住宿設施服務

伊斯坦堡凱悅 Hyatt Centric 酒店的評價

5 out of 5
伊斯坦堡凱悅 Hyatt Centric 酒店
Buyukdere Caddesi No. 136, Levent, Istanbul

評價

9.0

卓越

10 分評分,優異;366 則評價中有 242 則" "
8 分評分,不錯;366 則評價中有 85 則" "
6 分評分,一般;366 則評價中有 19 則" "
4 分評分,欠佳;366 則評價中有 10 則" "
2 分評分,很差;366 則評價中有 10 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Pirouzan

於 2024 年 4 月住了 2 晚
Bahar Apul 於 2024年4月24日的回應
Dear Pirouzan,Firstly, we would like to thank you for being our guest and for taking the time to tell us about your experience. We hope to welcome you back to Hyatt Centric Istanbul and offer you the finest in Turkish hospitality.Best regards,Bahar ApulAssistant Front Office Manager

10/10 優異

Marsel

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was good you have the public transportation near by.
於 2024 年 3 月住了 5 晚
bahar 於 2024年4月2日的回應
Dear Marsel,Firstly, we would like to thank you for being our guest and for taking the time to tell us about your experience. We hope to welcome you back to Hyatt Centric Istanbul and offer you the finest in Turkish hospitality.Best regards,Bahar ApulAssistant Front Office Manager

4/10 欠佳

Salome

於 2024 年 3 月住了 3 晚
Bahar 於 2024年3月6日的回應
Dear Salome,Thank you for taking the time to share your feedback following your recent visit.As we pride ourselves on providing a seamless guest experience, we are sorry to hear of your disappointment. Please be assured that we have shared your feedback with the relevant department heads.Thank you very much.Yours sincerely,Bahar ApulAsst. Front Office Manager

6/10 一般

Burcu Kübra

讚好:整潔度、職員與服務和客房舒適度
於 2024 年 2 月住了 1 晚
bahar apul 於 2024年2月19日的回應
Dear Burcu Kubra,First of all, thank you for taking the time to leave your feedback.It is our biggest goal to provide an exceptional and satisfying experience for every guest.We hope to have another chance to welcome you back to Hyatt Centric Levent.Best Regards,Bahar ApulAssistant Front Office Manager

6/10 一般

I

讚好:整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 9 晚
Bahar Apul 於 2024年2月19日的回應
Dear Guest,First of all, thank you for taking the time to leave your feedback.It is our biggest goal to provide an exceptional and satisfying experience for every guest.We hope to have another chance to welcome you back to Hyatt Centric Levent.Best Regards,Bahar ApulAssistant Front Office Manager

10/10 優異

Robert

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Frequent business traveler. One of the best hotel experience I've had in a long time. Excellent service, superb rooms, varied and quality breakfast (including vegan options) and all at a very reasonable price. Excelllent location with a metro station at the corner and major shopping malls across the street. Higly reccomend
於 2024 年 1 月住了 2 晚
bahar apul 於 2024年2月8日的回應
Dear Robert,Thank you very much for taking the time to share your positive feedback following your recent visit, and sharing your experience with other travellers. The entire team will be looking forward to welcoming you back.Best Regards,Bahar ApulAssistant Front Office Manager

4/10 欠佳

Cihan

不滿:整潔度和職員與服務
Beklentimin altında
Resepsiyondaki mutsuz soğuk arkadaşlar dışında otel genel olarak normaldi. Bir turizmci olarak daha güleryüzle karşılanmayı beklerdik. Odalar çok tozluydu. Yüzeysel temizlik dışında daha detaylı temizlik gerekiyor. Tv kanalları yetersiz.
於 2024 年 1 月住了 1 晚
Bahar Apul 於 2024年1月30日的回應
Sayın Cihan bey,Konaklamanızda Hyatt Centric Hotel İstanbul’u tercih ettiğiniz ve zaman ayırıp değerli görüşlerinizi paylaştığınız için teşekkür ederiz. Konaklamanız süresinde beklentilerinizi karşılayamadığımız için üzgünüz.Bir sonraki konaklamanızı daha iyi hale getirebilmek için gerekli notları aldığımızı belirtmek isterim.Saygılarımla,Bahar ApulAssistant Front Office Manager

