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关于艾道斯格伦凯恩旅馆的点评

3 out of 5
艾道斯格伦凯恩旅馆
18-20 Ardross Street, Inverness, Scotland

点评

8.8

超赞

10 分 - 超赞。308 条好评，共有 607 条点评" "
8 分 - 还可以。227 条好评，共有 607 条点评" "
6 分 - 一般。56 条好评，共有 607 条点评" "
4 分 - 很差。11 条好评，共有 607 条点评" "
2 分 - 糟糕。5 条好评，共有 607 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

SAI WAH

2023 年 10 月入住 1 晚
Eileen 于 2023年11月17日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon

8/10 还可以

Dakai

2023 年 8 月入住 1 晚
Eileen 于 2023年08月31日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenience hotel
Near town and convenience. Easy parking. Spacious room

8/10 还可以

fei

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Susan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
A lovely place to say and for local sight seeing
2024 年 5 月入住 1 晚

6/10 一般

Gabriel，Charlotte

与家人出行
满意：员工和服务，清洁度
Reasonable walking distance into main point of town across river. Walls were a bit then and you could hear your neighbors. Otherwise a comfortable place with nice staff. On street parking in front sounded worrisome online but actually wasn’t an issue for us.
2024 年 4 月入住 2 晚
Eileen 于 2024年05月2日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here and we hope to welcome you back soon.

10/10 超赞

Dave，Loveland

满意：清洁度、员工和服务、住宿条件和设施
The rating says enough
2024 年 4 月入住 1 晚
Eileen 于 2024年05月1日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here and we hope to welcome you back soon.

6/10 一般

Romy

与家人出行
满意：清洁度
Für eine Übernachtung durchaus in Ordnung. Weitestgehend saubere Zimmer, aber ziemlich klein und abgewohnt. Die Innenstadt ist zu Fuß in 10 Minuten erreichbar, deshalb ist die Lage super. Frühstück okay, aber ein wenig frisches Obst und Gemüse wären toll, da könnte man nachbessern.
2024 年 4 月入住 1 晚
Eileen 于 2024年04月25日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. My sincere apologies there were aspects of your stay you were not happy with.

10/10 超赞

Amaris

满意：清洁度、员工和服务、住宿条件和设施
It was quiet and perfect walking distance
2024 年 4 月入住 1 晚
Eileen 于 2024年04月17日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at Ardross Glencairn and we hope to welcome you back soon

6/10 一般

Petra

与家人出行
满意：员工和服务
Funny smell in the hallway and room, too much room deodorant. The building and room we were in is old a d quite run down. The pillows were hard as rocks
2024 年 4 月入住 1 晚
Eileen 于 2024年04月11日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am sorry to hear that you there were some aspects of your stay that you were unhappy with. Many thanks for choosing to stay with us here at Ardross Glencairn and we hope to welcome you back soon

8/10 还可以

Teresa

与家人出行
满意：清洁度、员工和服务、服务设施
The room was spacious and had plenty of storage areas. We appreciated makings for the tea and coffee. Our room was two doors from the front entrance, so it was extra noisy in the evening and morning. The WiFi didn’t work for us and the toilet didn’t flush properly. These are old building problems, and probably to be expected.
2024 年 4 月入住 2 晚
Eileen 于 2024年04月11日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at Ardross Glencairn and we hope to welcome you back soon

10/10 超赞

ARIADNA

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Es un lugar tranquilo y muy céntrico
2024 年 4 月入住 2 晚
Eileen 于 2024年04月9日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at Ardross Glencairn and we hope to welcome you back soon

8/10 还可以

Nitya

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Eileen 于 2024年04月9日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at Ardross Glencairn and we hope to welcome you back soon

10/10 超赞

Erin E.

