“We reserved 2 rooms and arrived at the hotel at around 11 pm. One room was not cleaned and the TV was still on. So we changed to another. The other room was worse because when we switched on the aircon near the window, a very strong burning smell came out with white smoke. The smoke detector was activated. We had to changed to a second room. When all were settled at around 1 pm and we would like to take a bath after a long day, it came to us that there was no hot water from the……