8/10 不錯

TAE HWAN

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Bahar Apul 於 2024年1月29日的回應
Dear Tae Hwan,Firstly, we would like to thank you for being our guest and for taking the time to tell us about your experience. We enjoy reading your feedback and will share it with our team. We appreciate your kind words.We hope to welcome you back to Hyatt Centric Istanbul and offer you the finest in Turkish hospitality.Best regards,Bahar ApulAssistant Front Office Manager

10/10 優異

FIRAT

於 2024 年 1 月住了 1 晚
Bahar Apul 於 2024年1月30日的回應
Sayın Fırat bey,Konaklamanızda Hyatt Centric Hotel İstanbul’u tercih ettiğiniz ve zaman ayırıp değerli görüşlerinizi paylaştığınız için teşekkür ederiz. Konaklamanızdan memnun kaldığınızı duymak bizi çok mutlu etti ve bizlerde sizi misafir ettiğimiz için çok mutluyuz. Yakın gelecekte sizi tekrar ağırlamayı umuyoruz.SaygılarımızlaBahar ApulAssistant Front Office Manager

10/10 優異

Robert

讚好:整潔度、職員與服務和住宿狀況
Stunning value in a convenient location.
於 2024 年 1 月住了 1 晚
Bahar Apul 於 2024年1月29日的回應
Dear Mr. Robert,Firstly, we would like to thank you for being our guest and for taking the time to tell us about your experience. We enjoy reading your feedback and will share it with our team. We appreciate your kind words.We hope to welcome you back to Hyatt Centric Istanbul and offer you the finest in Turkish hospitality.Best regards,Bahar ApulAssistant Front Office Manager

6/10 一般

Mehmet Korkut

於 2023 年 12 月住了 1 晚
Bahar Apul 於 2024年1月29日的回應
Sayın Mehmet Korkut,Konaklamanızda Hyatt Centric Hotel İstanbul’u tercih ettiğiniz ve zaman ayırıp değerli görüşlerinizi paylaştığınız için teşekkür ederiz. Konaklamanız ile ilgili daha detaylı bilgi paylaşmak isterseniz bizimle iletişime geçmekten çekinmeyiniz.Saygılarımla,Asistan Önbüro MüdürüBahar Apul

8/10 不錯

Furkan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Bahar Apul 於 2024年1月29日的回應
Sayın Furkan,Konaklamanızda Hyatt Centric Hotel İstanbul’u tercih ettiğiniz ve zaman ayırıp değerli görüşlerinizi paylaştığınız için teşekkür ederiz. Konaklamanızdan memnun kaldığınızı duymak bizi çok mutlu etti ve bizlerde sizi misafir ettiğimiz için çok mutluyuz. Yakın gelecekte sizi tekrar ağırlamayı umuyoruz.SaygılarımızlaBahar ApulAssistant Front Office Manager

2/10 很差

Zaid

讚好:整潔度
不滿:職員與服務、住宿狀況和客房舒適度
We arrived at night on 4th January and the man in the reception was very bad don’t know how to deal with the people Un comfortable bed , nice bathroom Parking so expensive
於 2024 年 1 月住了 1 晚
bahar Apul 於 2024年1月29日的回應
Dear Mr. Zaid,We would like to express our gratitude for taking the time to share your valuable feedback following your recent visit. Your comments are genuinely appreciated, as they provide us with valuable insights to enhance our services.Regrettably, we are truly sorry to hear about the disappointments you encountered during your stay, particularly in relation to the subjects you kindly mentioned. Please accept our sincere apologies for any inconvenience caused. Rest assured, our dedicated team heads have promptly relayed your feedback.Furthermore, we deeply regret not being able to meet your expectations overall, and we want to assure you that every effort was made to address and rectify the situation to the best of our ability.Thank you once again for bringing these issues to our attention, your suggestions are important for us to grow ourselves. It is our utmost goal to provide an exceptional and satisfying experience for every guest, and we are truly sorry for any shortcomings during your stay.Yours sincerely,Bahar ApulAssistant Front Office Manager

