked.
But when we walked around the hotel, it is conducting decoration, repair and maintenance works in many other floors.
In addition, the hotel lobby is very old.
CHAN LAI
於 2024 年 5 月住了 1 晚
10/10 優異
tangyicheng
家人同遊
2024年4月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
tangyicheng
於 2024 年 4 月住了 2 晚
10/10 優異
真實旅客
商務旅客
2024年3月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2024 年 3 月住了 2 晚
8/10 不錯
MING FUNG
商務旅客
2024年3月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is huge in size and the services are completed except that it is a bit old. The only issues is that it is a bit old and if the facilities provided (swimming pool, etc.)are more open to the customers will be better.
Though the hotel itself is not a modern one, the facilities and outlets of the hotel are great! Especially, the room size is spacious. The staff is always considering their customers.