Nikko Heikeno-sato Hotels

"I think very few gaijin go this far out. Some of the communication was difficult but the staff tried really hard and we enjoyed the stay Hard to navigate getting to and from major stations and it snowed one day at end of March Overall I’m glad we did it for the experience to be immersed in Japanese culture. "

" Excellent "

"The food, atmosphere, and super friendly staff definitely make this place to return to. Staff was always friendly and very, very accommodating even with our limited Japanese vocabulary. Definitely the highlight of our trip for sure!"

"This property "

"Good place!"

"Our family enjoyed staying in the quiet countryside. The reservation includes a breakfast and dinner buffer, which was delicious. They also have complimentary drinks and snacks from 3 to 6pm. The hot springs felt relaxing as well. The hotel is isolated, and the nearest convenient store is a 10 minute walk away, but the trees and mountains really make you feel immersed in nature. Great reset from the hustle and bustle of city life."

"The room was beautiful and the private onsen is great for those who have tattoos that cannot be covered up. The rooms were spacious and the welcome snacks were delicious."

"Amazing place, great service, food, room and the remote location "

"Beautiful hotel with friendly helpful and hospitable staff."