10/10 優異

Alexandre

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent!!!
Emplacement extrêmement pratique, facile d'accès depuis l'aéroport, avec de nombreux commerces a proximité
於 2023 年 12 月住了 1 晚
Bahar Apul 於 2024年1月29日的回應
Dear Alexandre,Firstly, we would like to thank you for being our guest and for taking the time to tell us about your experience. We enjoy reading your feedback and will share it with our team. We appreciate your kind words.We hope to welcome you back to Hyatt Centric Istanbul and offer you the finest in Turkish hospitality.Best regards,Bahar ApulAssistant Front Office Manager

10/10 優異

Nathalie

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Bahar Apul 於 2024年1月29日的回應
Dear Nathalie,Firstly, we would like to thank you for being our guest and for taking the time to tell us about your experience. We enjoy reading your feedback and will share it with our team. We appreciate your kind words.We hope to welcome you back to Hyatt Centric Istanbul and offer you the finest in Turkish hospitality.Best regards,Bahar ApulAssistant Front Office Manager

8/10 不錯

RÜSTEM

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tadilat sorunları
Otelde tadilat vardı açık alanların tümü kapalıydı temiz hava almak için otelin dışına çıkmak zorunda kaldım, özellikle sigara kullananlar için çok zor bir konaklama oldu.
於 2023 年 12 月住了 1 晚
Bahar Apul 於 2024年1月29日的回應
Sayın Rüstem Yıldırım,Öncelikle konaklamanızda Hyatt Centric Levent Istanbul'u tercih ettiğiniz için teşekkür ederiz. Otelimizin girişinde yapılan yenilenmeden dolayı vermiş olduğumuz rahatsızlıktan dolayı özür dileriz. Sizleri tekrar misafir etmek dileğiyle.Saygılarımla,Asistan Önbüro MüdürüBahar Apul

6/10 一般

Ali

多人同遊
讚好:整潔度和客房舒適度
於 2023 年 12 月住了 1 晚
Front Office Manager 於 2023年12月20日的回應
Dear Mr. Ali,Thank you very much for your evaluation on our Guest Satisfaction Survey.As Hyatt Centric Levent Istanbul team, we highly appreciate the time you took to share your feedback with us.We pride ourselves on offering every guest impeccable service, it was disappointing to see that you found your visit to be less than perfect. Therefore we would love to hear more about your evaluation as your comments are most helpful for improving our services.We look forward to welcoming you back to our hotel.Sincerely,Mehmet Dal

4/10 欠佳

Kamel

家人同遊, 商務旅客
讚好:設施服務
Location
於 2023 年 11 月住了 1 晚
Front Office Manager 於 2023年12月20日的回應
Dear Kamel,Thank you very much for your evaluation on our Guest Satisfaction Survey.As Hyatt Centric Levent Istanbul team, we highly appreciate the time you took to share your feedback with us.We pride ourselves on offering every guest impeccable service, it was disappointing to see that you found your visit to be less than perfect. Therefore we would love to hear more about your evaluation as your comments are most helpful for improving our services.We look forward to welcoming you back to our hotel.Kind regards,Mehmet Dal

6/10 一般

CEREN

於 2023 年 11 月住了 3 晚
Front Office Manager 於 2023年12月20日的回應
Dear Ceren,Thank you very much for your evaluation on our Guest Satisfaction Survey.As Hyatt Centric Levent Istanbul team, we highly appreciate the time you took to share your feedback with us.We pride ourselves on offering every guest impeccable service, it was disappointing to see that you found your visit to be less than perfect. Therefore we would love to hear more about your evaluation as your comments are most helpful for improving our services.We look forward to welcoming you back to our hotel.Sincerely,Mehmet Dal

8/10 不錯

ÖNDER

於 2023 年 11 月住了 2 晚
Front Office Manager 於 2023年11月20日的回應
Dear Onder,Thank you very much for your feedback!As Hyatt Centric Levent Istanbul family, we highly appreciate the time you took to share your feedback with us.We are delighted to see that you enjoyed the stay and the service provided.We look forward to welcoming you back to our hotel soon.Kind regards,Mehmet Dal

10/10 優異

Tarik

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Die Unterkunft war super! Nur weiterzuempfehlen.
於 2023 年 10 月住了 3 晚
Front Office Manager 於 2023年11月20日的回應
Dear Tarik,Thank you very much for your 5-star-rating as well as your nice comments and recommendation of our hotel. We really appreciate it and look forward to welcome you back in the near future. Best regards,Mehmet Dal

