Columbus Jazz Arts Group Hotels

"Beautiful rooms, beautiful decor, comfortable beds, luxury."

"I will never stay again. Room was smelly, the overnight woman at the front desk was nasty, uncomfortable bed, etc! 2 thumbs down. "

"Room was clean, staff was very friendly and responsive. The restaurant staff were great and the drinks were amazing!"

"Staff were nowhere to be found. Front desk was consistently unattended. Room keys deactivated every day during the 3 day stay and needed the front desk to activate each day. Housekeeping never came to the room any of the 3 days. No fridge or microwave in room like advertised. Only coffee available in morning. When front desk staff was present, they were on their phone entire time. Last time we needed all three rooms keys reactivated they didn't even ask for ID, just reactivated the room keys which is a huge security concern. Advise looking for other hotels in the area if saying in downtown."

"Location is great. Rooms are ok. Cleaning people left behind past guest garbage. Mini fridge not cold for 2nd time we have stayed. I'll be looking for another place next time"

"Great stay and great staff."

"They charge for parking which is ridiculous considering the price and the walk from the car to the garage takes 8 mins+ there's not even a pool and I er priced food won't stay here again had better amenities at the red roof inn"

"The rooms were very clean and the staff were polite and helpful."

"Arrived after a long drive to be told the hotel was over booked. No emails no calls and no warning "