「They gave us a room with a broken refrigerator that can’t be fixed as they told us later, no phone connection to the reception, broken TV, and rude staff. When we asked to be transferred to another room with better view, the reception staff were not accepting that until they sent someone to try to fix all these issues. The receptionist didn’t bother himself to share with us the internet connection procedure and the breakfast time and location. Later, after arguing with the receptionist, they...
「Quite remote from city centre (30mins driving), though providing shuttle on 12nn go and 5pm back from the city centre. Originally, I reserved for 1 family duplex capable for 6 persons. However, two connected 3-persons rooms were provided without individual living room.」