10/10 優異

Nevzat

讚好:整潔度和職員與服務
Enjoyed it. Only issue was they are going through renovations.
於 2023 年 10 月住了 3 晚
Front Office Manager 於 2023年10月17日的回應
Dear Nevzat,Thank you very much for your evaluation on our Guest Satisfaction Survey.As Hyatt Centric Levent Istanbul family, we highly appreciate the time you took to share your feedback with us.We are very delighted to see that you have fully enjoyed your stay and our services exceeded your expectations. Therefore we would love to hear more about your evaluation as your comments are most helpful for improving our services.We look forward to welcoming you back to our hotel.Kind regards,Mehmet Dal

6/10 一般

ibrahim

讚好:整潔度和職員與服務
不滿:住宿狀況
Personelin hattına 10 üzerinden 4
Personel mükemmel güler yüzlü ve ilgililer sorun otelde bence fotoğraflarda aşırı güzel bi otel ama otele adım atar atmaz sok geçirebilirsiniz fotoğraflardan farklı. Odalar komple ahşap kaplama yapılmış dolasıyla esneme yapıyor ve ses çıkarıyor huzursuz uyumaya sebep oluyor
於 2023 年 10 月住了 2 晚
Front Office Manager 於 2023年10月17日的回應
Dear Ibrahim,Thank you very much for your evaluation on our Guest Satisfaction Survey.As Hyatt Centric Levent Istanbul family, we highly appreciate the time you took to share your feedback with us.We pride ourselves on offering every guest impeccable service, it was disappointing to see that you found your visit to be less than perfect. Therefore we would love to hear more about your evaluation as your comments are most helpful for improving our services.We look forward to welcoming you back to our hotel.Sincerely,Mehmet Dal

10/10 優異

Ertugrul

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Front Office Manager 於 2023年10月15日的回應
Dear Ertugrul,Thank you for your feedback on Expedia. We appreciate the time you took to share your experience with us.Your favorable scores are highly appreciated and it is indeed a great pleasure to learn that you have enjoyed your stay with us and that our services have been satisfactory. Hyatt Centric Levent Istanbul staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team. Your appreciation is very motivating for them to continue the good work they are doing.I hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future. Sincerely,Mehmet Dal

10/10 優異

Sarah

於 2023 年 9 月住了 1 晚
Front Office Manager 於 2023年10月15日的回應
Dear Sarah,Thank you for your feedback on Expedia. We appreciate the time you took to share your experience with us.Your favorable scores are highly appreciated and it is indeed a great pleasure to learn that you have enjoyed your stay with us and that our services have been satisfactory. Hyatt Centric Levent Istanbul staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team. Your appreciation is very motivating for them to continue the good work they are doing.I hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future. Sincerely,Mehmet Dal

4/10 欠佳

Ramazan baris

於 2023 年 8 月住了 2 晚
Simge Z. 於 2023年8月16日的回應
Sayin Baris Ezber,Hyatt Centric Levent Istanbul ailesi olarak konaklamaniz suresince beklentilerinize uygun servis verememis olmaktan uzuntu duydugumuzu belirtmek isteriz.Konaklamanizla ilgili olarak servislerimizi gelistirebilmek adina sizden daha detayli yorum alabilmeyi rica ediyoruz.Saygilarimla,

8/10 不錯

Ali Can

讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful rooms
於 2023 年 8 月住了 1 晚
Simge Z. 於 2023年8月16日的回應
Sayın Ali Can Bey,Hyatt Centric Levent İstanbul ailesi olarak; genel olarak konaklamanızdan, size sunmuş olduğumuz servislerden memnun kalmanıza çok mutlu olduk.Çok değerli görüşleriniz bizi her zaman daha iyisini yapabilmemiz için motive etmektedir.Sizi en yakın zamanda yeniden otelimizde ağırlayabilmeyi diliyoruz.Saygılarımla,

8/10 不錯

Jinha

讚好:整潔度和職員與服務
於 2023 年 8 月住了 2 晚
Simge Z. 於 2023年8月16日的回應
Dear Jinha Kim,Thank you so much for taking time to share your experience during your recent stay, in detail. We are very delighted to see that you have enjoyed your stay. We shared your feedback with related departments.We look forward to welcoming you back to our hotel soon.Kind regards,

