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"The staff were all very accommodating and friendly. The room was clean and the staff came back at a time requested for our room to be serviced. The evening meal was lovely and the cocktails made by the barman were excellent. We had 2 pets with us and the room had 2 pet beds set up in our room on arrival which was lovely. "

"Amazingly good value for money. Would definitely stay again."

"Lovely hotel in central Bath. Very helpful staff who were knowledgeable about the area. Would thoroughly recommend "

"The hotel is beautiful. The service is delightful. The staff is great. Shout out to Chris the bartender. And it’s the only hotel in Bath with its own spa with waters from the local hot springs. I highly recommend it. "

"Lovely hotel, staff, room, bar, pool. Would certainly stay again. If i had to find something to improve it would be to have more recycling facilities and conditioner in bathroom. "

"Room was clean, staff were brilliant and food in the restaurant was excellent "

"Clean room excellent for our needs"

"Loved the stay, however, I booked and paid with hotels.com, the hotel asked for payment as it hadn’t registered their end. Embarrassing for me. Not great!!"

"Good room great staff"