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"A nice cozy hotel with excellent staff. The two front clerks whom I spoke to were fluent in English and were very friendly and professional. I made a huge mistake in my reservation, and Mr. Okamoto was very helpful and understanding in resolving my problem. He reassured me that everything is taken care of, which was confirmed by an email minutes later. I can't thank him enough! The hotel itself had numerous amenities, including a washing machine right in the room! The property is very secure with the front doors locking after 12am, which visitors then will need to be buzzed in after hours. The elevators are also card-activated, so not just anyone can go to the rooms. I highly recommend this place!"

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"Children are banned from the pool and their is an additional charge. No self serve ice. You have to order room service if you want ice. Also, no self-service laundry facility. The shuttle service starts at 9:00AM. In my opinion that is too late for when we needed it. The hotel is not located near any tourist attractions. "

"Very nice hotel"

"This is the perfect location to explore Tokyo. Ikebukuro station is just a couple of blocks itself. Restaurant and other ammenities are great."

"Great experience! Fantastic location, close to everything "

"Tiny rooms. Bathroom was dirty. Screaming and fighting in the room next door. We moved to a different hotel in the middle of the night. "

"Close"

"I’d stay here next time I’m in Tokyo! From the cleanliness of the hotel and professionalism and friendliness of the staff, to the convenience of the location just steps away from the JR Line, everything was perfect! Thank you for such an amazing experience."