10/10 優異

Reyna

讚好:設施服務和住宿狀況
Beautiful room, excellent staff
於 2023 年 7 月住了 1 晚
Simge Z. 於 2023年8月16日的回應
Dear Ms. Santos,Thank you very much for your very positive rate. We are very delighted to see that you have fully enjoyed your stay and our services exceeded your expectations. As Hyatt Centric Levent Istanbul family, we always strive to keep our service quality in the best way.Once again, thank you for choosing us for your stay and we hope to welcoming you back, soon.Kind regards,

8/10 不錯

kutlu

於 2023 年 7 月住了 1 晚
Simge Z. 於 2023年8月16日的回應
Sayın Kutlu Bey,Hyatt Centric Levent İstanbul ailesi olarak; genel olarak konaklamanızdan, size sunmuş olduğumuz servislerden memnun kalmanıza çok mutlu olduk.Çok değerli görüşleriniz bizi her zaman daha iyisini yapabilmemiz için motive etmektedir.Sizi en yakın zamanda yeniden otelimizde ağırlayabilmeyi diliyoruz.Saygılarımla,

6/10 一般

Simon

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Large modern hotel
The staff at reception were very friendly and helpful. I was given a free upgrade which meant i had a big room with a sitting area at the front of the hotel. The bathroom was spacious and well equipped. The bed was comfortable though the room was a little too warm. I tried setting the A/C to 20'C but it never got below 21.7 during the two days i stayed. There is no way to get a breeze as the windows are sealed (I hate these modern style hermetically sealed hotel rooms) Breakfast was fine
於 2023 年 7 月住了 2 晚
Simge Z. 於 2023年7月31日的回應
Dear Mr. Simon,Thank you so much for taking time to share your experience during your recent stay, in detail.As Hyatt Centric Levent Istanbul family, we highly appreciate the time you took to share your feedback with us.We are very delighted to see that you have enjoyed our rooms.Furthermore, we appreciate your compliments in regards to the hotel staff.On the other hand, we would like to apologize for the inconvenience situation about A/C that you encountered. Please be sure, the constructive feedback that you mentioned is already taken consideration by related departments.Thank you once again for helping us take our quality one step further.We wish you have a more pleasant stay on your next trip.We are looking forward to welcoming you back, soon.Sincerely,

10/10 優異

Mehmet

於 2023 年 7 月住了 1 晚
Simge Z. 於 2023年8月16日的回應
Sayın Mehmet Bey,Hyatt Centric Levent İstanbul ailesi olarak; genel olarak konaklamanızdan, size sunmuş olduğumuz servislerden memnun kalmanıza çok mutlu olduk.Çok değerli görüşleriniz bizi her zaman daha iyisini yapabilmemiz için motive etmektedir.Sizi en yakın zamanda yeniden otelimizde ağırlayabilmeyi diliyoruz.Saygılarımla,

8/10 不錯

Fouad

讚好:整潔度、職員與服務和住宿狀況
Very helpful staff
於 2023 年 7 月住了 1 晚
Simge Z. 於 2023年7月31日的回應
Dear Mr. Fouad,First of all, I would like to thank you for taking time to share your reviews with us. We are truly delighted to read that you enjoyed your recent stay in overall. In particular, thank you for your very nice comments regarding our staff.We look forward to providing you with the same level of service and unique experiences on your next visit, which will hopefully be in the not-too-distant future.Sincerely,

10/10 優異

Wayel

於 2023 年 6 月住了 2 晚
Simge Z. 於 2023年7月6日的回應
Dear Guest,Thank you so much for taking time to share your experience.We are delighted to see that you enjoyed the stay and the service provided.We shared your feedback with related departments.We look forward to welcoming you back to our hotel soon.Kind regards,