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Eileen 于 2024年04月9日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at Ardross Glencairn and we hope to welcome you back soon

10/10 超赞

John

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our host was very nice and plesent to deal with. She answered all of our questions The property is clean and convienent to everything.
2024 年 3 月入住 2 晚
Eileen 于 2024年03月27日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at Ardross Glencairn and we hope to welcome you back soon

10/10 超赞

Nigel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were absolutely fantastic from the very second we arrived to the last second we departed. The property is impeccably maintained, the cleanliness is faultless. An excellent place to stay in Inverness that delivers very good value for money. If you’re staying in Inverness and the Glencairn is available, book it, you won’t regret it.
2024 年 3 月入住 1 晚
Eileen 于 2024年03月11日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us and we hope to welcome you back soon.

10/10 超赞

Dale

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Eileen 于 2024年01月5日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us and we hope to welcome you back soon.

6/10 一般

JUAN

2023 年 12 月入住 1 晚
Eileen 于 2024年01月5日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us and we hope to welcome you back soon.

8/10 还可以

Derek

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Eileen 于 2023年12月20日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

8/10 还可以

Claire，Herston

2023 年 12 月入住 2 晚
Eileen 于 2023年12月12日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us and we hope to welcome you back soon.

10/10 超赞

Selvya Dannae

满意：清洁度、员工和服务、服务设施、住宿条件和设施
El personal es muy amable y la habitación estaba muy limpia. Disfrutamos nuestra estancia, gracias!
2023 年 10 月入住 2 晚
Eileen 于 2023年12月12日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us and we hope to welcome you back soon.

8/10 还可以

Christian

与家人出行
满意：员工和服务，清洁度
Good location, staff was very nice and breakfast was great.
2023 年 11 月入住 1 晚
Eileen 于 2023年12月12日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us and we hope to welcome you back soon.

8/10 还可以

Petra

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly employees, good recommendations regarding visits of the surroundings and restaurants
2023 年 11 月入住 3 晚
Eileen 于 2023年12月12日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us and we hope to welcome you back soon.

10/10 超赞

Ann

与配偶出行
满意：住宿条件和设施，清洁度
不满意：员工和服务
Lovely stay but we didn’t know you have to ask the day before to get your room serviced so we didn’t get clean towel.
2023 年 11 月入住 3 晚
Eileen 于 2023年11月28日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. We have information in every room regarding housekeeping, apologies you missed this as we could have easily changed the towels had we known you would like this done. I do hope that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon

10/10 超赞

Alistair

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Eileen 于 2023年11月17日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon

10/10 超赞

Robert

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean rooms, basic but comfortable furnishings. Easy parking on the street. Excellent breakfast! One block away from Inverness Cathedral and an easy walk to the river.
2023 年 10 月入住 2 晚
Eileen 于 2023年11月2日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

10/10 超赞

Georgina

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Super bien ubicado a unos pasos de la catedral y el centro. Muy cómodo y muy amables.
2023 年 10 月入住 1 晚
Eileen 于 2023年11月2日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

10/10 超赞

Ian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location near town centre, excellent facilities
2023 年 10 月入住 1 晚
Eileen 于 2023年11月2日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

8/10 还可以

Sheila

满意：清洁度、员工和服务、住宿条件和设施
Quiet room excellent facilities. One minor issue light bulbs above bed not working.
2023 年 10 月入住 1 晚
Eileen 于 2023年11月3日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I do hope that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

10/10 超赞

Grant

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Breakfast is Serviced! You want for nothing!
They are just so professional, yet with just the right individual touch.
2023 年 10 月入住 2 晚
Eileen 于 2023年10月25日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

10/10 超赞

Brian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was a nice quiet hotel in a great location with easy walking to everything. Lots of good restaurants and shopping in the area.
2023 年 10 月入住 2 晚
Eileen 于 2023年10月23日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

10/10 超赞

Fiona

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
Excellent value for money and lovely room
2023 年 10 月入住 1 晚
Eileen 于 2023年10月23日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

10/10 超赞

Alasdair Iain

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice
2023 年 10 月入住 1 晚
Eileen 于 2023年10月23日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

10/10 超赞

Lyse-Anne

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were friendly and room was very clean. Hotel was walking distance from good bars and restaurant.
2023 年 10 月入住 1 晚
Eileen 于 2023年10月23日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

