London Italian Cultural Institute Hotels

"Helpful check in room upgrade helpful staff great location "

"Gorgeous hotel. This was my fourth stay. "

"Location is very good but staff and property is not good"

"Great staff. Amazing location. Nice room. Would definitely recommend."

"Room was clean but not spotless. Felt like it needed updating. Very small space considering we booked the Superior Queen. The bathroom was also tiny, I’m only 5’4” but struggled in the shower to move. The bed was the softest mattress I’d ever slept on, caused me backache. Shops nearby are good, boots pharmacy and a Tesco express, alongside the theatre if you’ve booked a show. Parking nearby in Covent Garden so not far to walk to the hotel while carrying luggage. We requested extra towels and milk which were provided within minutes. All of the staff very polite and helpful with any questions. "

"This hotel is modern and clean. It has a friendly staff and an amazing breakfast. It is conveniently located one block from the Wicked and Hamilton theaters and is right across the street from a major transportation hub. I highly recommend it."

"The location is absolutely fantastic. Steps away from the Piccadilly Circus Tube station, tons of restaurants nearby (including Chinatown), and even multiple grocery store options. The Cocoon room was perfect for a solo traveler trying to adjust to the time zone. There was no city noise, despite being in a very busy area. I didn't like that there was an extra fee (£40) to check in early and a fee to hold onto your bags (£15) if you want to explore while waiting for check in time. Also, check out at 10am is a little ridiculous. All the staff that I interacted with were lovely and very helpful when I needed to ask for towels, etc. "

"Excellent staff & good spot close to buckingham palace. However the room absolutely reeked of a musty/mildew smell. It was very unpleasant. "

"Good location, uninterested and dismissive staff."