8/10 不錯

Mehmet Korkut

商務旅客
讚好:整潔度、職員與服務和客房舒適度
Kaldığım oda 9.katta olmasına rağmen yolun gürültüsü odadan duyulabiliyordu.oda konforluydu.odada bi yerlerden gelen ama nerden geldiğini tespit edemediğim çıtırtı sesleri rahatsız ediciydi ve uykuya dalmamı engelledi
於 2023 年 5 月住了 1 晚
Simge Z. 於 2023年5月30日的回應
Sayın Mehmet Korkut,Hyatt Centric Levent Istanbul ailesi olarak konaklamaniz suresince beklentilerinize uygun servis verememis olmaktan uzuntu duydugumuzu belirtmek isteriz.Cok degerli geri donusleriniz ilgili departmanlarla paylasilmistir.Sizi en yakın zamanda yeniden otelimizde agirlayabilmeyi diliyoruz.Saygilarimla,

10/10 優異

Vadim

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Simge Z. 於 2023年5月27日的回應
Dear Mr. Vadim,Thank you so much for taking time to share your experience during your recent stay.We are delighted to see that you enjoyed the stay and the service provided.We shared your feedback with related departments.We look forward to welcoming you back to our hotel soon.Kind regards,

10/10 優異

Simanto

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Simge Z. 於 2023年5月13日的回應
Dear Guest,Thank you so much for taking time to share your experience during your recent stay.We are delighted to see that you enjoyed the stay and the service provided.We shared your feedback with related departments.We look forward to welcoming you back to our hotel soon.Kind regards,

10/10 優異

Engin

於 2023 年 4 月住了 1 晚
Simge Z. 於 2023年5月3日的回應
Sayın Engin Bey,Hyatt Centric Levent İstanbul ailesi olarak; genel olarak konaklamanızdan, size sunmuş olduğumuz servislerden memnun kalmanıza çok mutlu olduk.Çok değerli görüşleriniz bizi her zaman daha iyisini yapabilmemiz için motive etmektedir.Sizi en yakın zamanda yeniden otelimizde ağırlayabilmeyi diliyoruz.Saygılarımla,

8/10 不錯

Cigdem Incedal

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Great service by staff who were always polite and professional. Hotel located in a good area 1 min away from train station where you can go into town or to the nearby shopping centres. Room was very clean and spacious also very comfortable.
Simge Z. 於 2023年3月22日的回應
Dear Ms. Cigdem Incedal,Thank you so much for taking time to share your experience during your recent stay, in detail. We are very delighted to see that you have fully enjoyed your stay and our services exceeded your expectations. Furthermore, we appreciate your compliments in regards to our hotel staff and the location. As Hyatt Centric Levent Istanbul family, we always strive to keep our service quality in the best way.Once again, thank you for choosing us for your stay and we hope to welcoming you back, soon.Kind regards,

10/10 優異

Holger

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚
Simge Z. 於 2023年3月7日的回應
Dear Mr. Holger,Thank you so much for taking time to share your experience during your recent stay, in detail. We are very delighted to see that you have fully enjoyed your stay and our services exceeded your expectations.We look forward to providing you with the same level of service and unique experiences on your next visit, which will hopefully be in the not-too-distant future.Kind Regards,

8/10 不錯

Ali

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 2 晚
Simge Z. 於 2023年3月7日的回應
Dear Mr. Ali,Thank you so much for taking time to share your experience during your recent stay.We are very delighted to see that you have enjoyed your stay.Your motivating feedback gives us further to continue to strive for the comfort and enjoyment of all our guests and makes us feel proud. Please be sure, I will share your sincere comments with our entire team.We look forward to welcome you back. Kind Regards,

8/10 不錯

Zehra Ayse

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Konaklama sırasında ve otele girişte hiç bir sıkıntı yaşamadım ama çıkışta 10 Euro +KDV otopark ücreti istediler bilseydim orda kalmazdım bu durum hiç hoş olmadı
於 2023 年 1 月住了 1 晚
Simge Z. 於 2023年1月16日的回應
Sayın Zehra Ayse Yasar,Değerlendirmeniz için teşekkür ederiz.Hyatt Centric Levent İstanbul ailesi olarak konaklamanızdan genel anlamda memnun kalmanıza çok mutlu olduk.Otopark ücretlerimize dair bilgilerin rezervasyon sayfasında belirtildiğini bildirmek isteriz.Yaşadığınız durumun yine de ilgili departmanlar ile paylaşılacağından emin olabilirsiniz.Sizi tekrar ağırlayabilmek dileğiyle,Saygılarımla,

