Jiaxing Spa Hotel

"The room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is...

"The rooms with king size bed is surprisingly smaller than the rooms with 2 single beds. Good location to enjoy Wuzhen especially at night. The breakfast spread are good."

"Great hospitality and great food!"

"Although our room was clean and in good condition other parts of the hotel like the lobby and dinning area were looking a little tired. For same value there a better hotels in this area. "

"Hotel was very comfortable, nice breakfast too."

"Hotel was in very good condition and front desk very friendly with adequate English spoken. Breakfast buffet was expansive with many many Chinese and Western options Was a pleasant surprise since no other reviews were available beforehand so one sometimes wonders. "