8/10 还可以

AIMEE

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
This accommodation is located in the perfect spot. We had a beautiful large room ( Room # 1) and the staff were friendly and nice. On the down side the location of our room was quite noisy as it was above reception/ dining hall. The mattress (hard as a rock) and pillows ( very flat) really need replacing. Overall the convenience, location, and nice rooms outweigh any negatives.
2023 年 10 月入住 4 晚
Eileen 于 2023年10月23日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. My sincere apologies there were aspects of your stay you were not happy with, I will endeavour to rectify these. I do hope that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

10/10 超赞

Christopher，Hot Springs Village

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Our stay was wonderful. The location was excellent and a short walk to anywhere we wanted to go.
2023 年 9 月入住 5 晚
Eileen 于 2023年11月2日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

10/10 超赞

John

2023 年 9 月入住 1 晚
Eileen 于 2023年10月2日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

10/10 超赞

Kiersta

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was wonderful, except for the 6 am fire alarm. No fire, but it sure was hard to go back to sleep!!!!
2023 年 9 月入住 2 晚
Eileen 于 2023年09月29日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon

10/10 超赞

Martin

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
An absolute gem
Stayed in house number 19. Immaculate throughout. Well decorated. It is obvious the owners and staff take pride in the business. Breakfast had a excellent choice and staff were very pleasant. No evening meal service but a short walk into the city centre where there was a huge choice of pubs and restaurants. Highly recommended.
2023 年 9 月入住 1 晚
Eileen 于 2023年09月29日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon

10/10 超赞

Jeffrey

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 2 晚
Eileen 于 2023年09月29日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon

8/10 还可以

Diana，Westport

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a decent hotel for the price.
2023 年 9 月入住 1 晚
Eileen 于 2023年09月29日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon

8/10 还可以

Scott

满意：清洁度、员工和服务、住宿条件和设施
Staff friendly
2023 年 9 月入住 2 晚
Eileen 于 2023年09月29日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon

8/10 还可以

lyn

团体旅客
满意：员工和服务，清洁度
The staff was so friendly & helpful with recommendations. Loved how walkable it was to things. Parking was not easy but doable.
2023 年 9 月入住 2 晚
Eileen 于 2023年09月29日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon

10/10 超赞

Don

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wade was wonderful. Happy, professional, caring, helpful. Whole staff was great. B'fast great. Short walk to the river and hiking trails and the city. Lots of close-by places to eat. We would recommend this property to anyone! Blessings and Thanks, Don and Judith, Santa Fe, NM, USA
2023 年 9 月入住 4 晚
Eileen 于 2023年09月29日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon

10/10 超赞

Janiece

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location for sight seeing and dinner. The staff is so kind and accommodating!
2023 年 9 月入住 2 晚
Eileen 于 2023年09月15日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

8/10 还可以

Anthony

与配偶出行
满意：清洁度、员工和服务、服务设施
Very convenient, easy walk ability, but the room we had was definitely wore out. The beds were not comfortable in the pillows were flat is pancakes.
2023 年 9 月入住 2 晚
Eileen 于 2023年09月12日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I do hope that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely stay.
We stayed for 2 nights and could not fault it
2023 年 9 月入住 2 晚
Eileen 于 2023年09月12日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

8/10 还可以

Maureen

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable but noisey good beds and fluffy towels
2023 年 9 月入住 2 晚
Eileen 于 2023年09月12日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.

6/10 一般

Margaret

与配偶出行
满意：员工和服务
Our room was very noisy. People banging doors at all hours and the road by our window was noisy. No view, minimal room. Expensive for what you got.
2023 年 9 月入住 2 晚
Eileen 于 2023年09月12日 的回复
I am very sorry there were aspects of your stay you were not happy with.

8/10 还可以

Elaine，Port Elgin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
You could walk to the main dining and shopping area within 10 minutes along the beatiful River Ness. Laundry facilities were a short walk, as well. Lovely king-sized bed and great internet.
2023 年 9 月入住 4 晚
Eileen 于 2023年09月12日 的回复
Thank you for your review. We work hard to try and uphold the highest standard and we appreciate all feedback. I am delighted that you enjoyed your overall stay with us here at the Ardross Glencairn and we hope to welcome you back soon.