2/10 很差

Necdet Hakan

於 2022 年 12 月住了 1 晚
Simge Z. 於 2023年1月2日的回應
Sayın Necdet Hakan Karsligil,Hyatt Centric Levent Istanbul ailesi olarak konaklamaniz suresince beklentilerinize uygun servis verememis olmaktan uzuntu duydugumuzu belirtmek isteriz.Konaklamanizla ilgili olarak servislerimizi gelistirebilmek adina sizden daha detayli yorum alabilmeyi rica ediyoruz.Saygilarimla,

2/10 很差

Mehmet akin

多人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
berbat bir otel, samimeysiz, pis, gürültülü
於 2022 年 12 月住了 2 晚
Simge Z. 於 2023年1月2日的回應
Sayın Mehmet Akin Akbas,Hyatt Centric Levent Istanbul ailesi olarak konaklamaniz suresince beklentilerinize uygun servis verememis olmaktan uzuntu duydugumuzu belirtmek isteriz.Konaklamanizla ilgili olarak servislerimizi gelistirebilmek adina sizden daha detayli yorum alabilmeyi rica ediyoruz.Saygilarimla,

6/10 一般

Mehmet akin

多人同遊
不滿:整潔度和客房舒適度
oda güneş ısığı alıyordu, perdeler ayarsız, temiz değildi, personel kibar gözüksede samimiyetsiz rahatsız edici tarzları bakışları vardı, tavsiye etmiyorum kesinlikle , o bölgede çok daha güzel oteller var çok daha uygun fiyata
於 2022 年 12 月住了 2 晚
Simge Z. 於 2022年12月24日的回應
Sayın Mehmet Akın,Hyatt Centric Levent Istanbul ailesi olarak konaklamanız süresince beklentilerinize uygun servis verememiş olmaktan üzüntü duyduğumuzu belirtmek isteriz.Değerli geri bildirimlerinizin ilgili departmanlara iletildiğini belirtiriz.Bir sonraki konaklamanızda otelimizin her yönüyle kendinizi rahat hissetmeniz için elimizden gelenin en iyisini yapacağımızdan emin olmanızı isteriz.Sizleri tekrar ağırlamak dileğiyle,Saygılarımla,

10/10 優異

Thor Gunnar

於 2022 年 12 月住了 1 晚
Simge Z. 於 2022年12月24日的回應
Dear Mr. Thor Gunnar,Thank you very much for your very positive rate.We are truly delighted that you enjoyed your entire stay at Hyatt Centric Levent Istanbul. We shared your feedback with related departments.We look forward to welcoming you back to our hotel soon.Kind regards,

10/10 優異

Yasmeen

讚好:整潔度、職員與服務和住宿狀況
Amazing Location and Lovely Terrace
The friendliest and most welcoming staff in Istanbul! Amazing location with easy access to 3 of the most wonderful malls in Istanbul along with some of the best dining options around the area with supermarkets and pharmacies a stone throw away from hotel.
於 2022 年 9 月住了 3 晚
Simge Z. 於 2022年9月28日的回應
Dear Ms. Yasmeen,Thank you so much for taking time to share your experience during your recent stay, in detail. We are very delighted to see that you have fully enjoyed your stay and our services exceeded your expectations. Furthermore, we appreciate your compliments in regards to our hotel staff and the location. As Hyatt Centric Levent Istanbul family, we always strive to keep our service quality in the best way.Once again, thank you for choosing us for your stay and we hope to welcoming you back, soon.Kind regards,Guest Services

4/10 欠佳

Mehmet Korkut

於 2022 年 9 月住了 1 晚
Simge Z. 於 2022年9月20日的回應
Sayın Mehmet Korkut,Hyatt Centric Levent Istanbul ailesi olarak konaklamaniz suresince beklentilerinize uygun servis verememis olmaktan uzuntu duydugumuzu belirtmek isteriz.Konaklamanizla ilgili olarak servislerimizi gelistirebilmek adina sizden daha detayli yorum alabilmeyi rica ediyoruz.Saygilarimizla,

10/10 優異

Iryna

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Excellent de tous points de vue
於 2022 年 8 月住了 1 晚

10/10 優異

Rania

於 2022 年 8 月住了 1 晚