Just want to start this off by saying the staff are superb and so friendly.
When booking through Expedia we paid extra to have breakfast and parking included. When we arrived they had it noted that we’d paid for breakfast but not parking. Showed my booking and this was fine but they didn’t know this was a thing.
Wasn’t informed until 24 hours before stay that the pool/sauna was closed and our booking was non refundable so couldn’t even change hotel. Really disappointed - Expedia info should be changed to reflect this.
Doors need silencers or something, I was woken up so much by slamming doors or people chatting right outside my room. Room covered in scuff marks. No AC or fan so had to keep window opened up all night - which meant being woken up by birds or folk working in early morning.
Breakfast was just fine. Food was okay but anytime we went down it was looking a bit dirty around food (cereal everywhere, crumbs, spilled food). Carpets all over hotel (especially the staircase) looking really tired and worn. The money paid just didn’t equate to amenities received.
Caitlin Elizabeth
2025 年 7 月入住 2 晚
6/10 一般
Kim
与家人出行, 团体旅客
2025 年 7 月 15 日
满意:清洁度
The rooms were very dated. No charging outlets for electronics. Our TV was the size of a small computer monitor.
The rooms were not indicative of the price charged.
Having said that the staff were amazing and we loved the lounge.
Kim
2025 年 7 月入住 2 晚
10/10 超赞
Elizabeth
2025 年 7 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great option for our family of four. Kids enjoyed the swimming pool. Located in a quiet area but walkable to many shops and restaurants
Elizabeth
2025 年 6 月入住 2 晚
8/10 还可以
John
与配偶出行
2025 年 6 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Great customer service, comfortable room, hot water, close to city centre and historic sites, good parking
John
2025 年 6 月入住 1 晚
10/10 超赞
Abigail
与家人出行, 团体旅客
2025 年 6 月 18 日
满意:清洁度、服务设施、住宿条件和设施
Easy check in. Quick walk into the center of Inverness but far enough out to be quiet. Good parking. Very friendly staff and a good breakfast.
Abigail
2025 年 6 月入住 2 晚
6/10 一般
Jacqueline
2025 年 6 月 13 日
The decor and furnishings in the living and dining are comfortable and cosy. Feels like sitting in a cosy cottage.
Jacqueline
2025 年 6 月入住 3 晚
8/10 还可以
margie
2025 年 6 月 10 日
满意:住宿条件和设施,清洁度
The hotel is well located in walking distance of the city centre and some nice places to eat. The rooms are small and comparatively expensive but this is the UK where everything is over-priced. The restaurant is nice and the staff super helpful- they made sure I was able to use a large, thickly carpeted room to do a 90 minute yoga session uninterrupted.
margie
2025 年 6 月入住 2 晚
4/10 很差
Linda
2025 年 6 月 8 日
不满意:清洁度、服务设施、住宿条件和设施
This was the most expensive accommodation on my trip! Terrible view, dirty carpet, cramped space! Won’t return
Linda
2025 年 6 月入住 1 晚
8/10 还可以
Sammy
带宠物出行, 与配偶出行
2025 年 6 月 6 日
满意:清洁度、服务设施、住宿条件和设施
Parking is £6 per day and quite full in the evening.
Sammy
2025 年 6 月入住 1 晚
6/10 一般
Ann
2025 年 6 月 3 日
满意:清洁度、员工和服务、服务设施
.
Ann
2025 年 6 月入住 1 晚
10/10 超赞
Lynda
与配偶出行
2025 年 5 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Started with a bit of a hiccup after we checked in but was very promptly resolved by Kristy the duty manager, so thank you. This hotel has very, very helpful friendly staff everywhere, nothing was too much trouble. Our room was spacious and clean, the breakfast had a good range and the location was very handy.
Lynda
2025 年 5 月入住 1 晚
6/10 一般
Brenda
2025 年 5 月 27 日
满意:清洁度
不满意:住宿条件和设施,服务设施
Disappointing is the word I’d use. Expensive and not worth it. Old towels,old bedding, hard flat pillows. Our window did not open. Good breakfast
We were not asked “how was our stay” on check out. I guess they didn’t want to hear the answer? I would not recommend this hotel
Brenda
2025 年 5 月入住 1 晚
4/10 很差
Colette
与配偶出行
2025 年 5 月 15 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
This old hotel still gives a few clues to its former grandeur. It has a cosy lounge/bar area. Ok breakfast room. We had a plumbing problem with the first room we had booked. It was a very tired room with stained bedding and curtains. However the exceptionally helpful member of staff upgraded us to a larger suite room which was in much better decorative order - which we obviously enjoyed. My review would have not been good for the ‘standard’ room at all! Price point is relatively low but the condition of the pool and other facilities is still a bit of a shock!
Colette
2025 年 5 月入住 1 晚
6/10 一般
David
2025 年 5 月 15 日
David
2025 年 5 月入住 2 晚
8/10 还可以
Jonas
2025 年 5 月 1 日
满意:员工和服务,清洁度
Jonas
2025 年 4 月入住 2 晚
10/10 超赞
Bailey
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a wonderful stay and an easy walk from the city center
Bailey
2025 年 4 月入住 3 晚
8/10 还可以
Glenn
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Sweet hotel. Room was a bit warm and the hall traffic a bit noisy. But staff was very kind and helpful and the location is great: a very nice neighborhood, walkable to city center. Appropriately priced.
Glenn
2025 年 4 月入住 2 晚
6/10 一般
Kevin
2025 年 4 月 26 日
满意:员工和服务
不满意:住宿条件和设施
Needs renovation
Kevin
2025 年 4 月入住 2 晚
6/10 一般
Jean
2025 年 4 月 22 日
满意:客房舒适度
Nous avons demandé à changer de chambre car elle ne correspondait pas à la Resa… petite, sombre, sans vue : changement sans problème! Personnel à l’écoute, piscine et sauna délicieux ! Demander une chambre au second car les plafonds craquent, à moins qu’il y ait un fantôme , assez courant en Ecosse !
Jean
2025 年 4 月入住 2 晚
8/10 还可以
Stefanie
与家人出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施
Der Pool war ein Highlight für die Kinder. Das Hotel ist etwas in die Jahre gekommen. Das Personal war sehr freundlich und hilfsbereit.
Stefanie
2025 年 4 月入住 3 晚
8/10 还可以
Carsten
与配偶出行
2025 年 4 月 16 日
满意:员工和服务
Sehr hilfsbereites freundliches Personal .Das Hotel ist schon etwas in die Jahre gekommen ....Es müsste mal gründlich renoviert werden. Aber ein super Ausgangspunkt für die Gegend zu erkunden....sogar ohne Auto. Zu Fuß oder auch mit dem Fahrrad.
Carsten
2025 年 4 月入住 5 晚
4/10 很差
Karine
与家人及幼儿出行
2025 年 4 月 16 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Bath was wobbly, toilet water was leaking the whole time, little space to put toiletries. Squeaky floor
Karine
2025 年 4 月入住 1 晚
10/10 超赞
leah
与家人及幼儿出行
2025 年 4 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff could not have been more friendly and accommodating. Lovely family hotel with a yummy breakfast.
leah
2025 年 4 月入住 3 晚
8/10 还可以
真实旅客
2025 年 3 月 29 日
满意:清洁度、员工和服务、客房舒适度
Easy stay in Inverness
Friendly staff, easy 15ish minute walk into city centre. Room was simple and bed comfortable. Felt very safe as a solo female traveler. Appreciated that they had a lift and could hold my bags for a bit after checkout.